all the microphones or push to order buttons are broken which is 110% on the owners/ cooperate for not stepping in and fixing them but putting that aside the employees just never care there, couple weeks ago i asked for a BLT and they gave me a bun with just lettuce and tomato on it? went tonight for a shake, i paid $9.41 for a hot fudge shake with extra hot fudge and i was given a vanilla shake with no hot fudge…won’t be coming back here anymore, it’s like burning money.
Atmosphere: 1
Food: 1
Service: 1
alia
I went to sonic at around 10:30 and my sister asked if they were closed. The young man serving us said “it depends if you’re in ghost town, but are we closed, no”. After , we asked our food and got it. I just got home and they forgot our pretzels. do NOT go to sonic at night, or at all.
Atmosphere: 2
Food: 3
Service: 1
Rubia
I go to get their breakfast burrito 🌯 Yum!!! But sometimes I seems like they take to long and the parking lot doesn't look well maintained.
Atmosphere: 3
Food: 5
Service: 3
p c
Great fast food and the best drinks and slushes
Atmosphere: 5
Food: 5
Service: 5
Brian VanMeeteren
Parked, had everyone in our family decide what they would order to be ready and pressed the red button to order. Then waited for 10-15 minutes and then gave up as we didn't have unlimited time. Not even a hello or sorry for the wait, well be there soon. Could have just as well been closed.
Service: 1
Jeff Saint Fleur
worst service I have ever seen. 30 minutes waiting in booth for a single drink. hire more competent employees
Scott Whitcomb
None of the walk up order stations work, 2 other customers left without ordering. Someone came out and took our order after we tried to order at kiosk.
Atmosphere: 3
Food: 5
Service: 4
Tina
One of the worst locations. Corporate needs to come check this spot. From a to z on all levels. It's not good. Half of the machines didn't even work .... figured just place it on the app. Placed the order moved to then the one working stall and checked in .... waited about 10mins watched the tracker never move from order is in progress or whatever it says ..... watched it stay there for awhile. Then come to find out it has been done but just sitting there..... because the screen tracker just disappeared as if the order was delivered, and nope. Never was .... the employee finally brought it out and it was melted.... was disappointed. Sonics does not often take so long ... this time. No good. 👎
Atmosphere: 1
Food: 3
Service: 1
Britney Alvear
Headsets didn’t work. “ system “ didn’t work. They saw we were parked and didn’t care to come ask if we needed anything or if they could help KNOWING they were having trouble with their system .. supposedly. I had to get off my car, walk up to their window and when someone FINALLY came out they said “ milkshake machine doesn’t work “ they might as well close this location… We weren’t the only ones who drove away.
Service: 1
Anthony Otis
This is like the 3rd time coming to this store and no one is responding to me wanting to take an order. I have been sitting at this menu screen for almost 20 minutes and I can clearly see people working inside, and I know that they see me. But they are acting as if I'm just sitting here parked for my health and the my appreciation for the great outdoors. This is the worst Sonic location in the city, and if they are going to keep this up, they need to just give it up and shut this place down...
The place is really run down the food is ok the service is kinda slow
Atmosphere: 2
Food: 3
Service: 4
Giselle Ven
Great service
Atmosphere: 5
Food: 5
Service: 5
Katy Smith
Never had a problem with this Sonic until tonight me and my kids waited to order for about 30mins I get it sometimes places can get real busy but then 3 cars that came after us ordered and got there food! A girl asked me if we ordered yet twice both times I said no . Every time I pressed the button it will eventually get shut off . The last time the girl brought out food to another car once again way after me and my kids got there didn’t bother coming to us again after she seen us waiting for so long . Very disappointed
Abel Bernaez
When my sister thought about trying the milkshakes in sonic, the service sucked, but at least the food was decent
Atmosphere: 2
Food: 4
Service: 1
CHRIS LICATA
Unreal. Do not go here late at night. Last three times I have ordered my drink has been completely wrong. This time the corn dog was so burnt and the chicken tenders were so over cooked that you could not even eat the food. Plus zero sauce in the bag. I have tried to call this store numerous time and nobody ever answers. I just can't understand people who buy a franchise and let their employees run it into the ground.
Dasher Said the same thing. Place is terrible ... bunch of kids messing around with no management.
all the microphones or push to order buttons are broken which is 110% on the owners/ cooperate for not stepping in and fixing them but putting that aside the employees just never care there, couple weeks ago i asked for a BLT and they gave me a bun with just lettuce and tomato on it? went tonight for a shake, i paid $9.41 for a hot fudge shake with extra hot fudge and i was given a vanilla shake with no hot fudge…won’t be coming back here anymore, it’s like burning money.
Atmosphere: 1
Food: 1
Service: 1
I went to sonic at around 10:30 and my sister asked if they were closed. The young man serving us said “it depends if you’re in ghost town, but are we closed, no”. After , we asked our food and got it. I just got home and they forgot our pretzels. do NOT go to sonic at night, or at all.
Atmosphere: 2
Food: 3
Service: 1
I go to get their breakfast burrito 🌯 Yum!!! But sometimes I seems like they take to long and the parking lot doesn't look well maintained.
Atmosphere: 3
Food: 5
Service: 3
Great fast food and the best drinks and slushes
Atmosphere: 5
Food: 5
Service: 5
Parked, had everyone in our family decide what they would order to be ready and pressed the red button to order. Then waited for 10-15 minutes and then gave up as we didn't have unlimited time. Not even a hello or sorry for the wait, well be there soon. Could have just as well been closed.
Service: 1
worst service I have ever seen. 30 minutes waiting in booth for a single drink. hire more competent employees
None of the walk up order stations work, 2 other customers left without ordering. Someone came out and took our order after we tried to order at kiosk.
Atmosphere: 3
Food: 5
Service: 4
One of the worst locations. Corporate needs to come check this spot. From a to z on all levels. It's not good. Half of the machines didn't even work .... figured just place it on the app. Placed the order moved to then the one working stall and checked in .... waited about 10mins watched the tracker never move from order is in progress or whatever it says ..... watched it stay there for awhile. Then come to find out it has been done but just sitting there..... because the screen tracker just disappeared as if the order was delivered, and nope. Never was .... the employee finally brought it out and it was melted.... was disappointed. Sonics does not often take so long ... this time. No good. 👎
Atmosphere: 1
Food: 3
Service: 1
Headsets didn’t work. “ system “ didn’t work. They saw we were parked and didn’t care to come ask if we needed anything or if they could help KNOWING they were having trouble with their system .. supposedly. I had to get off my car, walk up to their window and when someone FINALLY came out they said “ milkshake machine doesn’t work “ they might as well close this location…
We weren’t the only ones who drove away.
Service: 1
This is like the 3rd time coming to this store and no one is responding to me wanting to take an order. I have been sitting at this menu screen for almost 20 minutes and I can clearly see people working inside, and I know that they see me. But they are acting as if I'm just sitting here parked for my health and the my appreciation for the great outdoors. This is the worst Sonic location in the city, and if they are going to keep this up, they need to just give it up and shut this place down...
Restaurantji Recommends
The place is really run down the food is ok the service is kinda slow
Atmosphere: 2
Food: 3
Service: 4
Great service
Atmosphere: 5
Food: 5
Service: 5
Never had a problem with this Sonic until tonight me and my kids waited to order for about 30mins I get it sometimes places can get real busy but then 3 cars that came after us ordered and got there food! A girl asked me if we ordered yet twice both times I said no . Every time I pressed the button it will eventually get shut off . The last time the girl brought out food to another car once again way after me and my kids got there didn’t bother coming to us again after she seen us waiting for so long . Very disappointed
When my sister thought about trying the milkshakes in sonic, the service sucked, but at least the food was decent
Atmosphere: 2
Food: 4
Service: 1
Unreal. Do not go here late at night. Last three times I have ordered my drink has been completely wrong. This time the corn dog was so burnt and the chicken tenders were so over cooked that you could not even eat the food. Plus zero sauce in the bag. I have tried to call this store numerous time and nobody ever answers. I just can't understand people who buy a franchise and let their employees run it into the ground.
Dasher Said the same thing. Place is terrible ... bunch of kids messing around with no management.
Atmosphere: 3
Food: 1
Service: 1
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