Burger King

2210 W 68th St, Hialeah
(305) 821-0404

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The worst part of my experience is the incredibly long wait times—up to 45 minutes—for food after placing a mobile order. The only way to receive your food is by driving through the regular drive-thru; absolutely DO NOT use the designated mobile order lane. This was an issue for me today, as I knew how incredibly long they take to bring your food when you’re in the mobile order lane, so I went through the drive-thru instead. Once I passed through, I was told to park on the side because my food wasn’t ready. After waiting 15 minutes, I had to honk several times to get their attention, and it seemed like my order was forgotten. This isn’t the first time I’ve experienced long delays, with one instance taking 45 minutes, which is absolutely unacceptable. To make matters worse, my burger was undercooked, and there were two large slices of completely unripe tomatoes. Please improve your service.

Food: 2

Service: 2

Miguel Lievano

It will always be a quick solution to a moment of craving 👍

Atmosphere: 3

Food: 3

Service: 4

Anthony Caicedo

The renovation of the place is spectacular apart from the first class service I recommend it

Atmosphere: 5

Food: 5

Service: 5

Gabriel Perez Ladino

Delicious, the burger well cooked and hot. I loved it.

Atmosphere: 5

Food: 5

Service: 4

Michael Nichols

It’s fast food so yuck. It’s good in a pinch

Atmosphere: 2

Food: 2

Service: 2

Recommended dishes: Onion Rings

Claudia Ruiz

HORRIBLE, I spent about $16 on a burger and some onion rings and at the end I was left without eating.
I ordered online, the burger meat looks like it was cooked for 3 days straight, burnt, burnt, burnt, a little more and it was charcoal and the supposed onions, I don't know what they were because I ate 2 or 3 and they didn't even taste like onions, not even flour, they didn't taste like anything, I don't know what they were. DO NOT BUY HERE, DO NOT WASTE YOUR TIME AND MONEY.
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HORRIBLE, I spent about $16 on a burger and some onion rings and ended up not eating.
I ordered online, the burger meat looks like they cooked it for 3 days in a row, burnt, burnt, burnt, a little more and it was charcoal and the supposed onions, I don't know what they were because I ate 2 or 3 and no They didn't taste like onions, not even flour, they didn't taste like anything, I don't know what they were.
It's a shame that the Burger King that was in Okeechobee closed it because they did cook things there as they should be.
I see that in the not too distant future this Burger King will suffer the same fate and will have to close due to the garbage food they are selling.
DO NOT BUY HERE, DON'T WASTE YOUR TIME AND MONEY.

Food: 1

Service: 1

Jose Pirela

Excellent service from the car and very fast.

Atmosphere: 5

Food: 5

Service: 5

adelaida andrade

I can't believe that an automated machine took my order correctly, and the human person doing my sandwich messed it up.and to top off they phone is on busy tone so you can't call to let them know they messed up I recommend that you look at your order before moving from the drive thru by the time I realized I was already on the expressway not going back they dropped the ball simple order can't even manage that

Atmosphere: 1

Food: 1

Service: 1

Oscar mendoza

My favorite menu the wopper Jr without cheese

Atmosphere: 5

Food: 5

Service: 5

RG CARLOS

Excellent

Atmosphere: 5

Food: 5

Service: 5

Derrick Snow

Food was good and hot. Had to drop to 4 stars because they tried to give me the wrong order.... But I always check my bag..

Atmosphere: 5

Food: 5

Service: 3

J C

I know this is just Fast Foods, but the service in this BK is amazing, every staff member does go out of their way to do it right. I eat here from time to time at all hours and every time the food has been on point, hot, fries are fresh, just the right amount of salt. Again, I know it is Fast Foods, but especially because, it is more so that at least it is made right. If anyone wants to eat Fast Foods, you should try this location.

Atmosphere: 5

Food: 5

Service: 5

wcastillo salomon2928

Everything excellent!!

Atmosphere: 5

Food: 5

Service: 5

Jose Cortez

Good as usual

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Original Chicken Sandwich, Flame Grilled Beef, Bacon Egg & Cheese Croissan'Wich Hasbrowns Fully Loaded Biscuit

Anais Andrade

Today, September 12 at 2:18, I placed an order for delivery in my hunting, the delivery never arrived, I approached the restaurant where I placed the order in bulk and the manager in charge told me that I had to resolve it with the Doordash company, I called Doordash and they told me They said that since the order was made from the restaurant's application, that was what they should help me with, in short, neither of them helped me or refunded my money, so terrible attitude from the manager, bad treatment and little respect, it was a lack of respect for himself.
I give zero stars, it doesn't work, terrible customer service

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