I ordered a cold brew coffee with sweet vanilla cold foam. The cold foam wasn't sweet and the coffee tasted bitter like it was old.
Service: 5
Tiffany
This use to be my favorite Starbucks. Lately there are so many inconsistencies in their matcha. Also often forgetting certain ingredients.
Agbuzz 1
Showed up at 6:30 on 4th of July like the website says and the girls said they don’t open till 7 there was a line of 10 people outside waiting and we all walked away
Atmosphere: 1
Food: 1
Service: 1
Zachary Carruthers
Got my whole order wrong
Maria Cruz
The staff at this location is very friendly, I love this Starbucks🩷
Atmosphere: 5
Food: 5
Service: 5
Alejandro Melik Rodriguez
Super clean and rapid service.
Atmosphere: 4
Food: 4
Service: 4
Gabriel
Free coffee with the app didn’t work for us and when we did buy it was awful
Atmosphere: 2
Food: 1
Service: 4
Orlando Sierra Nestor
They take a while to serve you and the order also takes a while to be ready.
Atmosphere: 3
Food: 3
Service: 3
Karen Diaz
Requested a walnut loaf warm up and it was cold and hard .
Waited 10 minutes in line, missed the drive through speaker so the lady with blue hair instead of taking my order at the window, refuses and tells me when there is a full line of cars I need to go back through the line and order. Ridiculous.
Atmosphere: 1
Service: 1
ELIEL RINCON
Customer service is very poor. I ordered a meal, and the dependent left my order on the desk and never told me about it. After some time, I asked him about my order, and he pointed to the desk and told me, "Is that.
Atmosphere: 4
Food: 4
Service: 2
Tiggy
Summary: Disappointed with how mobile order item unavailable was handled. I would not recommend this store. Also the pastry was not satisfactory. Picture included. It did not taste fresh as I’m accustomed to… like it was warmed multiple times or over cooked.
The whole story: The inside of this store is well designed but my experience with a mobile order here has solidified that I will not come to this location. I noticed that this location is one of the few that does not have a refrigerated case display or drinks and charcuterie boxes. I came in the store with good energy ready to nourish my body before an adventure at The Big Bounce America event. I ordered ahead online. When I picked up the order my bag felt light so I checked once I found an open table to examine the contents. Sure enough the main item that I wanted was missing. The benefit of a mobile order is not waiting in line… well I still had to wait in line to address the missing item. The big disappointment is that they still allowed the charge for the missing item. Common courtesy or maybe best business practice would be to issue an immediate refund or find a way to make up for the lack of inventory tracking. No such concessions were made. Had I not said anything I would have been charged. I accepted a subpar replacement item and walked away disappointed. The total time investment went from the mobile app predicted 4-7 minutes to 30 minutes of dealing with customer service.
Note to self: 💡 🤔 Change my mobile order name to “Anna” or “Alice” #IYKYK
Atmosphere: 5
Food: 1
Service: 1
Stephanie Oaks
Literally least favorite Starbucks, I go once a while there just heading to work. A cup full of ice after paying $6, tried calling SEVERAL times after noticing this no answer from 6am- 10am.
Vijay S.
Great location, usually quick service. Parking can be a problem at times.
Adequate. Service was good but wait kind of long.
Atmosphere: 4
Food: 4
Service: 4
I ordered a cold brew coffee with sweet vanilla cold foam. The cold foam wasn't sweet and the coffee tasted bitter like it was old.
Service: 5
This use to be my favorite Starbucks. Lately there are so many inconsistencies in their matcha. Also often forgetting certain ingredients.
Showed up at 6:30 on 4th of July like the website says and the girls said they don’t open till 7 there was a line of 10 people outside waiting and we all walked away
Atmosphere: 1
Food: 1
Service: 1
Got my whole order wrong
The staff at this location is very friendly, I love this Starbucks🩷
Atmosphere: 5
Food: 5
Service: 5
Super clean and rapid service.
Atmosphere: 4
Food: 4
Service: 4
Free coffee with the app didn’t work for us and when we did buy it was awful
Atmosphere: 2
Food: 1
Service: 4
They take a while to serve you and the order also takes a while to be ready.
Atmosphere: 3
Food: 3
Service: 3
Requested a walnut loaf warm up and it was cold and hard .
Food: 1
Service: 2
Restaurantji Recommends
Waited 10 minutes in line, missed the drive through speaker so the lady with blue hair instead of taking my order at the window, refuses and tells me when there is a full line of cars I need to go back through the line and order. Ridiculous.
Atmosphere: 1
Service: 1
Customer service is very poor. I ordered a meal, and the dependent left my order on the desk and never told me about it. After some time, I asked him about my order, and he pointed to the desk and told me, "Is that.
Atmosphere: 4
Food: 4
Service: 2
Summary:
Disappointed with how mobile order item unavailable was handled. I would not recommend this store. Also the pastry was not satisfactory. Picture included. It did not taste fresh as I’m accustomed to… like it was warmed multiple times or over cooked.
The whole story:
The inside of this store is well designed but my experience with a mobile order here has solidified that I will not come to this location. I noticed that this location is one of the few that does not have a refrigerated case display or drinks and charcuterie boxes. I came in the store with good energy ready to nourish my body before an adventure at The Big Bounce America event. I ordered ahead online.
When I picked up the order my bag felt light so I checked once I found an open table to examine the contents. Sure enough the main item that I wanted was missing. The benefit of a mobile order is not waiting in line… well I still had to wait in line to address the missing item. The big disappointment is that they still allowed the charge for the missing item. Common courtesy or maybe best business practice would be to issue an immediate refund or find a way to make up for the lack of inventory tracking. No such concessions were made. Had I not said anything I would have been charged. I accepted a subpar replacement item and walked away disappointed. The total time investment went from the mobile app predicted 4-7 minutes to 30 minutes of dealing with customer service.
Note to self: 💡 🤔
Change my mobile order name to “Anna” or “Alice”
#IYKYK
Atmosphere: 5
Food: 1
Service: 1
Literally least favorite Starbucks, I go once a while there just heading to work. A cup full of ice after paying $6, tried calling SEVERAL times after noticing this no answer from 6am- 10am.
Great location, usually quick service. Parking can be a problem at times.
Atmosphere: 5
Food: 5
Service: 5
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