McDonald's

Name: McDonald's
Address: 4152 E Johnson Ave, Haines City, Florida, 33844, US
Telephone: (863) 421-1504
Price range: $
Rating: 2.4

$ • Fast Food

Hours:
4152 E Johnson Ave, Haines City
(863) 421-1504

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About McDonald's

This McDonald's is a brand new, easily accessible location near other businesses, with plenty of parking. It is clean and up to date. However, many customers report significant problems with service and order accuracy. Reviews describe customer service as really average and basic, with frequent mistakes. Multiple orders have been incorrect or poorly made, leading to feelings of frustration.

Specific complaints include receiving a cold McRib sandwich doused in an extreme amount of BBQ sauce and missing the raw onions and pickles. Other orders have featured cold, uncooked fries and drinks like a large ice caramel coffee that was the wrong size, watered down, and missing the cream, sugar, and caramel entirely. Customers feel the food and drinks are not properly made within food safety standards and note exorbitant prices.

The restaurant is often super busy, as it is the only one in the immediate area, which leads to long wait times. Some suggest hiring more people, especially for nights, to speed up the process. While the food is fine as any McDonald's, the consistent service issues are a huge disappointment for many.