Just wanted a cookies and cream cappuccino blast. Was told they were out of cookies and cream ice cream. Say what?!? The energy I peeped between workers told me there was more in the freezer, but she couldnt be bothered to bring any more out. She did offer to make me one out of any of the other flavors they had, but none were appealing. I ended up just getting a plain donut, as there were not even any bavarian creme or lemon-filled available. Quite the underwhelming experience.
Nina Shine
Literally told them my order 4 times and it was still incorrect. I was in the drive-thru and didn't check until I got home to see it was wrong
My Name
Service is always amazing. Ice cream tastes freezer burnt and flavor of the month is rarely available. Owner of franchise is cheap.
Atmosphere: 3
Food: 1
Service: 5
samaikya malreddy
I have ordered Icecream from this store in Doordash and they are out of stock but still the delivery guy has to call me and let me know that the items are out of stock and I had to cancel the order instead of them! And there is no full refund! Why would you even accept the order if you have no items and the customers had to wait till they cancel! Please work on it!
Service: 1
Sam
I have ordered Icecream from this store in Doordash and they are out of stock but still the delivery guy has to call me and let me know that the items are out of stock and I had to cancel the order instead of them! And there is no full refund! Why would you even accept the order if you have no items and the customers had to wait till they cancel! Please work on it!
Johnson Nicole
This location is terrible the manager apparently isn’t doing their job everytime I come they are out of ice cream
C Devoe
730 pm here for a shake pickup but they told me the ice cream is closed shows 10pm close...just ridiculous!!!
Unikardo
When we went inside around 4pm there was no ice cream in the display so we
Atmosphere: 1
Food: 1
Service: 1
Elizabeth
Whoever was working the drive through on 08/13/2023 around 7pm is the rudest person ever. I asked for a sugar cone and she said “this girl” and ridiculed me for asking for a type of cone I have gotten there before, which she now claims they don’t serve. All I wanted was a cone and I got nothing but the rudest customer service interaction ever. I will never go again
Hugh Morrison
Poor service, very over priced. $5 for what amounted to a table spoon of ice cream.Last time I ever support this company!
The blood orange tasted like water ? very disappointed
Candy L
Rude old lady with blonde hair with black glasses.
Vinn Mota
I never had problems here, great service and location
Michael OMara
I've been going to Baskin-Robbins since I was 12 years old and unfortunately in spite of having 31 flavors, I'm only there for one...... Chocolate. In all of my travels and all of the times I've had chocolate ice cream at baskin-robbins, this is the first store that has ever not had chocolate. But was this the first time? No I have friends that live up the streetfriends that live up the street and this is the third time I've been there in 9 months and this is the third time they've not had chocolate ice cream. Totally inexcusable. No wonder they have a 2.9 overall
Aashanram Sayeeram
Oh my god the most laziest place I’ve ever seen and there were no customers when I busted. Took them 10 minutes to figure out they did not have the flavor I wanted!
Just wanted a cookies and cream cappuccino blast. Was told they were out of cookies and cream ice cream. Say what?!? The energy I peeped between workers told me there was more in the freezer, but she couldnt be bothered to bring any more out. She did offer to make me one out of any of the other flavors they had, but none were appealing. I ended up just getting a plain donut, as there were not even any bavarian creme or lemon-filled available. Quite the underwhelming experience.
Literally told them my order 4 times and it was still incorrect. I was in the drive-thru and didn't check until I got home to see it was wrong
Service is always amazing. Ice cream tastes freezer burnt and flavor of the month is rarely available. Owner of franchise is cheap.
Atmosphere: 3
Food: 1
Service: 5
I have ordered Icecream from this store in Doordash and they are out of stock but still the delivery guy has to call me and let me know that the items are out of stock and I had to cancel the order instead of them! And there is no full refund! Why would you even accept the order if you have no items and the customers had to wait till they cancel! Please work on it!
Service: 1
I have ordered Icecream from this store in Doordash and they are out of stock but still the delivery guy has to call me and let me know that the items are out of stock and I had to cancel the order instead of them! And there is no full refund! Why would you even accept the order if you have no items and the customers had to wait till they cancel! Please work on it!
This location is terrible the manager apparently isn’t doing their job everytime I come they are out of ice cream
730 pm here for a shake pickup but they told me the ice cream is closed shows 10pm close...just ridiculous!!!
When we went inside around 4pm there was no ice cream in the display so we
Atmosphere: 1
Food: 1
Service: 1
Whoever was working the drive through on 08/13/2023 around 7pm is the rudest person ever. I asked for a sugar cone and she said “this girl” and ridiculed me for asking for a type of cone I have gotten there before, which she now claims they don’t serve. All I wanted was a cone and I got nothing but the rudest customer service interaction ever. I will never go again
Poor service, very over priced. $5 for what amounted to a table spoon of ice cream.Last time I ever support this company!
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The blood orange tasted like water ? very disappointed
Rude old lady with blonde hair with black glasses.
I never had problems here, great service and location
I've been going to Baskin-Robbins since I was 12 years old and unfortunately in spite of having 31 flavors, I'm only there for one...... Chocolate. In all of my travels and all of the times I've had chocolate ice cream at baskin-robbins, this is the first store that has ever not had chocolate. But was this the first time? No I have friends that live up the streetfriends that live up the street and this is the third time I've been there in 9 months and this is the third time they've not had chocolate ice cream. Totally inexcusable. No wonder they have a 2.9 overall
Oh my god the most laziest place I’ve ever seen and there were no customers when I busted. Took them 10 minutes to figure out they did not have the flavor I wanted!
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