Horrible every time. They either leave out half your order, or they make you park and wait 15+ minutes only to come outside confused asking what you ordered. 10 minutes later, they come out with half your order. And do they give you anything to try to make up for it? Nope. Then after all of that, you would think your food would be extra fresh and hot, but it is room temperature, probably because it sat on the counter most of the time you were parked waiting while they chit chatted instead of do their job. No, I do not recommend this location. Go to the one on W 49th St (NW 103rd).
Atmosphere: 1
Food: 3
Service: 1
Silvia Royo
Great customer service.
Atmosphere: 5
Food: 5
Service: 5
starky carrillo
Friendly staff
Atmosphere: 4
Food: 4
Service: 4
George Hernandez
Went to the diver-throungh,real quick,great service,food!
Atmosphere: 4
Food: 4
Service: 4
Alejandro Hernandez
As far as I can remember, I have never dealt with a manager who has been so disrespectful. I do not know his name but he is a Spanish late 30's to early 40 year old man with glasses that have a black frame. That day it was raining and I asked the manager if he would open the side door because there is no roof on the front entrance. After a few minutes of no response, I looked at him directly in the eyes and asked him if he had a response. He simply shrugged his shoulders and went about his business. After a few moments, he decided to tell me that he is not the owner of the building and only a manager. I have no idea how someone with such a disrespectful demeanor became a manager. I highly recommend everyone to not dine in this place during that individuals shift.
Madai Leal
Needs to clean the dinning area
Atmosphere: 3
Food: 2
Service: 3
Max ceballos
Excellent place to go for cheap, good food. I would definitely return.
Atmosphere: 5
Food: 5
Service: 5
Maria Esteban
Went by the drive thru order just and Ice tea. The girl that took the order very nice and professional. But like too pay with the exact change. I am a 75 year old lady that need it a drink. The manager came to the window and told me I was taking too long to please move because they were on a timer. My change and wallet went flying inside the car. That it is not customer service. Never again will visit that place.
Atmosphere: 1
Food: 3
Service: 3
Louis Beach
Occasionally their soda machine is not working it’s a pain to get someone’s attention for a refill
Atmosphere: 4
Food: 4
Service: 4
Jorge Casanas
Was not the best experience. Order was incorrect after repeating it three times. Well done, fries were great.
I want the administrator of that establishment to know the lack of respect that a worker there has in his unit. Today, Friday, I went through Drive Thru and a woman wrapped in meat among the short brunette who is working the shift today, I went at around 2:08 pm. Friday, January 10, 2025, he spoke to me with tremendous bad treatment, he did not have gloves, with tremendous rudeness and rudeness, he told me to leave me with a tremendous bad attitude and I told him to change the tone of how he is speaking to me, I am a client and That is no way to treat the client because she continued with his very bad and rude attitude because I told me, you don't treat me like that, you are really disrespectful, I am outraged because one pays for a service but to be pleased, but really, that unit the owners have to take measures because they are customers are leaving because of that bad attitude What bad customer service
Atmosphere: 1
Food: 5
Miguel Garoz García
Good food, they take a long time, they need to improve,
Atmosphere: 5
Food: 5
Service: 1
Jim Elliott
Busy place, clean, friendly staff and fast service
Atmosphere: 5
Food: 5
Service: 5
Iliana Hambleton
Went via drive thru. Staff was good in taking order. Food was good, not like 30 yrs ago. But, Whopper Jrs. were built decent ( not too sloppy) and ingredients were in good shape/fresh. Beats other competitors near by.
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: French Fries, Whopper Jr
Kassandra Guerrero
Manager has a horrible attitude with customers no customer service give me the wrong order and didn’t want to switch it. Was screaming at my face really upset super disrespectful as a frequent customer.
Horrible every time. They either leave out half your order, or they make you park and wait 15+ minutes only to come outside confused asking what you ordered. 10 minutes later, they come out with half your order. And do they give you anything to try to make up for it? Nope. Then after all of that, you would think your food would be extra fresh and hot, but it is room temperature, probably because it sat on the counter most of the time you were parked waiting while they chit chatted instead of do their job. No, I do not recommend this location. Go to the one on W 49th St (NW 103rd).
Atmosphere: 1
Food: 3
Service: 1
Great customer service.
Atmosphere: 5
Food: 5
Service: 5
Friendly staff
Atmosphere: 4
Food: 4
Service: 4
Went to the diver-throungh,real quick,great service,food!
Atmosphere: 4
Food: 4
Service: 4
As far as I can remember, I have never dealt with a manager who has been so disrespectful. I do not know his name but he is a Spanish late 30's to early 40 year old man with glasses that have a black frame. That day it was raining and I asked the manager if he would open the side door because there is no roof on the front entrance. After a few minutes of no response, I looked at him directly in the eyes and asked him if he had a response. He simply shrugged his shoulders and went about his business. After a few moments, he decided to tell me that he is not the owner of the building and only a manager. I have no idea how someone with such a disrespectful demeanor became a manager. I highly recommend everyone to not dine in this place during that individuals shift.
Needs to clean the dinning area
Atmosphere: 3
Food: 2
Service: 3
Excellent place to go for cheap, good food. I would definitely return.
Atmosphere: 5
Food: 5
Service: 5
Went by the drive thru order just and Ice tea. The girl that took the order very nice and professional. But like too pay with the exact change. I am a 75 year old lady that need it a drink. The manager came to the window and told me I was taking too long to please move because they were on a timer. My change and wallet went flying inside the car. That it is not customer service. Never again will visit that place.
Atmosphere: 1
Food: 3
Service: 3
Occasionally their soda machine is not working it’s a pain to get someone’s attention for a refill
Atmosphere: 4
Food: 4
Service: 4
Was not the best experience. Order was incorrect after repeating it three times. Well done, fries were great.
Atmosphere: 3
Food: 3
Service: 3
Restaurantji Recommends
I want the administrator of that establishment to know the lack of respect that a worker there has in his unit. Today, Friday, I went through Drive Thru and a woman wrapped in meat among the short brunette who is working the shift today, I went at around 2:08 pm. Friday, January 10, 2025, he spoke to me with tremendous bad treatment, he did not have gloves, with tremendous rudeness and rudeness, he told me to leave me with a tremendous bad attitude and I told him to change the tone of how he is speaking to me, I am a client and That is no way to treat the client because she continued with
his very bad and rude attitude because I told me, you don't treat me like that, you are really disrespectful, I am outraged because one pays for a service but to be pleased, but really, that unit the owners have to take measures because they are customers are leaving because of that bad attitude
What bad customer service
Atmosphere: 1
Food: 5
Good food, they take a long time, they need to improve,
Atmosphere: 5
Food: 5
Service: 1
Busy place, clean, friendly staff and fast service
Atmosphere: 5
Food: 5
Service: 5
Went via drive thru. Staff was good in taking order. Food was good, not like 30 yrs ago. But, Whopper Jrs. were built decent ( not too sloppy) and ingredients were in good shape/fresh. Beats other competitors near by.
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: French Fries, Whopper Jr
Manager has a horrible attitude with customers no customer service give me the wrong order and didn’t want to switch it. Was screaming at my face really upset super disrespectful as a frequent customer.
Atmosphere: 1
Food: 1
Service: 1
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