We ordered a pizza from your store at 1 Dunlop Village, Colonial Heights, VA, in mid-July. Apparently, on that day there was a huge storm which knocked out power all over our area, including your store in Colonial Heights. Therefore, we were not able to get our order. Since we had made the order via your app, once the power came back on, the cost of the pizza was charged to our credit card even though we did not receive the order. We have stopped in at that store two times and have been told both times that the charge would be refunded to our credit card. Since it has been a few weeks, I called our credit card representative and was told the refund was never received.
Ashley Sanchez
I don’t recommend anything from Marcos Pizza! I’m so sick and tired of the managers that work at these stores! First, Haysville, KS now Wichita, KS. My so. Starting working there when he was 17, started off great. It was his first job. After a few months things started going south. His manager advised him after so many hours of training he would get a raise, he did the training, never got a raise. When asked about it his managers would never respond. My son continued to ask until they closed the store and he was told, THE DAY THEY CLOSED, that he was out of a job! Prior to this my son was sexually harassed numerous times by a female store manager, talked downed to, cussed at, and overall treated like a POS. Myself trying to stay out of it all and allow my son to handle things and go through the proper chain of command told him to report everything to his district manager, and record this woman if he had to for proof. My son reported all of this activity numerous times to the district manager, WHO DID NOTHING. After the sexual harassment, as a mother that was it for me, I called the store, requested to speak to someone higher than the manager working, was told I’m not allowed to and they would take my name and number and someone would call me the next day. No one called. Marcos, explain to me how you allowed a grown woman to sexually harass an underage boy and DO NOTHING???? WTF?!?
Fast forward a few months, my son made great friends with others he worked with at Marcos, they asked him to come to the Wichita store and work. He said he would give it a try. New employees, new location why not. Well here we are, again, same BS. The female store manager, Tricia. Let me just start off by saying prior to me posting this I’ve tried to call and speak with someone higher than a store manager, no one has contacted me, shocker. This lady has been harassing my child, stealing tops from other employees and making racial slurs in front of customers, asking them if they want watermelon flavor, while also YES, SEXUALLY HARASSING, all employees while walking around flirting all night with certain co-workers. I don’t care if, me as a mother, has no business getting involved in my ‘sons’ job, I am sick and tired of him coming home and the stories I hear! I understand these might be one side of the story, but when multiple employees are saying the same thing, I tend to side with math. I am disgusted that someone who calls themselves a manager can talk to young people so degradedly, and constantly put them and their families down, calling them ‘trust fund babies’, lazy, stupid, useless and that she refuses to treat her employees like adults and how she raised her kids better! WHAT IS WRONG WITH YOU? You’re a manger, you’re an adult…ACT LIKE IT. Do better Marcos! Train your staff better, hire people that have respect for others, and can be decent to people. Get your store cameras working and actually watch them. You might be shocked. Teach them, train them don’t put them down and make them feel like crap. When you take customers’ names and numbers, CALL THEM BACK, listen and learn. DO BETTER, and do what is right. I hope you deal with these issues accordingly and justly, this is not who’d I want working for my company! And your pizza sucks too!
Carson Howe
Ordered delivery on a Tuesday evening and it never showed up. Spoke with the manager (Scott) to no avail.
David Parson
Over priced garbage worst pizza I ever had will never go again
Jeni Crone
We ordered 2 pizzas. Half no cheese on both. When the pizzas got delivered they had no cheese at all. Understanding that mistakes happened we called to talked about it and got told it was our fault. I have never felt so disrespected. It wasn't that a mistake was made it was the aggressive attitudes and refusal to do anything about it.
Steve Baker
The feedback option on their website doesn't work. I messaged them on Facebook and haven't received a response.
Jason E Reigle
Finally got to try the Marco’s near me and it was so good. Definitely recommend
Debra Brown
It is definitely the best pizza in Moncks Corner, SC!!
Trina Palmer
I ordered a pizza it which was incorrect upon calling to spoke to someone I was on hold 15 minutes both times I called!It was my first to ever ordering Marco’s and I’m new to the area so I’m very disappointed and will ever order from this place again!
Daniel Shires
Ordered at 5:10. Said shipped out at 5:21. Didn’t receive for another hour. They didn’t even call or text me to say it will be an hour even though it’s only 1.3 miles away and 8 minutes drive. Absolutely abysmal service.
The food is always good and the people there are pretty friendly.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Pepperoni Pizza, Breadsticks, Italiano Sub
Juan A. Figueroa
I ordered a calzzon for. PU. The worst calzzon I ever had. It was under cooked saggy and taste terrible. I tried pizza before and wasn't to good either. I won't come back to this place again
Food: 1
Service: 4
Barb L.
Pizza was delicious. The crust is soft and fluffy, not hard like some. 40 minutes from order to delivery, just as stated.
Food: 5
Rafael Pacheco
Terrible service, you call and never answer and if they answer, they say wait a minute and they don't answer, you call again and they don't answer the cell phone.
We ordered a pizza from your store at 1 Dunlop Village, Colonial Heights, VA, in mid-July. Apparently, on that day there was a huge storm which knocked out power all over our area, including your store in Colonial Heights. Therefore, we were not able to get our order. Since we had made the order via your app, once the power came back on, the cost of the pizza was charged to our credit card even though we did not receive the order. We have stopped in at that store two times and have been told both times that the charge would be refunded to our credit card. Since it has been a few weeks, I called our credit card representative and was told the refund was never received.
I don’t recommend anything from Marcos Pizza! I’m so sick and tired of the managers that work at these stores! First, Haysville, KS now Wichita, KS. My so. Starting working there when he was 17, started off great. It was his first job. After a few months things started going south. His manager advised him after so many hours of training he would get a raise, he did the training, never got a raise. When asked about it his managers would never respond. My son continued to ask until they closed the store and he was told, THE DAY THEY CLOSED, that he was out of a job! Prior to this my son was sexually harassed numerous times by a female store manager, talked downed to, cussed at, and overall treated like a POS. Myself trying to stay out of it all and allow my son to handle things and go through the proper chain of command told him to report everything to his district manager, and record this woman if he had to for proof. My son reported all of this activity numerous times to the district manager, WHO DID NOTHING. After the sexual harassment, as a mother that was it for me, I called the store, requested to speak to someone higher than the manager working, was told I’m not allowed to and they would take my name and number and someone would call me the next day. No one called. Marcos, explain to me how you allowed a grown woman to sexually harass an underage boy and DO NOTHING???? WTF?!? Fast forward a few months, my son made great friends with others he worked with at Marcos, they asked him to come to the Wichita store and work. He said he would give it a try. New employees, new location why not. Well here we are, again, same BS. The female store manager, Tricia. Let me just start off by saying prior to me posting this I’ve tried to call and speak with someone higher than a store manager, no one has contacted me, shocker. This lady has been harassing my child, stealing tops from other employees and making racial slurs in front of customers, asking them if they want watermelon flavor, while also YES, SEXUALLY HARASSING, all employees while walking around flirting all night with certain co-workers. I don’t care if, me as a mother, has no business getting involved in my ‘sons’ job, I am sick and tired of him coming home and the stories I hear! I understand these might be one side of the story, but when multiple employees are saying the same thing, I tend to side with math. I am disgusted that someone who calls themselves a manager can talk to young people so degradedly, and constantly put them and their families down, calling them ‘trust fund babies’, lazy, stupid, useless and that she refuses to treat her employees like adults and how she raised her kids better! WHAT IS WRONG WITH YOU? You’re a manger, you’re an adult…ACT LIKE IT. Do better Marcos! Train your staff better, hire people that have respect for others, and can be decent to people. Get your store cameras working and actually watch them. You might be shocked. Teach them, train them don’t put them down and make them feel like crap. When you take customers’ names and numbers, CALL THEM BACK, listen and learn. DO BETTER, and do what is right. I hope you deal with these issues accordingly and justly, this is not who’d I want working for my company! And your pizza sucks too!
Ordered delivery on a Tuesday evening and it never showed up. Spoke with the manager (Scott) to no avail.
Over priced garbage worst pizza I ever had will never go again
We ordered 2 pizzas. Half no cheese on both. When the pizzas got delivered they had no cheese at all. Understanding that mistakes happened we called to talked about it and got told it was our fault. I have never felt so disrespected. It wasn't that a mistake was made it was the aggressive attitudes and refusal to do anything about it.
The feedback option on their website doesn't work. I messaged them on Facebook and haven't received a response.
Finally got to try the Marco’s near me and it was so good. Definitely recommend
It is definitely the best pizza in Moncks Corner, SC!!
I ordered a pizza it which was incorrect upon calling to spoke to someone I was on hold 15 minutes both times I called!It was my first to ever ordering Marco’s and I’m new to the area so I’m very disappointed and will ever order from this place again!
Ordered at 5:10. Said shipped out at 5:21. Didn’t receive for another hour. They didn’t even call or text me to say it will be an hour even though it’s only 1.3 miles away and 8 minutes drive. Absolutely abysmal service.
Atmosphere: 1
Service: 1
Restaurantji Recommends
Good food. Good prices.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Pepperoni Magnifico
The food is always good and the people there are pretty friendly.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Pepperoni Pizza, Breadsticks, Italiano Sub
I ordered a calzzon for. PU. The worst calzzon I ever had. It was under cooked saggy and taste terrible. I tried pizza before and wasn't to good either. I won't come back to this place again
Food: 1
Service: 4
Pizza was delicious. The crust is soft and fluffy, not hard like some. 40 minutes from order to delivery, just as stated.
Food: 5
Terrible service, you call and never answer and if they answer, they say wait a minute and they don't answer, you call again and they don't answer the cell phone.
Atmosphere: 1
Food: 1
Service: 1
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