It saddens me to say after eating at this location thru the last few years and being completely satisfied something must be changing. Today my husband and I went in and I had a Buy one get one coupon from the National Enjoyment books( which we paid $35 for) and I presented the coupon first before ordering & we were told they don’t honor these because their register has no code for it. The coupon lists their address as a qualifying location. Poor business that misled the public. We left and went to Wendy’s.
Atmosphere: 2
Service: 1
Bogdan Andreica
The worst employees ever, shouting at you for no reason.
Atmosphere: 1
Service: 1
Edward Grondin
The food was cooked well and served hot. Unfortunately it starts to go down hill after that. I was asked if it was to go or dine in and served my food in a bag even though the receipt clearly stated dine in. I assumed that they just didn’t have trays like many fast food place now. I looked around and noticed that the only people dining in with trays were people dressed in shirts and ties. Quite the slap in the face. One of the doors that is required to be unlocked for fire safety was locked and there was no way for somebody inside to go out the door.
Atmosphere: 3
Food: 4
Service: 2
lonely boy
I had an awful experience at this Burger King location. I placed my order, paid, and waited—but I never received my food! When I asked the staff about it, they were dismissive and unhelpful. I basically paid for nothing, which is completely unacceptable.
I tried to get a refund or at least some assistance, but the employee I spoke with was rude and unwilling to help. This kind of service is unacceptable for a well-known fast-food chain. I hope management takes action to improve customer service because no one should have to deal with this.
I won’t be returning to this location, and I highly recommend others avoid it until they fix these issues.
Atmosphere: 1
Food: 1
Service: 1
Love Dove
Burgers was sloppy too much mayo and ketchup Could barely eat the sandwiches, even after trying to scrape condiments off Onion rings was hard & cold !
Food: 1
Service: 3
Rob Lo
They literally told me after I ordered food for me and and the family that the bathroom was not available bc someone took the key home but it looked like they cleaned the bathroom and closed it early to customers. I was told this by Layla Dowling-Gonzalez. My 5 yr old was in tears bc he needed to go and this was unprofessional to close the bathrooms earlier so they can get go home earlier - not cool at all
Atmosphere: 1
Food: 1
Service: 1
AM Jackson
How do I request a zero star category? I went through drive-thru ordered, then waited 2 minutes for the cashier standing at the window to turn around. I drove to the second window, and the manager refused to take my money, demanding that I back up and wait to pay. You guessed it! I drove off.
Alian Capote
There were no napkins and the service was terrible.
Atmosphere: 1
Food: 1
Service: 1
Jim Johnson
It has been a minute since I visited Burger King, but I recently stopped by for a Whopper Jr., onion rings, and chicken fries. The service was slow and the ordering process seemed somewhat disorganized. After waiting ten minutes at the counter, I politely inquired about my order, which appeared to have been misplaced. The dining area was unclean, lacked condiments, and, rather surprisingly, had a person sleeping on one of the benches. Upon receiving my food, I was unsure of the ingredients in the onion rings and chicken fries; they tasted unappetizing, so I discarded them after a few bites. The Whopper Jr. was smaller than I recalled, but it was so-so at best. Sadly, I will not return to this location and or Burger King again in the future.
Atmosphere: 1
Food: 1
Service: 1
Rahil Malik
Wait time over 1/2 hour for dine in No napkins available Bathroom inaccessible without key and wait times to use bathroom is long for paying customers Too busy and short staffed
Horrible, disorganized, long wait, dirty cold food
Atmosphere: 1
Food: 1
Service: 1
Lynda Perry
Stopped in for a meal while traveling and wanted to use the restroom. They had a sign on the door that said to get the key from the register. I was informed that they don't have a key and she was unsure why.
Atmosphere: 1
Service: 1
Casey Peppers
The fries were old as well as the nuggets. Left out cheese burger.
Atmosphere: 2
Food: 1
Service: 3
Elias Perez
Staff is very rude and the place is super dirty. Please go to the Wendy's next door.
It saddens me to say after eating at this location thru the last few years and being completely satisfied something must be changing. Today my husband and I went in and I had a Buy one get one coupon from the National Enjoyment books( which we paid $35 for) and I presented the coupon first before ordering & we were told they don’t honor these because their register has no code for it. The coupon lists their address as a qualifying location. Poor business that misled the public. We left and went to Wendy’s.
Atmosphere: 2
Service: 1
The worst employees ever, shouting at you for no reason.
Atmosphere: 1
Service: 1
The food was cooked well and served hot. Unfortunately it starts to go down hill after that. I was asked if it was to go or dine in and served my food in a bag even though the receipt clearly stated dine in. I assumed that they just didn’t have trays like many fast food place now. I looked around and noticed that the only people dining in with trays were people dressed in shirts and ties. Quite the slap in the face. One of the doors that is required to be unlocked for fire safety was locked and there was no way for somebody inside to go out the door.
Atmosphere: 3
Food: 4
Service: 2
I had an awful experience at this Burger King location. I placed my order, paid, and waited—but I never received my food! When I asked the staff about it, they were dismissive and unhelpful. I basically paid for nothing, which is completely unacceptable.
I tried to get a refund or at least some assistance, but the employee I spoke with was rude and unwilling to help. This kind of service is unacceptable for a well-known fast-food chain. I hope management takes action to improve customer service because no one should have to deal with this.
I won’t be returning to this location, and I highly recommend others avoid it until they fix these issues.
Atmosphere: 1
Food: 1
Service: 1
Burgers was sloppy too much mayo and ketchup Could barely eat the sandwiches, even after trying to scrape condiments off Onion rings was hard & cold !
Food: 1
Service: 3
They literally told me after I ordered food for me and and the family that the bathroom was not available bc someone took the key home but it looked like they cleaned the bathroom and closed it early to customers. I was told this by Layla Dowling-Gonzalez. My 5 yr old was in tears bc he needed to go and this was unprofessional to close the bathrooms earlier so they can get go home earlier - not cool at all
Atmosphere: 1
Food: 1
Service: 1
How do I request a zero star category? I went through drive-thru ordered, then waited 2 minutes for the cashier standing at the window to turn around. I drove to the second window, and the manager refused to take my money, demanding that I back up and wait to pay. You guessed it! I drove off.
There were no napkins and the service was terrible.
Atmosphere: 1
Food: 1
Service: 1
It has been a minute since I visited Burger King, but I recently stopped by for a Whopper Jr., onion rings, and chicken fries. The service was slow and the ordering process seemed somewhat disorganized. After waiting ten minutes at the counter, I politely inquired about my order, which appeared to have been misplaced. The dining area was unclean, lacked condiments, and, rather surprisingly, had a person sleeping on one of the benches. Upon receiving my food, I was unsure of the ingredients in the onion rings and chicken fries; they tasted unappetizing, so I discarded them after a few bites. The Whopper Jr. was smaller than I recalled, but it was so-so at best. Sadly, I will not return to this location and or Burger King again in the future.
Atmosphere: 1
Food: 1
Service: 1
Wait time over 1/2 hour for dine in
No napkins available
Bathroom inaccessible without key and wait times to use bathroom is long for paying customers
Too busy and short staffed
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
Horrible, disorganized, long wait, dirty cold food
Atmosphere: 1
Food: 1
Service: 1
Stopped in for a meal while traveling and wanted to use the restroom. They had a sign on the door that said to get the key from the register. I was informed that they don't have a key and she was unsure why.
Atmosphere: 1
Service: 1
The fries were old as well as the nuggets. Left out cheese burger.
Atmosphere: 2
Food: 1
Service: 3
Staff is very rude and the place is super dirty. Please go to the Wendy's next door.
Atmosphere: 1
Food: 3
Service: 1
It was late but food was still good and hot!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Whopper, Sandwich
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