Good food and staff is very friendly the cashier made me aware of how to get a better deal for my mo ey without me even asking. That's the kind of thing that makes me tip more and keeps me coming back for sure.Parking: Standard parking lot
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Supreme Pizza
Bill Morey
Food was definitely not great and not Pizza Hut quality from what I remember. My wife and I stopped in in for a quick lunch at the buffet. There were only six tables and they could not keep the buffet stocked with pizza and we also found hair in the pasta. Pizza was overcooked as all the crust was hard. Temperature of the buffet warmer seemed a little low. When I stuck my hand in to get a slice of pizza from one of the pans I did not feel any heat. We ordered wings and they came out lukewarm. The cinnamon sticks on the bar were hard and in a partially cut sheet and you had to fight to get them out of the pan. They still have beer taps up at the bar but I was told they haven't sold beer for years. And the price was way overpriced, (especially for the quality of food that Pizza Hut is known for vs. what I actually received) $45 before tip for two people to eat at the buffet bar and have a 6 count order of wings with two drinks. I doubt I will go back. Their motto is "No one out pizzas the Hut" but they certainly could have done a better job on this day.
Atmosphere: 4
Food: 2
Service: 4
Parrothead Chris
This place was awesome. We arrived just as lunch was starting the management was very helpful and bringing out pizzas we wanted which we really appreciated. She did mention they may not be able to do it every time but we were glad to get it. Food quality was good and hit the spot.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breadsticks, Sausage and Pepperoni Pizza, Cheese Pizza
Eric Daugherty
Suprised on everything about this restaurant. Much better in service than any other thatI have been to in or around GCS. Clean and fast. Great place to have reasonable priced quick meal.
Wonderful restaurant and staff and cooks and server'
Atmosphere: 5
Food: 5
Service: 5
Daniel (Happy)
Great dining experience. The buffet was delicious. The staff was friendly and helpful. Great dining atmosphere with comfortable booths. Few menu items on the buffet but well worth it for what it is.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breadsticks
Robin
Placed order on app forgot to make pickup time for latetr immediately called store to ask them to change pickup time for later they said no problem will be ready later upon arrival they had no record of my order manager black female was very rude to me I wanted to place the order then but she wasn't interested just told me to contact cuservice and slammed the drive up window in my face there always seems to be problems at this store will contact customer service for refund however they are only open 1pm to midnight central time horrible experience
Atmosphere: 1
Food: 1
Service: 1
sanita bustamante
Store manager or however you spell her name is horrible! If I can give 0 stars I would. Horrible customer service and talks over customers with nasty attitude when her employee mistakenly made my pizza incorrectly. She’s very rude, disrespectful, and unprofessional. Store manager hung up in my face when I called to notify her that my pizza was made wrong. She called me a liar, and then she told me I had to pay for the pizza they remake after I just paid $50 cash for the incorrect orders. She then lied and said my number does not populate any history of ordering from them when I have ordered pizza from the orange Ave location every weekend for my family for years. This establishment needs a new store manager immediately as she’s going to drive in straight into the ground and lose several valuable customers for her nasty behavior and disrespectful attitude! If she can’t run this business, which clearly we see I suggest she finds a job she can handle!
Atmosphere: 1
Food: 1
Service: 1
Marty Cline
Might be the last visit. Came for the buffet. You used to be able to make a request and they would make it. I asked and got a VERY long explanation of NO. The first pizza we had had been out for a while and was cold. As we sat there with NO additional pizza being put on the buffet 20 minutes at 12:15; maybe the request should have been just to bring any pizza out. Sat for 15 minutes with empty drinks as well.I should have heeded the other reviews. ?
Called to place a pick up order and was placed on hold for 19 minutes. Totally
Service: 1
Jessica Dreist
Pizza just got done when I arrived. Was greeted as soon as I pulled up to the window. Great Customer Service. Pizza was at perfect temperature.Parking: Plenty of parking.Wheelchair accessibility: Wheel Chair parking available.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breadsticks, Cheese Pizza
Ahmmed Creighton
Order placed and was to be ready at 7:15, not ready until after 8pm with no updateCalled restaurant multiple times while sitting outside, workers leaning on tables ignoring phone ringing- never got through
Atmosphere: 4
Food: 3
Service: 1
Recommended dishes: Breadsticks
Patrick LaDez
This was sadly the worst visit to a Pizza Hut that I have ever had. Waited in a nearly empty restaurant 5 minutes to be seated only to have someone yell across the restaurant to seat ourselves. Waited again for menus only to have to go seek those out for ourselves as well. Ordered appetizer only for it to never come. Ordered one hand tossed pizza with a topping and extra cheese only to have the waitress forget what we ordered 15 seconds after leaving and return to get our order again; I was stunned that such a simple order could be challenging to remember for less than a minute. The only person who I personally saw work diligently was the bus person. That young man, when we flagged him over, quickly got us our drinks, plates, and napkins, which were not brought with the pizza. Pizza was good and hot but little else good to say about the experience. I doubt we will be back soon.
Lysa M.
I've dined here multiple times and have always had the best experience! These people really know how to treat their customers! The food is always on top, I love this hut!
Good food and staff is very friendly the cashier made me aware of how to get a better deal for my mo ey without me even asking. That's the kind of thing that makes me tip more and keeps me coming back for sure.Parking: Standard parking lot
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Supreme Pizza
Food was definitely not great and not Pizza Hut quality from what I remember. My wife and I stopped in in for a quick lunch at the buffet. There were only six tables and they could not keep the buffet stocked with pizza and we also found hair in the pasta. Pizza was overcooked as all the crust was hard. Temperature of the buffet warmer seemed a little low. When I stuck my hand in to get a slice of pizza from one of the pans I did not feel any heat. We ordered wings and they came out lukewarm. The cinnamon sticks on the bar were hard and in a partially cut sheet and you had to fight to get them out of the pan. They still have beer taps up at the bar but I was told they haven't sold beer for years. And the price was way overpriced, (especially for the quality of food that Pizza Hut is known for vs. what I actually received) $45 before tip for two people to eat at the buffet bar and have a 6 count order of wings with two drinks. I doubt I will go back. Their motto is "No one out pizzas the Hut" but they certainly could have done a better job on this day.
Atmosphere: 4
Food: 2
Service: 4
This place was awesome. We arrived just as lunch was starting the management was very helpful and bringing out pizzas we wanted which we really appreciated. She did mention they may not be able to do it every time but we were glad to get it. Food quality was good and hit the spot.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breadsticks, Sausage and Pepperoni Pizza, Cheese Pizza
Suprised on everything about this restaurant. Much better in service than any other thatI have been to in or around GCS. Clean and fast. Great place to have reasonable priced quick meal.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breadsticks, Sausage and Pepperoni Pizza, Triple Chocolate Brownie, Breaded Boneless Wings, Cheese Sticks, Thin Crust Pepperoni and Sausage, Meat Lovers Pizza, Ultimate Chocolate Chip Cookie
Wonderful restaurant and staff and cooks and server'
Atmosphere: 5
Food: 5
Service: 5
Great dining experience. The buffet was delicious. The staff was friendly and helpful. Great dining atmosphere with comfortable booths. Few menu items on the buffet but well worth it for what it is.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breadsticks
Placed order on app forgot to make pickup time for latetr immediately called store to ask them to change pickup time for later they said no problem will be ready later upon arrival they had no record of my order manager black female was very rude to me I wanted to place the order then but she wasn't interested just told me to contact cuservice and slammed the drive up window in my face there always seems to be problems at this store will contact customer service for refund however they are only open 1pm to midnight central time horrible experience
Atmosphere: 1
Food: 1
Service: 1
Store manager or however you spell her name is horrible! If I can give 0 stars I would. Horrible customer service and talks over customers with nasty attitude when her employee mistakenly made my pizza incorrectly. She’s very rude, disrespectful, and unprofessional. Store manager hung up in my face when I called to notify her that my pizza was made wrong. She called me a liar, and then she told me I had to pay for the pizza they remake after I just paid $50 cash for the incorrect orders. She then lied and said my number does not populate any history of ordering from them when I have ordered pizza from the orange Ave location every weekend for my family for years. This establishment needs a new store manager immediately as she’s going to drive in straight into the ground and lose several valuable customers for her nasty behavior and disrespectful attitude! If she can’t run this business, which clearly we see I suggest she finds a job she can handle!
Atmosphere: 1
Food: 1
Service: 1
Might be the last visit. Came for the buffet. You used to be able to make a request and they would make it. I asked and got a VERY long explanation of NO. The first pizza we had had been out for a while and was cold. As we sat there with NO additional pizza being put on the buffet 20 minutes at 12:15; maybe the request should have been just to bring any pizza out. Sat for 15 minutes with empty drinks as well.I should have heeded the other reviews. ?
Atmosphere: 2
Food: 3
Service: 2
Recommended dishes: Cheese Pizza, Veggie Lovers Pizza, Supreme Pizza
Food is good but you have to be able to download the app and order because they are too lazy to answer the phone.
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
Called to place a pick up order and was placed on hold for 19 minutes. Totally
Service: 1
Pizza just got done when I arrived. Was greeted as soon as I pulled up to the window. Great Customer Service. Pizza was at perfect temperature.Parking: Plenty of parking.Wheelchair accessibility: Wheel Chair parking available.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breadsticks, Cheese Pizza
Order placed and was to be ready at 7:15, not ready until after 8pm with no updateCalled restaurant multiple times while sitting outside, workers leaning on tables ignoring phone ringing- never got through
Atmosphere: 4
Food: 3
Service: 1
Recommended dishes: Breadsticks
This was sadly the worst visit to a Pizza Hut that I have ever had. Waited in a nearly empty restaurant 5 minutes to be seated only to have someone yell across the restaurant to seat ourselves. Waited again for menus only to have to go seek those out for ourselves as well. Ordered appetizer only for it to never come. Ordered one hand tossed pizza with a topping and extra cheese only to have the waitress forget what we ordered 15 seconds after leaving and return to get our order again; I was stunned that such a simple order could be challenging to remember for less than a minute. The only person who I personally saw work diligently was the bus person. That young man, when we flagged him over, quickly got us our drinks, plates, and napkins, which were not brought with the pizza. Pizza was good and hot but little else good to say about the experience. I doubt we will be back soon.
I've dined here multiple times and have always had the best experience! These people really know how to treat their customers! The food is always on top, I love this hut!