KFC
$ • Chicken, Fast Food, Chicken Wings
Hours:
35854 US-27, Haines City
(863) 419-0310
About KFC
Customers' Favorites
KFC Reviews
Terrible access. Uninformed staff. Just not my happy place.
Order incomplete
Have been calling for hours, they don’t answer
Poor Customer Service, Went there 3 times, First day they said the food finished , Second day our machine is done, third day it was after 10:30 am it was still not opened , I called the branch they answered and told me they are still preparing themselves I have to wait for 30 minutes. I will never go back there again .
They don’t take their business seriously and don’t care about Customers..
Ratings
Menu
Hours
| Monday | 10AM - 11PM |
| Tuesday | 10AM - 11PM |
| Wednesday | 10AM - 11PM |
| Thursday | 10AM - 11PM |
| Friday | 10AM - 11PM |
| Saturday | 10AM - 11PM |
| Sunday | 10AM - 11PM |
KFC offers good food with fast service, but some customers have experienced long waiting times and incorrect orders. The manager is attentive and aims to ensure perfect orders. The restaurant provides coupons and specials on the app, with friendly staff. However, some customers have received the wrong orders, especially through the drive-thru. The chicken pot pie remains a favorite among customers. Recent visits have shown that staff members are friendly and provide excellent customer service, even during busy and rainy afternoons. Customers appreciate when the staff go out of their way to help, making the experience pleasant despite occasional delays. The food is generally hot, and new fries are liked better than the thick cut wedges. To improve, KFC should work on order accuracy and speed, especially for drive-thru orders, and continue providing friendly service to create a positive experience for all guests.