Tropical Smoothie Cafe

104 Bartram Oaks Walk Suite 106, Jacksonville
(904) 230-6360

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Recent Reviews

Yesterday, a worker kept calling the wrong name for me to get my smoothie. After the third time of them shouting the wrong name while staring at me with an annoyed look, I replied I would grab the smoothie once my wrap was ready. The worker walked over to the GRUB HUB pickup where my wrap was mistakenly placed. I was appalled when I discovered my side (a banana) had already been opened.
Talk about great service!!!! I’m so pleased with the level of service I received at this location!! Mr. TJ went above and beyond today!! He offered great suggestions as I wasn’t sure what to order, he then proceeded to prepare my order with a smile I might add!! Thanks TJ! I love my order!! So good!!!
I ordered through the Tropical Smoothie app, and the door dash person who picked my order up didn’t get my food. I called the store and was very upset as I couldn’t report or request a refund in the app. The manager called me back and had someone from the store run me a fresh sandwich. A year ago I would tell you you’re crazy if I heard of this, but whatever changes they have made is phenomenal. Customer satisfaction is their #1 and I’m here for it. I will definitely be...

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