Customer service is amazing here! I just watched the manager walk around checking on all the customers and asking if she could refill coffee for a customer who is handicapped! Food is consistently good at this location, but the staff make all the difference!
Atmosphere: 5
Food: 5
Service: 5
Free SeaBee
01/13/2026 @09 had the best service I have ever had at any Panera by far. Thanks to this one employee more then anyone. I think her name was mary fraze maybe, She took the time to make sure everyone and everything was running perfectly. If she isnt a lead manager then that is sad. Until then i know my new one-stop breakfast stop
Atmosphere: 5
Food: 5
Service: 5
Andy Steczo
Wow 7:45 on a Friday and you’re already draining all the teas.
Atmosphere: 1
Food: 4
Service: 4
jose ruiz
Good quick bite for lunch ( a healthier option)
Atmosphere: 5
Food: 5
Service: 5
Scott Ferris
Ok place food and price could be better,
Atmosphere: 3
Food: 3
Service: 3
Mark Lepow
UPDATE: 12/16/24: This location was quite busy when I arrived and small group of people were taking their time in ordering. I was not in rush, but the cashier greeted me by my initial (my Panera account does not list my full first name, just initial). He asked if just a coffee as he was pulling the cup off the stack. I let him know I could wait, but this group was spread out across the cabinet and yeah, they were taking their time. I wrote my number on a napkin. I’m part of the Sipping Club, so that was all they need.
The urns were full of coffee, as were the creamer pitchers, sugars, Splenda, etc.
A couple minutes later he brought me my receipt. That simple gesture was much appreciated. Kudos to him.
End of 12/16/24 update.
First off, I am here often, a member of the sip club or whatever it is called (they hooked me via a “please come back” offer. The cashiers know my phone number and start to key it in as they see me walking through the door. My cell is quite easy to memorize so yeah, good on the FOH staff.
However, the same cashiers also oversee the coffee area, which sadly, more often than not has empty urns. I understand getting slammed, but there have been visits where the urn(s) is/are empty for over an hour.
Today I purchased a Pick 2 combo for dine-in Autumn Squash soup BLT Chicken Avocado Sandwich
The cup of soup hit the spot quite well. The sandwich, I will order it again to see if today’s was just a fluke. I deconstructed it because it was quite messy.
I wish I had taken photos of the layers because seriously, there was almost no avocado (was a smear) and the cheese was not a slice but appeared to be broken into many pieces. Bacon was plentiful.
I was there around noon and sadly this store does way more business via drive-thru than dine-in, so it almost always appears dead inside. For that reason the dining room should be at least tidy. Nope. Yes, the tables are wiped cleaned often, yet there is trash on the floor.
I meet at Panera once a month with friends. THANKS FOR THE VENUE!
Atmosphere: 5
Food: 5
Service: 5
Cody Jenkins
They’ll struggle to read your order and they won’t always include everything in the bag. But you can definitely get some food from here. Might not be right, or a whole order, and you may have to wait 20 minutes for an order correction when the store isn’t busy but definitely a place you can get food from.
Rosi
The older lady ''Kay'' that is always working upfront at the cash register taking orders is so rude and not helpful at all. She always turns what could be a good panera experience into a bad one. I will no longer be going to this panera because of her. The quality of food is also declining
Atmosphere: 1
Food: 1
Service: 1
Brad Von Bargen
Just go somewhere else. Terrible staff, terrible food, terrible all around. You should all be ashamed of yourselves.
Although we loved our food, we found that spending over $50 for a couple of soups and sandwiches was a little expensive.
Atmosphere: 4
Food: 4
Service: 5
Andy Fletcher
Great staff and great food!
Atmosphere: 5
Food: 5
Service: 5
Sandra Tate
I love Panera. But, the last couple times I've been there, my order has been wrong. Tonight was no different, except I ordered "to go". When I got home, and was able to open my order, I saw one of my sandwiches wrong (I ordered 3 different sandwiches), & all my chips were missing.
Atmosphere: 3
Food: 3
Service: 3
Ashley C
Thrown bagels in a bag sliced open with the toppings everywhere. Not a great experience at the drive thru.
Atmosphere: 5
Food: 3
Service: 1
meta Sploited
Food is hit or miss here; usually a miss. If the order is correct, it's likely to have been slopped together regardless of what time of day. My visit today, however, was more concerning. I ordered a coffee and being an employee of Panera some 10 years ago, I know to check the 2%, creamer, almond milk for what time they were changed. It was 3:30PM and they read 11:25AM. Yikes. Make sure to check these so you don't get sick. Half salad was okay... probably wouldn't be much to complain about back when they were 3 or 4 dollars vs 7. Half Frontega was not good. I assume they swapped out the old chipotle mayo for something smoked and nasty or the line worker just said f' it put something orange on it. tldr; just go to Fresh Market or Tom and Bettys if you want a good sandwhich/salad and there's plenty of better coffee options within a half mile.
Customer service is amazing here! I just watched the manager walk around checking on all the customers and asking if she could refill coffee for a customer who is handicapped! Food is consistently good at this location, but the staff make all the difference!
Atmosphere: 5
Food: 5
Service: 5
01/13/2026 @09 had the best service I have ever had at any Panera by far. Thanks to this one employee more then anyone. I think her name was mary fraze maybe, She took the time to make sure everyone and everything was running perfectly. If she isnt a lead manager then that is sad. Until then i know my new one-stop breakfast stop
Atmosphere: 5
Food: 5
Service: 5
Wow 7:45 on a Friday and you’re already draining all the teas.
Atmosphere: 1
Food: 4
Service: 4
Good quick bite for lunch ( a healthier option)
Atmosphere: 5
Food: 5
Service: 5
Ok place food and price could be better,
Atmosphere: 3
Food: 3
Service: 3
UPDATE: 12/16/24:
This location was quite busy when I arrived and small group of people were taking their time in ordering. I was not in rush, but the cashier greeted me by my initial (my Panera account does not list my full first name, just initial). He asked if just a coffee as he was pulling the cup off the stack. I let him know I could wait, but this group was spread out across the cabinet and yeah, they were taking their time. I wrote my number on a napkin. I’m part of the Sipping Club, so that was all they need.
The urns were full of coffee, as were the creamer pitchers, sugars, Splenda, etc.
A couple minutes later he brought me my receipt. That simple gesture was much appreciated. Kudos to him.
End of 12/16/24 update.
First off, I am here often, a member of the sip club or whatever it is called (they hooked me via a “please come back” offer. The cashiers know my phone number and start to key it in as they see me walking through the door. My cell is quite easy to memorize so yeah, good on the FOH staff.
However, the same cashiers also oversee the coffee area, which sadly, more often than not has empty urns. I understand getting slammed, but there have been visits where the urn(s) is/are empty for over an hour.
Today I purchased a Pick 2 combo for dine-in
Autumn Squash soup
BLT Chicken Avocado Sandwich
The cup of soup hit the spot quite well. The sandwich, I will order it again to see if today’s was just a fluke. I deconstructed it because it was quite messy.
I wish I had taken photos of the layers because seriously, there was almost no avocado (was a smear) and the cheese was not a slice but appeared to be broken into many pieces. Bacon was plentiful.
I was there around noon and sadly this store does way more business via drive-thru than dine-in, so it almost always appears dead inside. For that reason the dining room should be at least tidy. Nope. Yes, the tables are wiped cleaned often, yet there is trash on the floor.
The bathroom was as clean as could be expected.
Next visit I will take some photos of my order.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Asiago Bagel, Variety of Breakfast Sandwiches, Broccoli Cheddar Soup, Chocolate Croissant
I meet at Panera once a month with friends. THANKS FOR THE VENUE!
Atmosphere: 5
Food: 5
Service: 5
They’ll struggle to read your order and they won’t always include everything in the bag. But you can definitely get some food from here. Might not be right, or a whole order, and you may have to wait 20 minutes for an order correction when the store isn’t busy but definitely a place you can get food from.
The older lady ''Kay'' that is always working upfront at the cash register taking orders is so rude and not helpful at all. She always turns what could be a good panera experience into a bad one. I will no longer be going to this panera because of her. The quality of food is also declining
Atmosphere: 1
Food: 1
Service: 1
Just go somewhere else. Terrible staff, terrible food, terrible all around. You should all be ashamed of yourselves.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Although we loved our food, we found that spending over $50 for a couple of soups and sandwiches was a little expensive.
Atmosphere: 4
Food: 4
Service: 5
Great staff and great food!
Atmosphere: 5
Food: 5
Service: 5
I love Panera. But, the last couple times I've been there, my order has been wrong. Tonight was no different, except I ordered "to go". When I got home, and was able to open my order, I saw one of my sandwiches wrong (I ordered 3 different sandwiches), & all my chips were missing.
Atmosphere: 3
Food: 3
Service: 3
Thrown bagels in a bag sliced open with the toppings everywhere. Not a great experience at the drive thru.
Atmosphere: 5
Food: 3
Service: 1
Food is hit or miss here; usually a miss. If the order is correct, it's likely to have been slopped together regardless of what time of day. My visit today, however, was more concerning. I ordered a coffee and being an employee of Panera some 10 years ago, I know to check the 2%, creamer, almond milk for what time they were changed. It was 3:30PM and they read 11:25AM. Yikes. Make sure to check these so you don't get sick. Half salad was okay... probably wouldn't be much to complain about back when they were 3 or 4 dollars vs 7. Half Frontega was not good. I assume they swapped out the old chipotle mayo for something smoked and nasty or the line worker just said f' it put something orange on it. tldr; just go to Fresh Market or Tom and Bettys if you want a good sandwhich/salad and there's plenty of better coffee options within a half mile.
Atmosphere: 3
Food: 2
Service: 3
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