Food was excellent service was excellent.Moica was fantastic!!! We'll most definitely go again and do recommend it
Tara Bartholomew
I will never go back. The service was terrible. We waited for over 20 minutes and no one came to service us. It wasn’t crowded or anything. They acted like we didn’t even exist. They didn’t offer us anything to drink or eat. They claim that they have a brunch menu, only thing on it is shrimp and grits, fish and grit and oxtails and grits. That’s not brunch.
Lacey Jones
This was my first time at the new location. It's a whole vibe. I didn't expect them to be open this late. There was a good crowd of ppl enjoying their food and the inviting atmosphere. I ordered food at the To-go window. The food was hot, fresh and delicious. The only issue is had was when I got to the window (after being redirected from employees in the inside, to go outside to order to go) the young lady at the window was adamant about not taking anymore orders after 1030pm (they close at 11). I appreciate the young man who was there and still offered to take my order. I ordered something small and simple to try not to be too complicated, as I do understand it was 30 minutes before closing. There was also other ppl after me and the young lady was still saying not to take orders. I got my food and you can tell she was upset giving it to me. The energy was definitely off. Hopefully she understands how her customer service could have turned me away for good, but b/c the young man stepped in, i will definitely be a returning customer. Other than that, overall I was satisfied.
World Love World Peace
LET ME START BY SAYING IVE BEEN A CUSTOMER OF PHATZ SINCE THEY OPENED DOORS ON AVE D. SO TONIGHT I ORDERED A FISH SALAD FOR MYSELF, A SMALL CORN NUGGET AND A SIDE SALAD FOR MY WIFE. THE TOTAL ORDER WAS $49.53 WITH TIP FOR THE DRIVER INCLUDED. I DID NOT GET THE FRENCH SALAD DRESSING I ORDERED WITH MY FISH SALAD IN WHICH I PAID $18.00 FOR. I CALLED THE RESTAURANT AND SPOKE WITH A YOUNG LADY WHO I ASSUME WAS THE MANAGER SINCE SHE SAID THE OWNER HAD LEFT AND EXPLAINED TO HER THAT I PAID FOR THE FOOD FOR DELIVERY. SHE TOLD ME TO COME IN AND GET THE SALAD DRESSING. WHY AM I GOING TO LEAVE MY HOUSE TO PICK UP THE DRESSING WHEN I PAID FOR A DELIVERY? SHE THEN PROCEEDED TO TELL ME THE YOUNG LADY WHO DID THE ORDER WAS CLOSE TO THE END OF HER SHIFT WHEN SHE DID MY ORDER AND FORGOT TO PUT IT IN THE BAG. SHE DID APOLOGIZE. BUT DONT THROW YOUR FELLOW EMPLOYEES UNDER THE TABLE FOR ONE. FOR 2 OFFER TO AT LEAST MAKE IT RIGHT. AS I EXPLAINED TO HER, IM NOT LOOKING FOR ANYTHING FREE BUT I SHOULD BE COMPENSATED FOR PAYING FOR SOMETHING I DID NOT RECEIVE ON MY NEXT PURCHASE. EVERYTHING IN THIS WORLD HAS SOME FORM OF BALANCE. THE FOOD HERE IS EXPENSIVE SO I WOULD LIKE TO HAVE EVERYTHING I PAY FOR. ITS ONLY RIGHT.😉💯
Shannon Duggan
I’ve been coming here for years but noticed the wings have gradually gotten smaller. The flavor is there for sure, but the size of the wings definitely isn’t right. You can’t charge people 15$ for 10 wings, when you’re only getting half of what a normal wing would be. Love this place, but they definitely need to find a new supplier for their wings.
Derrick Edwards
Great service
Doreen Painter
Best wings !!!
Ann Petrone
Love Phatz but it was so expensive
For 3 people 10 wings each shared fries 3 ice teas it was over $70…just feel that’s a lot for 3 people for lunch… I wish them the best but to pricey for me
Food was excellent service was excellent.Moica was fantastic!!! We'll most definitely go again and do recommend it
I will never go back. The service was terrible. We waited for over 20 minutes and no one came to service us. It wasn’t crowded or anything. They acted like we didn’t even exist. They didn’t offer us anything to drink or eat. They claim that they have a brunch menu, only thing on it is shrimp and grits, fish and grit and oxtails and grits. That’s not brunch.
This was my first time at the new location. It's a whole vibe. I didn't expect them to be open this late. There was a good crowd of ppl enjoying their food and the inviting atmosphere. I ordered food at the To-go window. The food was hot, fresh and delicious. The only issue is had was when I got to the window (after being redirected from employees in the inside, to go outside to order to go) the young lady at the window was adamant about not taking anymore orders after 1030pm (they close at 11). I appreciate the young man who was there and still offered to take my order. I ordered something small and simple to try not to be too complicated, as I do understand it was 30 minutes before closing. There was also other ppl after me and the young lady was still saying not to take orders. I got my food and you can tell she was upset giving it to me. The energy was definitely off. Hopefully she understands how her customer service could have turned me away for good, but b/c the young man stepped in, i will definitely be a returning customer. Other than that, overall I was satisfied.
LET ME START BY SAYING IVE BEEN A CUSTOMER OF PHATZ SINCE THEY OPENED DOORS ON AVE D. SO TONIGHT I ORDERED A FISH SALAD FOR MYSELF, A SMALL CORN NUGGET AND A SIDE SALAD FOR MY WIFE. THE TOTAL ORDER WAS $49.53 WITH TIP FOR THE DRIVER INCLUDED. I DID NOT GET THE FRENCH SALAD DRESSING I ORDERED WITH MY FISH SALAD IN WHICH I PAID $18.00 FOR. I CALLED THE RESTAURANT AND SPOKE WITH A YOUNG LADY WHO I ASSUME WAS THE MANAGER SINCE SHE SAID THE OWNER HAD LEFT AND EXPLAINED TO HER THAT I PAID FOR THE FOOD FOR DELIVERY. SHE TOLD ME TO COME IN AND GET THE SALAD DRESSING. WHY AM I GOING TO LEAVE MY HOUSE TO PICK UP THE DRESSING WHEN I PAID FOR A DELIVERY? SHE THEN PROCEEDED TO TELL ME THE YOUNG LADY WHO DID THE ORDER WAS CLOSE TO THE END OF HER SHIFT WHEN SHE DID MY ORDER AND FORGOT TO PUT IT IN THE BAG. SHE DID APOLOGIZE. BUT DONT THROW YOUR FELLOW EMPLOYEES UNDER THE TABLE FOR ONE. FOR 2 OFFER TO AT LEAST MAKE IT RIGHT. AS I EXPLAINED TO HER, IM NOT LOOKING FOR ANYTHING FREE BUT I SHOULD BE COMPENSATED FOR PAYING FOR SOMETHING I DID NOT RECEIVE ON MY NEXT PURCHASE. EVERYTHING IN THIS WORLD HAS SOME FORM OF BALANCE. THE FOOD HERE IS EXPENSIVE SO I WOULD LIKE TO HAVE EVERYTHING I PAY FOR. ITS ONLY RIGHT.😉💯
I’ve been coming here for years but noticed the wings have gradually gotten smaller. The flavor is there for sure, but the size of the wings definitely isn’t right. You can’t charge people 15$ for 10 wings, when you’re only getting half of what a normal wing would be. Love this place, but they definitely need to find a new supplier for their wings.
Great service
Best wings !!!
Love Phatz but it was so expensive For 3 people 10 wings each shared fries 3 ice teas it was over $70…just feel that’s a lot for 3 people for lunch… I wish them the best but to pricey for me
Best wings and drinks in town!
so ready for this new location.. blessing...
Restaurantji Recommends
Great food.. great service.. highly recommend...
Dietary restrictions: I'm a diabetic. The food I ordered was very filling and my glucose was well controlled after eating.
Recommended dishes: Chicken Sandwich, Wings
Fish sandwich is amazing. Service is friendly!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fish Sandwich, Onion Rings
Beat wings
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wings
Great food awesome staff
Atmosphere: 5
Food: 5
Service: 5
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