Inappropriate attitude on the part of a worker, who I couldn't name because he doesn't have his name on his uniform, but in short, very bad interaction between a customer and an employee.
Atmosphere: 1
Food: 1
Service: 1
julio curbelo
I just ordered a footlong through DoorDash and only a 6 inch arrived. This is not the first time this happens. Also if you go order an hour before they close you will get a dirty look for sure and half of the veggies and meats will already be stocked away.
Atmosphere: 1
Food: 1
Service: 1
Raydel Rodriguez
Never pick up the phone . I call 7 times to place an order and never answer.!!! Very bad
Atmosphere: 3
Food: 3
Service: 1
Walter Pinto
Awfull service, don’t follow coupons policy and cheap mentality awfull experience and waste of resources
Yvette Vecino
Their were 2 ladies the red hair one as someone mentioned earlier is absolutely obnoxious I asked for a churro and a cookie ft long and she cooked them both together I asked her if the was thw correct way fully knowing its not as I work at a subway her response was rude and nasty thats how we do it here so i said ok but i dont want it cook together please she completely ignored me dud it her way then proceeded to close it up with a sticker soI paid and left when I tey to eat them they were raw of COURSE so I go back and ask for a refund as I was done dealing with her AGAIN she ignored me and she tried to put the same cookie back in the oven I had to get loud and ask the other lady to return me my money to which the red hair one response it's not a big deal calm down NO it is a HUGE DEAL when I asked for it to be done properly the first time and you wiped your atse with me and then have to come back because you Choose to do it your way with complete disregard for the customer Subway has codes and regulations for a reason if your not going to follow them find a different job
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Cookies
Mayelin Hernández
Excellent treatment, quality and exquisite flavor in the offers, I love Subway
Tommy Guerra
We arrived asking if there was a special of the day, the Venezuelan lady answered that there had not been one since July which is totally acceptable but what is not acceptable is the following: we asked her what we could replace it with or could she help us and she only answered us very bad face and very bad attitude "look at the menu" we automatically left after we really wanted to eat Subway and Well, I personally work in a restaurant and if I say that to a customer of my restaurant my Manager realizes it votes me we are not saying so that they throw it away but so that they take it into consideration for the next clients, thank you very much.
Atmosphere: 1
Food: 1
Service: 1
Natalie Ramirez
That lady with the red hair that acts like she owns the place has the worst customer service and definitely should not work where she has to interact and take orders. Seems like every ingredient I wanted to add bothers her. Not sure what her problem is. Every time I go to get a sub the portions get smaller the tuna sub started with a scooper now it’s up to a regular spork counting the scoop. Just a lot going unacceptable behavior going on with this location.
Atmosphere: 4
Food: 2
Service: 1
Barbara Morera
?they treat married men very well
Yasser Malik
Very clean location and great service. The owners are very friendly and ensure quality and fresh ingredients. Anytime I'm in the area I visit when I'm feeling something healthy. Great location.
I have visited this Subway in the last two weeks maybe three times. My last visit was this past Thursday the 12th around 6-6:30 and I think it will be my last. I looked at some other reviews and one of them stood out as the description of the lady who took their order was the same who took mine she was rude, condescending and would give me an attitude through out the order it seemed she was doing me a favor. I ordered a Italian BMT footlong which is $10.39 with tax, I have noticed that when you ask for lets say onions it seems they are counting the pieces they put on the sub. I wasn't going to order anything else but I saw someone else ordering a meatball marinara sub so I decided to order a 6" I hadn't had one in such a long time and when I asked her to add this to my order she got bothered and asked me why didn't I tell her before. I had a friend on the phone that even asked me what was that ladies problem because everything that came out of her mouth was with an attitude. When I went to pay I opened the app to scan the barcode, I guess I had the phone to close to the scanner before she finished putting in the items in the system and it scanned it by mistake she got mad, to be honest I wanted to give her a piece of my mind, not take the food and leave but I didn't, I paid and left. The meatball sub was bad, I asked for the sub to be toasted, it didn't feel like it was and the bread was uncomfortable to chew I couldn't finish it with the bread, the meatballs didn't really have any taste to it other than the marinara sauce. To be honest I didn't finish the whole sub. I will never again come to this subway.
Atmosphere: 1
Food: 1
Service: 1
Yuselys Sanz
I hope the parents of the students of Hialeah Gardens High School do not buy at this Subway today the employee took them out of the premises with threats to call the police because outside there was a storm of water falling with thunder and they had nowhere to go when many had already bought locally, on a sunny day it wouldn't have mattered but today that employee forgot that those minors fill her pocket.
Angel Bertot
Very clean and pleasant
Atmosphere: 5
Food: 5
Service: 5
Luisa M.
Horrible service!! I have been to this subway twice in the same month and have had a horrible experience each time. The lady started off with horrible attitude and was speaking on the phone while taking our order and then gave us attitude when she couldn't hear us and in that exact day while the subs were toasting she went to the back and came out wearing the same gloves and still munching on the food. Now today before the subs were even done toasting she already started charging us as if she was in a hurry, but we were the only people in the restaurant with nobody behind us to order. Her attitude was horrible and as a waitress that deals with customers service I am livid at how her disgusting attitude that took my appetite away.
Gadiel Alejandro Dimas
Made an order to pick up and 30 minutes after it was supposed to be ready it was not. Not only that but the cashier had a complete wrong attitude. Did not make an effort to hurry up. Won’t be using this service at this location again.
Inappropriate attitude on the part of a worker, who I couldn't name because he doesn't have his name on his uniform, but in short, very bad interaction between a customer and an employee.
Atmosphere: 1
Food: 1
Service: 1
I just ordered a footlong through DoorDash and only a 6 inch arrived. This is not the first time this happens. Also if you go order an hour before they close you will get a dirty look for sure and half of the veggies and meats will already be stocked away.
Atmosphere: 1
Food: 1
Service: 1
Never pick up the phone . I call 7 times to place an order and never answer.!!! Very bad
Atmosphere: 3
Food: 3
Service: 1
Awfull service, don’t follow coupons policy and cheap mentality awfull experience and waste of resources
Their were 2 ladies the red hair one as someone mentioned earlier is absolutely obnoxious I asked for a churro and a cookie ft long and she cooked them both together I asked her if the was thw correct way fully knowing its not as I work at a subway her response was rude and nasty thats how we do it here so i said ok but i dont want it cook together please she completely ignored me dud it her way then proceeded to close it up with a sticker soI paid and left when I tey to eat them they were raw of COURSE so I go back and ask for a refund as I was done dealing with her AGAIN she ignored me and she tried to put the same cookie back in the oven I had to get loud and ask the other lady to return me my money to which the red hair one response it's not a big deal calm down NO it is a HUGE DEAL when I asked for it to be done properly the first time and you wiped your atse with me and then have to come back because you Choose to do it your way with complete disregard for the customer Subway has codes and regulations for a reason if your not going to follow them find a different job
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Cookies
Excellent treatment, quality and exquisite flavor in the offers, I love Subway
We arrived asking if there was a special of the day, the Venezuelan lady answered that there had not been one since July which is totally acceptable but what is not acceptable is the following: we asked her what we could replace it with or could she help us and she only answered us very bad face and very bad attitude "look at the menu" we automatically left after we really wanted to eat Subway and Well, I personally work in a restaurant and if I say that to a customer of my restaurant my Manager realizes it votes me we are not saying so that they throw it away but so that they take it into consideration for the next clients, thank you very much.
Atmosphere: 1
Food: 1
Service: 1
That lady with the red hair that acts like she owns the place has the worst customer service and definitely should not work where she has to interact and take orders. Seems like every ingredient I wanted to add bothers her. Not sure what her problem is. Every time I go to get a sub the portions get smaller the tuna sub started with a scooper now it’s up to a regular spork counting the scoop. Just a lot going unacceptable behavior going on with this location.
Atmosphere: 4
Food: 2
Service: 1
?they treat married men very well
Very clean location and great service. The owners are very friendly and ensure quality and fresh ingredients. Anytime I'm in the area I visit when I'm feeling something healthy. Great location.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I have visited this Subway in the last two weeks maybe three times. My last visit was this past Thursday the 12th around 6-6:30 and I think it will be my last. I looked at some other reviews and one of them stood out as the description of the lady who took their order was the same who took mine she was rude, condescending and would give me an attitude through out the order it seemed she was doing me a favor. I ordered a Italian BMT footlong which is $10.39 with tax, I have noticed that when you ask for lets say onions it seems they are counting the pieces they put on the sub. I wasn't going to order anything else but I saw someone else ordering a meatball marinara sub so I decided to order a 6" I hadn't had one in such a long time and when I asked her to add this to my order she got bothered and asked me why didn't I tell her before. I had a friend on the phone that even asked me what was that ladies problem because everything that came out of her mouth was with an attitude. When I went to pay I opened the app to scan the barcode, I guess I had the phone to close to the scanner before she finished putting in the items in the system and it scanned it by mistake she got mad, to be honest I wanted to give her a piece of my mind, not take the food and leave but I didn't, I paid and left. The meatball sub was bad, I asked for the sub to be toasted, it didn't feel like it was and the bread was uncomfortable to chew I couldn't finish it with the bread, the meatballs didn't really have any taste to it other than the marinara sauce. To be honest I didn't finish the whole sub. I will never again come to this subway.
Atmosphere: 1
Food: 1
Service: 1
I hope the parents of the students of Hialeah Gardens High School do not buy at this Subway today the employee took them out of the premises with threats to call the police because outside there was a storm of water falling with thunder and they had nowhere to go when many had already bought locally, on a sunny day it wouldn't have mattered but today that employee forgot that those minors fill her pocket.
Very clean and pleasant
Atmosphere: 5
Food: 5
Service: 5
Horrible service!! I have been to this subway twice in the same month and have had a horrible experience each time. The lady started off with horrible attitude and was speaking on the phone while taking our order and then gave us attitude when she couldn't hear us and in that exact day while the subs were toasting she went to the back and came out wearing the same gloves and still munching on the food. Now today before the subs were even done toasting she already started charging us as if she was in a hurry, but we were the only people in the restaurant with nobody behind us to order. Her attitude was horrible and as a waitress that deals with customers service I am livid at how her disgusting attitude that took my appetite away.
Made an order to pick up and 30 minutes after it was supposed to be ready it was not. Not only that but the cashier had a complete wrong attitude. Did not make an effort to hurry up. Won’t be using this service at this location again.