Bad customer service, did not want to make a batch of cinnamon bites they ran out of at 3:00 p.m.. just lazy.
Jhoseph Miranda
Bad customer service. I went there to use a discount and they made me wait to pay with the coupon from the app until the food was ready and the coupon expired. Usually workers can put the discount there for courtesy, but they didn't even gave us the option and just were so unsympathetic and petty because they refused to charge me before the food was done. In the end I didn't even get to use the discount and left. Please train the employees better and tell them not to make phone calls during work.
angie marrero
My son and I live pretzels but this place has the worse costumer service ever. Today Sunday 3 lady's speaking instead to attend me on the line. I told one of them please take my order and se look me whit a despotic face and go to the register and ask to another lady the order. I don't understand that
Dayanne Reinoso Mora
Very bad customer service, there is a young girl who treats everyone very badly with her cynical face
marc magny
I loved the mini pretzel dogs ... but now they are making them with cheap filler hot dogs :( .. I wonder is it only this one in hialeah ..
Jah-Dai Jones
Customer service is horrible. Have attitudes like they don’t want to be at work. May 27th, 2023 11:50 am. For both ladies who was on shift!
DJ Nezty _
The food is amazing but the customer service is horrible they always have attitude and they dont wan to work I don’t recommend anyone to go there
J Andrade
It's a great place for a quick bite. A pretzel or kolache, your choice. The taste is really good and they're freshly prepared. Friendly customer service and easy to place your order.
Jessica Rodriguez
The girl working in the front taking orders has a nasty attitude and really bad customer service.
Bad customer service, did not want to make a batch of cinnamon bites they ran out of at 3:00 p.m.. just lazy.
Bad customer service. I went there to use a discount and they made me wait to pay with the coupon from the app until the food was ready and the coupon expired. Usually workers can put the discount there for courtesy, but they didn't even gave us the option and just were so unsympathetic and petty because they refused to charge me before the food was done. In the end I didn't even get to use the discount and left. Please train the employees better and tell them not to make phone calls during work.
My son and I live pretzels but this place has the worse costumer service ever. Today Sunday 3 lady's speaking instead to attend me on the line. I told one of them please take my order and se look me whit a despotic face and go to the register and ask to another lady the order. I don't understand that
Very bad customer service, there is a young girl who treats everyone very badly with her cynical face
I loved the mini pretzel dogs ... but now they are making them with cheap filler hot dogs :( .. I wonder is it only this one in hialeah ..
Customer service is horrible. Have attitudes like they don’t want to be at work. May 27th, 2023 11:50 am. For both ladies who was on shift!
The food is amazing but the customer service is horrible they always have attitude and they dont wan to work I don’t recommend anyone to go there
It's a great place for a quick bite. A pretzel or kolache, your choice. The taste is really good and they're freshly prepared. Friendly customer service and easy to place your order.
The girl working in the front taking orders has a nasty attitude and really bad customer service.
Best Pretzel in the world, amazing Service!!
Restaurantji Recommends
The staff was all smiles
They dint take the T-Mobile Tuesday promo bad business I was going buy more but I can't reward someone who waisted my time driving to.
Good food but that one older lady is mean and doesnt have any communication skills! Felt like i was begging to waste $ here.
Good food but that one older lady is mean and doesnt have any communication skills! Felt like i was begging to waste $ here.