Chipotle Mexican Grill

Staff is great and as usual food is awesome.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Bowl, Side of Guacamole

I love Chipotle.
The service is good.
The chairs and seats aren't super comfy.
The food is always great!

Atmosphere: 3

Food: 5

Service: 3

Recommended dishes: Burrito, Burrito Bowl

I went to this chipotle for the first time in Gulf breeze by the Gulf breeze high school, and there was a lady who was in a terrible mood. She was frustrated the second I walked in. She had dark eyes and a short ponytail with reddish brown hair.

I kindly proceeded to order my kids quesadillas and a veggie bowl and proceeded to let her know which rice and beans I wanted, but then when we got to the vegetables, there is a few scattered veggies at the bottom of the pan so I requested fresh vegetables since there’s not even enough (and cause like it’s the bottom of the barrel and full of oil) and she was so appalled that I could dare to ask! I told her I’m fine waiting I understand that it could take a few minutes. and she didn’t say very much besides that it would be a few minutes. She then ordered the kitchen guys to grill more veggies and walked away. The guys on the grill were completely awkward because they knew she was probably being so rude - no one was smiling so there was definitely some negative energy in there. I asked the cashier if the lady was always this rude. She said no that she was having trouble.

After that, the lady on the food line forgot about the two cheese quesadillas she put in the burrito press and when I went to pay for the food, she told the cashier not to let me pay until my burrito bowl is finished. Meanwhile, my kids are hungry and screaming, and don’t understand why I can’t bring them their food so I tell the cashier I’m happy to pay for the two dishes for my children while I wait for the third dish. (Why couldn’t she think of that? Cause that lady also had the poor cashier stressed out).

My daughter was crying at this point so I walked around the corner to grab a napkin and when I came back, I had vegetables in my bowl and a few more people started coming in. But it was just a very small portion of veggies and I swear it was the veggies that I didn’t want from the pan before it was swapped out. She must’ve slid in before putting the new vegetable pan in and I was just so livid at that point I didn’t even bother asking for more veggies. I just accepted that either I’m just gonna bite my tongue or rip her a new one and because my kids were there I chose the first option. I didn’t even love the food. It was cold and sloppy - I couldn’t finish it. It was such a terrible experience, but I didn’t have time to order a whole new dish and complain because I had my two kids with me and they needed my full attention. I should never have had to deal with any of this that is just so incredibly crazy to deal with at chipotle. I expect that maybe at a gas station to deal with someone like that.

The cashier (bless her heart- long blonde-ish brown hair with light eyes) continued to check on us a few times and was absolutely the most kindhearted person. I feel bad that she has to work with such a rude person who is probably the shift lead.

Whoever she is, take her off the line if she’s got a problem or has a personal problem or whatever the heck is going on. Nobody should be subjected to this rude attitude.

Atmosphere: 2

Food: 3

Service: 1

My food was very yummy! I love building my burrito bowl!From the build your own burritos and tacos and bowls. The Guacamole and queso with chips is so delicious.I can’t get enough of! Thank you Gulf Breeze Chipotle!!

Atmosphere: 5

Food: 5

Service: 5

Not too many thoughts on this location. It wasn't bad at all. But the food there is always really spicy. And there isn't a way to tone it down. The location is always hopping and the atmosphere is good. Overall I don't have much to complain about.

Atmosphere: 4

Food: 4

Service: 3

Usually I'm in the pickup lane but the food is always good?
Love those quesadillas!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Quesadilla, Burrito Bowl

For once they didnt skimp on the meat - anomaly.

Atmosphere: 3

Food: 4

Service: 4

Recommended dishes: Burrito Bowl, Chips

Every time I order to go at this location, part of the order is wrong and/or things we purchased are left out.

Atmosphere: 3

Food: 3

Service: 1

Recommended dishes: Tacos, Quesadilla, Burrito Bowl, Chips

Great customer service and good food available at this location.

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Chips & Guacamole, Large Side of Guacamole, Chicken Bowl, Quesadilla, Burrito Bowl, Side of Guacamole

They don’t ever have any options available. no guacamole. no white rice. no queso. hardly any meat and the portions are HORRIBLE. literally don’t go there. you’ll have better luck at Moe’s.

Atmosphere: 1

Food: 1

Service: 1

Been going to chipotle for 15+ years and this is the worst experience yet. The portion sizes are like for a child. When asking for a normal portion the manager had to step in to say that’s the correct size with an attitude. The only good thing from going was the cashier apologizing for her attitude. When it cost over 30 bucks for two meals you should get a descent amount. Should have look at the other reviews before coming. Will not be back to this location.

Atmosphere: 2

Food: 2

Service: 1

Recommended dishes: Burrito Bowl, Chips

By far the worst location I have ever encountered with this franchise. Portions are insanely small. Everyone’s burritos were so flat you would think you ordered quesadillas. Don’t recommend this location at all.

Atmosphere: 3

Food: 1

Service: 3

Chipotle is my absolute favorite restaurant. I was so excited when it was announced it was coming to Gulf Breeze. Unfortunately, the franchise has slipped. We just picked up through Chipoltlane only to get home and find no guac on either of the burritos we ordered (which is a $2.65 add on.) and our chips were missing from our “chips and guac” order (another $4.50 add on). I looked for a place in the app to give feedback and there is none. So, I called the store only for no one to ever pick up the phone and it to go to voicemail. Disappointing. Their customer service at other locations used to rock.

Vegetarian options: Sofritas are yummy.

Atmosphere: 3

Food: 2

Service: 1

Recommended dishes: Burrito

Great food that you can order  so it's healthy without a long wait. I am eating Paleo, and I like the ingredient choices they give me.  I never seem to have a problem finding parking there.  Their drink selection is a little shy for those watching their carbs. I have eaten three many times and like the place.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Burrito, Chicken Bowl, Salad, Burrito Bowl

Chipotle just doesn't live up to the fresh food ideal as shown in advertising. I prefer a related competitor.

Atmosphere: 3

Food: 3

Service: 3