1971 has taken the place of the worst tasting coffee.
Atmosphere: 5
Food: 1
Service: 5
LaParisienne
The length of service in this location is so bad … they favor their drive through and completely neglect customers who order inside the store . More than 10 minutes of wait for 2 drinks … the store not being busy
Atmosphere: 4
Food: 4
Service: 3
JJ
Slowest Starbucks I’ve ever been to. The service is deplorable (for the employees who don’t know what that means, it means the service is shockingly bad) and the drinks are made incorrectly every time. Hire competent employees please, not just the cheapest ones for hire.
Atmosphere: 1
Food: 1
Service: 1
Betsy Ponte
Goodness the staff here is exceptional 😁
Atmosphere: 5
Food: 5
Service: 5
Ashley Aguirre
I’m disappointed with the service at this location. I placed a mobile order scheduled for 6:40 a.m., based on the posted opening time of 6:30. Upon arrival, I was informed the store would not open until 7:00. Attempts to communicate through the intercom were ignored, and when I called, the response was rude and unhelpful. Clearer communication and more respectful customer service would go a long way.
Atmosphere: 1
Food: 1
Service: 1
Andy Shizak
Perfect Starbucks and well trailed staff!
Atmosphere: 5
Food: 5
Service: 5
Chad Howard
Just sat in line for 30 mins. There line wasn't even long. This is the slowest SB and we go to Starbucks multiple times a day everyday. Love most of the people here, but past few months this place is shit. The worst place to order. They don't even offer you anything for wasting your time.
Atmosphere: 1
Food: 1
Service: 1
J. Vazquez
Beyond slow. Out of all kinds of flavors and drinks. I come inside because the drive through line was wrapped around the entire building to see one person making drinks while two others were walking around. I will be driving to a different location from now on.
Rolanda Lennon
Last month my coffee was not prepared correct. This has happened more than once at this location. I called and spoke with a manger, she took my name and told me I could come back and get another coffee. Today I visited this location and ordered a cinnamon dolce with vanilla sweet cream hot, grande. When I got to the window, I explained I had a credit but if it expired, I would pay. The young lady turned to a taller older woman and let her know of my request. She asked if I had the app… no I don’t. She turned to the gentleman that had taken my order, and ask him if he knew of a list/credit. He said no. The older lady said it’s okay and was removing the charge. During this time this gentleman impatiently reached across the young lady at the window (whom was very polite) with a piping hot latte and WET fingers to hand me, without a sleeve. I grabbed the coffee because he was literally holding it with his wet finger tips. It could have spilled or dropped on the employee or myself. I then asked for a sleeve. Also, when the latte is hot, I know the right amount of sweet cream was not added, it tends to cool the coffee. Once the latte was cool enough to enjoy, of course it wasn’t prepared correct. I totally dislike bitter coffee!!!! I will so kindly pass this location to go to orange park location where my coffee is always prepared correctly, the service is never rushed, and request are fulfilled!!!
R Samuel
Generally a lovely place. I’m sad to write this review because this one isolated incident from an absolutely horrible staff that was working on oct26 Saturday evening. So rude and unkind after accepting she won’t even turn around to answer. Why work this job?
Starbucks service is excellent used the drive thru very smooth and efficient.
Food: 5
Service: 5
Kelly Easley
Came in today and even though it was crowded and busy, Logan and Ali were killing it with their awesome customer service! They we're moving everything and everyone along quickly, smoothly and with a smile! Everything I ordered was perfect, thank you! Logan and Ali 😁
Atmosphere: 5
Food: 5
Service: 5
1 “\u202aMAD\u202c” 82
Came in ordered and waited over 15 mins for my food/drink don't come unless you have time to kill...
Atmosphere: 2
Food: 3
Service: 1
Frank James
$$$ Ok coffee, English muffin on toasted, microwave
Atmosphere: 4
Food: 4
Service: 4
Grace Boysen
Terrible experience today. Whoever was working on 8-21-25 sucks!!!!!!! Came in and paid for my drink and never even received it or my money back!!! Workers were rude and unhelpful :(((((
1971 has taken the place of the worst tasting coffee.
Atmosphere: 5
Food: 1
Service: 5
The length of service in this location is so bad … they favor their drive through and completely neglect customers who order inside the store . More than 10 minutes of wait for 2 drinks … the store not being busy
Atmosphere: 4
Food: 4
Service: 3
Slowest Starbucks I’ve ever been to. The service is deplorable (for the employees who don’t know what that means, it means the service is shockingly bad) and the drinks are made incorrectly every time. Hire competent employees please, not just the cheapest ones for hire.
Atmosphere: 1
Food: 1
Service: 1
Goodness the staff here is exceptional 😁
Atmosphere: 5
Food: 5
Service: 5
I’m disappointed with the service at this location. I placed a mobile order scheduled for 6:40 a.m., based on the posted opening time of 6:30. Upon arrival, I was informed the store would not open until 7:00. Attempts to communicate through the intercom were ignored, and when I called, the response was rude and unhelpful. Clearer communication and more respectful customer service would go a long way.
Atmosphere: 1
Food: 1
Service: 1
Perfect Starbucks and well trailed staff!
Atmosphere: 5
Food: 5
Service: 5
Just sat in line for 30 mins. There line wasn't even long. This is the slowest SB and we go to Starbucks multiple times a day everyday. Love most of the people here, but past few months this place is shit. The worst place to order. They don't even offer you anything for wasting your time.
Atmosphere: 1
Food: 1
Service: 1
Beyond slow. Out of all kinds of flavors and drinks. I come inside because the drive through line was wrapped around the entire building to see one person making drinks while two others were walking around. I will be driving to a different location from now on.
Last month my coffee was not prepared correct. This has happened more than once at this location. I called and spoke with a manger, she took my name and told me I could come back and get another coffee. Today I visited this location and ordered a cinnamon dolce with vanilla sweet cream hot, grande. When I got to the window, I explained I had a credit but if it expired, I would pay. The young lady turned to a taller older woman and let her know of my request. She asked if I had the app… no I don’t. She turned to the gentleman that had taken my order, and ask him if he knew of a list/credit. He said no. The older lady said it’s okay and was removing the charge. During this time this gentleman impatiently reached across the young lady at the window (whom was very polite) with a piping hot latte and WET fingers to hand me, without a sleeve. I grabbed the coffee because he was literally holding it with his wet finger tips. It could have spilled or dropped on the employee or myself. I then asked for a sleeve. Also, when the latte is hot, I know the right amount of sweet cream was not added, it tends to cool the coffee. Once the latte was cool enough to enjoy, of course it wasn’t prepared correct. I totally dislike bitter coffee!!!! I will so kindly pass this location to go to orange park location where my coffee is always prepared correctly, the service is never rushed, and request are fulfilled!!!
Generally a lovely place. I’m sad to write this review because this one isolated incident from an absolutely horrible staff that was working on oct26 Saturday evening. So rude and unkind after accepting she won’t even turn around to answer. Why work this job?
Atmosphere: 5
Food: 5
Service: 1
Restaurantji Recommends
Starbucks service is excellent used the drive thru very smooth and efficient.
Food: 5
Service: 5
Came in today and even though it was crowded and busy, Logan and Ali were killing it with their awesome customer service! They we're moving everything and everyone along quickly, smoothly and with a smile! Everything I ordered was perfect, thank you! Logan and Ali 😁
Atmosphere: 5
Food: 5
Service: 5
Came in ordered and waited over 15 mins for my food/drink don't come unless you have time to kill...
Atmosphere: 2
Food: 3
Service: 1
$$$ Ok coffee, English muffin on toasted, microwave
Atmosphere: 4
Food: 4
Service: 4
Terrible experience today. Whoever was working on 8-21-25 sucks!!!!!!! Came in and paid for my drink and never even received it or my money back!!! Workers were rude and unhelpful :(((((
Atmosphere: 1
Food: 1
Service: 1
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