I went there march 28 at 8.25pm today to dine in I went inside to the counter to order the food I stood there for about 10 minutes no one paid any attention while talking to each other after while I asked if can can talk to someone but no one paid any attention one lady made a sign to go to drive though I asked the other worker that you don't talk he shook his head and walked away It was the worst experience worst customer service ever
Dietary restrictions: no
Atmosphere: 1
Service: 1
Recommended dishes: Chili
Alexa Hernandez
The service was terrible. The workers were so mean. When I was talking to my friends VERY quietly, they yelled at me telling me to stop yelling! And their mic was really bad so i couldn’t really hear them but since i couldn’t hear them, they gave me an attitude. 1 star.
Atmosphere: 1
Food: 1
Service: 1
Raidel Ramirez
Laughing workers and dirty bathrooms do not serve customers, spoiled food, in short, a disaster of a place
Atmosphere: 1
Food: 1
Service: 1
Jose Torres
Poorly managed I literally asked for 5 items and they were out of 3 of them. Someone does not understand the concept of Reaching order point (ROP)
Atmosphere: 3
Food: 2
Service: 4
Umaxen 00
I really love Wendy's, however fast food as we know it is has run off onto a dirt road and will soon be crashing down the cliff. $12 for any meal? I'd rather go to an all you can eat and eat the meat selections. In general, good hamburgers, scary service...
Atmosphere: 1
Food: 5
Service: 2
Recommended dishes: Son of Baconator, Sandwich, Hamburger, Wendy’S Baked Potatoes
holden shepherd
Kid-friendliness: Kids meals
Atmosphere: 3
Food: 2
Service: 3
Evelyn Mercado
Every time I go there, your staff seems very unhappy. I greeted them no reply. I said thank you, no reply. I'm sorry, but this is the way you guys are gonna lose your business. I'm very disappointed in the service that was given to me. I've worked in customer service. All my life and I would have fired my employees and started fresh. If this is the kind of service that is given to the customers that are keeping you people, your staff, your company open.
Atmosphere: 1
Service: 1
Deisy Roman
Horrible customer service in the morning. The “manager” was very rude she gave me cold coffee so i asked for a new one once i opened it and it was full of trash specks on top disgusting. I came back for my refund she rolled her eyes before i even said anything! Mind you i was being nice because i know how it can get in fast food in the morning shifts.
Atmosphere: 1
Food: 1
Service: 1
Aphrodite
Read this please. Do not come to this Wendy’s at all, and if you do make sure they give you your receipt or make sure you order everything through the Wendy’s app and pick it up. When you order at this Wendy’s through their drive-through, the employees purposely do not give you your receipt because they charge all sorts of extra things without telling you. Like for example, if you order a combo, they will automatically make your combo a large, without telling you or even asking you; &, if you order a sandwich, whether with a combo or not, if this said sandwich doesn’t come with bacon or cheese, they will charge you for bacon and cheese on that sandwich without telling you. I once came here & ordered a crispy chicken sandwich meal, & they made the whole meal a large & put bacon & cheese on the sandwich when I literally didn’t ask them to. After you pay and they give you your food, like I said already they purposely do not give you your receipt so that you don’t know about all the extra things that they charged you. The employees here are thieves.
This place's management is horrible the staff and the managers don’t care about their jobs at all i went in to complain to the manager about one of the workers kicking us out for no reason while trying to buy a meal and he just rolled his eyes at us.
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: Jr Cheeseburger – 4 for 4 Meal
Manny Christain
the dude talking and serving the food had a terrible attitude and i asked for a plain cheeseburger with bacon and ketchup and he gave attitude and still served my food wrong
Atmosphere: 4
Food: 1
Service: 1
Recommended dishes: Sandwich
007genius
Every time I come I can never scan for my rewards always some story of the system being down so I can never get any offers or redeem my rewards it’s horrible customer service in the drive through
Atmosphere: 1
Food: 5
Service: 1
JOSE Ramos
Everytime I come to order a 5 dollar biggie meal I end up paying more for it is like they upgrade it to medium or large without telling you and what’s more suspicious they don’t even give you a receipt I come looking for a bargain and end up getting robbed I’m just gonna take my business somewhere else happens to much
I went there march 28 at 8.25pm today to dine in I went inside to the counter to order the food I stood there for about 10 minutes no one paid any attention while talking to each other after while
I asked if can can talk to someone but no one paid any attention one lady made a sign to go to drive though I asked the other worker that you don't talk he shook his head and walked away It was the worst experience worst customer service ever
Dietary restrictions: no
Atmosphere: 1
Service: 1
Recommended dishes: Chili
The service was terrible. The workers were so mean. When I was talking to my friends VERY quietly, they yelled at me telling me to stop yelling! And their mic was really bad so i couldn’t really hear them but since i couldn’t hear them, they gave me an attitude. 1 star.
Atmosphere: 1
Food: 1
Service: 1
Laughing workers and dirty bathrooms do not serve customers, spoiled food, in short, a disaster of a place
Atmosphere: 1
Food: 1
Service: 1
Poorly managed I literally asked for 5 items and they were out of 3 of them. Someone does not understand the concept of Reaching order point (ROP)
Atmosphere: 3
Food: 2
Service: 4
I really love Wendy's, however fast food as we know it is has run off onto a dirt road and will soon be crashing down the cliff. $12 for any meal? I'd rather go to an all you can eat and eat the meat selections. In general, good hamburgers, scary service...
Atmosphere: 1
Food: 5
Service: 2
Recommended dishes: Son of Baconator, Sandwich, Hamburger, Wendy’S Baked Potatoes
Kid-friendliness: Kids meals
Atmosphere: 3
Food: 2
Service: 3
Every time I go there, your staff seems very unhappy. I greeted them no reply. I said thank you, no reply. I'm sorry, but this is the way you guys are gonna lose your business. I'm very disappointed in the service that was given to me. I've worked in customer service. All my life and I would have fired my employees and started fresh. If this is the kind of service that is given to the customers that are keeping you people, your staff, your company open.
Atmosphere: 1
Service: 1
Horrible customer service in the morning. The “manager” was very rude she gave me cold coffee so i asked for a new one once i opened it and it was full of trash specks on top disgusting. I came back for my refund she rolled her eyes before i even said anything! Mind you i was being nice because i know how it can get in fast food in the morning shifts.
Atmosphere: 1
Food: 1
Service: 1
Read this please. Do not come to this Wendy’s at all, and if you do make sure they give you your receipt or make sure you order everything through the Wendy’s app and pick it up. When you order at this Wendy’s through their drive-through, the employees purposely do not give you your receipt because they charge all sorts of extra things without telling you. Like for example, if you order a combo, they will automatically make your combo a large, without telling you or even asking you; &, if you order a sandwich, whether with a combo or not, if this said sandwich doesn’t come with bacon or cheese, they will charge you for bacon and cheese on that sandwich without telling you. I once came here & ordered a crispy chicken sandwich meal, & they made the whole meal a large & put bacon & cheese on the sandwich when I literally didn’t ask them to. After you pay and they give you your food, like I said already they purposely do not give you your receipt so that you don’t know about all the extra things that they charged you. The employees here are thieves.
Food: 1
Service: 1
Very bad food
Atmosphere: 1
Food: 1
Service: 2
Restaurantji Recommends
This place's management is horrible the staff and the managers don’t care about their jobs at all i went in to complain to the manager about one of the workers kicking us out for no reason while trying to buy a meal and he just rolled his eyes at us.
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: Jr Cheeseburger – 4 for 4 Meal
the dude talking and serving the food had a terrible attitude and i asked for a plain cheeseburger with bacon and ketchup and he gave attitude and still served my food wrong
Atmosphere: 4
Food: 1
Service: 1
Recommended dishes: Sandwich
Every time I come I can never scan for my rewards always some story of the system being down so I can never get any offers or redeem my rewards it’s horrible customer service in the drive through
Atmosphere: 1
Food: 5
Service: 1
Everytime I come to order a 5 dollar biggie meal I end up paying more for it is like they upgrade it to medium or large without telling you and what’s more suspicious they don’t even give you a receipt I come looking for a bargain and end up getting robbed I’m just gonna take my business somewhere else happens to much
Atmosphere: 1
Food: 5
Service: 1
All was ok until a roach crawled across our table
Atmosphere: 2
Food: 3
Service: 4
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