Subway
5418 Cotton St, Graceville
(850) 263-4317
Recent Reviews
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When you pay twice for a meal because there online app doesn’t register anything…. You go in person, wait 20 mins for your meal to be made, while the manager has “family” running around the store “very young children “ . Get called 3 hrs later saying my online order is waiting. I’ve paid TWICE for a meal. A store employee calls the manager, and she tells me she can’t help me, even though she remembers me….. give me her district who doesn’t answer, and no way to call a corporate number…. This is bull and not right…. At this point not sure I’ll ever support subway again….
Atmosphere: 1
Food: 4
Service: 3
Good experience from last month. Staff scanned coupons without asking, discounting a significant portion of the bill.
Parking: Small parking lot
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Sandwich, Meatball Marinara
It was a good sammich
Atmosphere: 5
Food: 5
Service: 5
It's a lady that works at the Graceville FL subway by the name of Mrs.Mary. Every time that we walk in the store she greets us with a warm and lovely smile. When she sees our daughters she knows exactly what they want a cheese pizza or Ham and cheese Sub. We love her so much and we appreciate her there at the subway. I don't know who reads these reviews but Mrs. Mary deserves an award or raise for her outstanding customer service. Thank you from the Davis Family and Mrs. Queen Sorey.
Atmosphere: 5
Food: 5
Service: 5
The food was great. One of the workers was great. The other was not - I felt like she was rushing us and that she wasn't listening well. Pretzels and some of the drinks were out - the rest of the drinks had a bad aftertaste.
Atmosphere: 3
Food: 4
Service: 2
We felt rushed by the first server that was standing there staring us down. The other person that made the sandwich did good and had a good attitude. The tea was out and didn't look like they were concerned when I told them about it. The Dr pepper was out as well. The worst part was that the rest of the drinks had a sulfur taste ?? When we ordered our last sub the first person that started the sub didn't listen well. They were asked to not toast the bread, but toasted it anyway. They were asked to put a little mayo, but coated it. They weren't very friendly. However, my sub was done right and tasted bomb ??
Atmosphere: 3
Food: 4
Service: 3
Can’t ever get a order right anytime I go there it’s not that hard to make a
Atmosphere: 1
Food: 1
Service: 1
Closes early, staff has poor attitude, won't answer phones, system goes down often to order online.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Sandwich, Meatball Marinara, Protein Bowl Chicken
Always quick and very polite!!
Atmosphere: 5
Food: 5
Service: 5
Always great everytime
Kid-friendliness: Has kid menu and of course pizza
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
Restaurantji Recommends
I love the food
Parking: A little hard to get in and out because of the red light
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Meatball Marinara
Excellent
Atmosphere: 5
Food: 5
Service: 5
Most awful Subway I've ever been to. A meatball sub is a hot sandwich. But mine was not. I asked for extra marinara sauce also. There wasn't even enough on sandwich to cover the bread.
Food: 1
Service: 1
Most awful Subway I've ever been to. A meatball sub is a hot sandwich. But mine was not. I asked for extra marinara sauce also. There wasn't even enough on sandwich to cover the bread.
Food: 1
Service: 1
Not crowded, but absolutely the cleanest, best Subway I've ever seen. Great attitudes and quiet, quick place for lunch.
Vegetarian options: The selection is so great & it's all fresh. You'll love whatever you order.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Baked Lay
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