It's not that it's a bad place, the problem is how they prepare the drinks, they make what they want, if you ask for a special coffee they will put in whatever they want.
Atmosphere: 3
Food: 3
Service: 2
Jay Birdsall
Three Stars means I get what I expect for the price I pay. Unfortunately, Dunkin' has no apparent plans to start cooking donuts in the stores again, which was made obvious when the chain dropped "Donuts" from the name. I really miss walking in to work with a couple dozen still-warm glazed donuts. Those memories will stay with me forever.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Croissant
Derek Kuzmirek
Employees never answer call box in the mornings.
Alyssa Dean
I USED TO BE a repeat customer back when I was in school since it was one of the few Dunkin’s on my way. I used to get the same thing & it almost always tasted different, so we already have a lack of consistency. Ordering in store was a pain because most of the time this made me late for class & the longest part was just waiting for someone to come to the counter. Today, I started my day late & as I was reading the menu someone yelled at me through the speaker saying I had to move because of their timer & because of how rude they were, my friend & I just left. I’d rather take a detour & go to the one on Lake Worth near target or the one by the turnpike, as a customer spending money with a corporation I’d rather go to a location where the staff is respectful to the customers, patient & kind enough to offer recommendations if needed & actually make the orders the way they are supposed to. This is the only Dunkin that I’ve repeatedly had negative experiences with.
Service: 1
Michael Pezzano
The food and service was on point. Same level of quality I get up my regular location by my job.
Atmosphere: 4
Food: 4
Service: 4
Chris McGriff
If I could leave no stars i would - Does not keep their bathroom clean and all the manager said when I have been informed several of times about the throw up in the bathroom sink is OK- And just sit there on her phone then to go attend to the bathroom 🚻. Don't have to worry about me going here anymore.
Atmosphere: 1
Food: 1
Service: 1
Zerin Taher, Esq.
Horrible service! The staff doesn't care to pay attention to the front counter service even when you make them aware that you're waiting! Saw a line form with 4-5 individuals and it took the staff about 10 minutes to take their orders. Several people just got fed up and left to go through the drive thru. The tables were dirty. The coffee tasted disgusting- watered down and sour. The worst Dunkin Donuts I've been to!
Atmosphere: 1
Food: 1
Service: 1
Cristian G
The service here is terrible, they always have an attitude, and the area is dirty. The health inspector needs to check this place out. Not a sanitary place.
Atmosphere: 1
Food: 1
Service: 1
Michelle Russell
Came through the drive thru this morning for 2 cups of ice water and this is what I found in my drink I’m utterly disgusted I watched the dark skin boy make my waters and he handed them to me my 2 year old son drank out of this water , I drank out of this water… not seeing the cap until I opened the cup .. I wanted to drive back to the store but Id rather just upload it to the reviews because you honestly can’t take back what’s already been done .
Atmosphere: 1
Food: 1
Service: 1
Cristian Garcia-Escalante
The service here is terrible, they always have an attitude, and the area is dirty. The health inspector needs to check this place out. Not a sanitary place.
Get this I call on the phone talk to the male employee he asked me what I want I tell him what I want and he hangs up on me. I tried to call back and no one answers the phone. After many phone calls a female picks up the phone and she don't know what I'm talking about cuz she don't speak English and she's acting like one of them cucarachas from Chiquita Bonita valley. Almost all the Dunkin donuts I have visited are nasty dirty have cold issues and are not as clean as they should be. Don't trust any of these Dunkin donuts they have the worst people working for them with the worst customer service with the worst value. If you like junk and eating crapola. And this is the place to be. Other than that I don't usually eat in these places and I don't waste my time. I recommend the same mostly everything is fried nothing is baked or properly organized or healthy
Atmosphere: 1
Food: 1
Service: 1
Max W.
Service is ok. But every time I order my iced coffee it tastes completely different. I ask for 2 pumps of caramel since the 3 pumps they give you by default (with a medium) is wayyyyyyyy too sweet. So I order 2 pumps. Sometimes it’s ok and sometimes it tastes like they put 4 pumps in there. I don’t understand why there’s no consistency… it should be pretty simple.
Update: today they forgot an entire sandwich in my order. Also they don’t mix their iced coffee so all the sugar is in the bottom.
Atmosphere: 4
Food: 4
Service: 2
Caroline B
Got a sandwich today and they left the paper inside :(
It's not that it's a bad place, the problem is how they prepare the drinks, they make what they want, if you ask for a special coffee they will put in whatever they want.
Atmosphere: 3
Food: 3
Service: 2
Three Stars means I get what I expect for the price I pay. Unfortunately, Dunkin' has no apparent plans to start cooking donuts in the stores again, which was made obvious when the chain dropped "Donuts" from the name. I really miss walking in to work with a couple dozen still-warm glazed donuts. Those memories will stay with me forever.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Croissant
Employees never answer call box in the mornings.
I USED TO BE a repeat customer back when I was in school since it was one of the few Dunkin’s on my way. I used to get the same thing & it almost always tasted different, so we already have a lack of consistency. Ordering in store was a pain because most of the time this made me late for class & the longest part was just waiting for someone to come to the counter. Today, I started my day late & as I was reading the menu someone yelled at me through the speaker saying I had to move because of their timer & because of how rude they were, my friend & I just left. I’d rather take a detour & go to the one on Lake Worth near target or the one by the turnpike, as a customer spending money with a corporation I’d rather go to a location where the staff is respectful to the customers, patient & kind enough to offer recommendations if needed & actually make the orders the way they are supposed to. This is the only Dunkin that I’ve repeatedly had negative experiences with.
Service: 1
The food and service was on point. Same level of quality I get up my regular location by my job.
Atmosphere: 4
Food: 4
Service: 4
If I could leave no stars i would - Does not keep their bathroom clean and all the manager said when I have been informed several of times about the throw up in the bathroom sink is OK- And just sit there on her phone then to go attend to the bathroom 🚻. Don't have to worry about me going here anymore.
Atmosphere: 1
Food: 1
Service: 1
Horrible service! The staff doesn't care to pay attention to the front counter service even when you make them aware that you're waiting! Saw a line form with 4-5 individuals and it took the staff about 10 minutes to take their orders. Several people just got fed up and left to go through the drive thru. The tables were dirty. The coffee tasted disgusting- watered down and sour. The worst Dunkin Donuts I've been to!
Atmosphere: 1
Food: 1
Service: 1
The service here is terrible, they always have an attitude, and the area is dirty. The health inspector needs to check this place out. Not a sanitary place.
Atmosphere: 1
Food: 1
Service: 1
Came through the drive thru this morning for 2 cups of ice water and this is what I found in my drink I’m utterly disgusted I watched the dark skin boy make my waters and he handed them to me my 2 year old son drank out of this water , I drank out of this water… not seeing the cap until I opened the cup .. I wanted to drive back to the store but Id rather just upload it to the reviews because you honestly can’t take back what’s already been done .
Atmosphere: 1
Food: 1
Service: 1
The service here is terrible, they always have an attitude, and the area is dirty. The health inspector needs to check this place out. Not a sanitary place.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Terrible customer service.
Afternoon crew is always the best ?
Get this I call on the phone talk to the male employee he asked me what I want I tell him what I want and he hangs up on me. I tried to call back and no one answers the phone. After many phone calls a female picks up the phone and she don't know what I'm talking about cuz she don't speak English and she's acting like one of them cucarachas from Chiquita Bonita valley.
Almost all the Dunkin donuts I have visited are nasty dirty have cold issues and are not as clean as they should be.
Don't trust any of these Dunkin donuts they have the worst people working for them with the worst customer service with the worst value. If you like junk and eating crapola. And this is the place to be.
Other than that I don't usually eat in these places and I don't waste my time. I recommend the same mostly everything is fried nothing is baked or properly organized or healthy
Atmosphere: 1
Food: 1
Service: 1
Service is ok. But every time I order my iced coffee it tastes completely different. I ask for 2 pumps of caramel since the 3 pumps they give you by default (with a medium) is wayyyyyyyy too sweet. So I order 2 pumps. Sometimes it’s ok and sometimes it tastes like they put 4 pumps in there. I don’t understand why there’s no consistency… it should be pretty simple.
Update: today they forgot an entire sandwich in my order. Also they don’t mix their iced coffee so all the sugar is in the bottom.
Atmosphere: 4
Food: 4
Service: 2
Got a sandwich today and they left the paper inside :(
Atmosphere: 3
Food: 1
Service: 3
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