“The two ladies who work in the afternoon, mainly the old one, have a very bad attitude. From the moment you walk in and simply look at the menu, they are already treating you badly, as if it bothers you. It's a shame because this ruins the experience of the place.
Atmosphere: 1
Food: 5
Service: 1
Empress
The staff here is very rude. The two ladies working the night shift today gave my fiancé and I attitude for simply standing in the corner looking at the menu sign and deciding amongst ourselves what we want to order. Mind you, we were the only customers in the establishment. We've only been here one time before so we were unfamiliar with the menu. The ladies were passive aggressive when you ask them a question. When we walked up to order the lady with the black hair's first words to us were "what do you want to eat." How unprofessional and RUDE! The service at this place is horrible, unwelcoming, and so disappointing.
The blond lady was eating behind the service counter with her bare hands in front of us, and the lady with the black hair was not wearing gloves when preparing food. She also had her cell phone on the counter top where food is prepared. Phones contain so much bacteria. This place is disgusting. They should train their employees on how to properly handle food in a sanitary way.
Despite them treating us so poorly I still gave them a tip because I was raised to be a good person and to always tip service workers. It's a shame they didn't treat us with the same level of respect.
Food was just okay, nothing great, we were just looking for a quick bite.
No wonder why this place is always empty. Don't come here.
Atmosphere: 1
Food: 3
Service: 1
Miriam Ordoñez
I went in on a Thursday to order a quesadilla with chips and queso. The food was nothing amazing, you could get a better quesadilla anywhere else. What was bad about this establishment was that I left my purse there and when I realized it was gone and came back my purse was gone. Stolen. They said only the manager had access to the cameras. I waited until Monday because according to the two workers, that’s when the manager is in. Only for her to tell me the 15 cameras they have installed all over the restaurant don’t work. I don’t know how it’s possible for a restaurant to have so much cameras and provide a sense of false security, when the reality is none of them work and crimes go unpunished. I don’t like the way it was handled and they need to fix their cameras. This is not a safe establishment!
Atmosphere: 1
Food: 2
Service: 1
Eddie Maruri
Good service and good food. Inside feels very humid!
Atmosphere: 2
Food: 5
Service: 5
M Rodriguez
The employees working today 12-27-2024 at night are super rude. Especially the blonde lady. They need to fix their attitude and customer service
Atmosphere: 1
Food: 3
Service: 1
Olivia Maras
I had a VERY disappointing experience here due to the poor attitude of the woman making our tacos. She was completely unfriendly from the start—she didn’t smile, barely acknowledged me and my friend, and seemed like she didn’t want to be there.
my food came out stone cold. When I asked if my food could be heated up, she made a big deal out of it, arguing with me, saying she didn’t want to do it, even though it’s such a simple request. Her attitude made me feel like I was inconveniencing her for no reason. To make things worse, heating up the food somehow took longer than it did to make it in the first place!
The lack of basic friendliness and efficiency completely ruined the experience for me. A little bit of effort and hospitality would have gone a long way. there are plenty of tacos spots in the area. do yourself a favor and go to literally any other one.
Atmosphere: 1
Food: 1
Service: 1
jackie gallart
I didn't even deserve a star very rude people the blonde spanish lady has an attitude bc I told her that the reg brisk ice tea has black flakes inside when I showed her she said that was normal I explain my whole life I have drank this type of ice tea n no that was not normal I dont know how long she has been here seeing this reg bottled ice tea is not supposed to have things in it. It must have been that box was bad but no she just with a bad attitude kept on trying to explain that was normal not even n im sorry or anything else.
Carlos S
It’s a shame I really didn’t enjoy this place too much. It’s like a wannabe Chipotle. Chipotles definitely better. I just got brown rice beans & ground beef, but no ingredients due to the fact there was cheese on almost all of them & im allergic. Don’t think I like this place or will return. Chipotle is way better & cheaper.
C S
It’s a shame I really didn’t enjoy this place too much. It’s like a wannabe Chipotle. Chipotles definitely better. I just got brown rice beans & ground beef, but no ingredients due to the fact there was cheese on almost all of them & im allergic. Don’t think I like this place or will return. Chipotle is way better & cheaper.
NAME CHANGE-- Xochimex Cantina Grill, Cantina Grill, Cantina Fresh Mex Grill. 2 in on a Monday at 5PM. First time here. VERY small place in a long strip of stores. Parking could be a problem. VERY limited seating. Metal chairs at tables. Must do a lot of takeout. No printed menu. Offerings listed overhead. They really need one with pictures. Kind of cafeteria style ordering. Ladies behind a counter with an assortment of ingredients take your order and make it. ORDERED: Steak Burrito (includes chips). $11.99 $1.59 xtra for Guacamole. Good but not great. Fountain drink $1.99 Served on a tray wrapped in alum. foil in a metal pan covered with paper. Only plastic knife and fork. It would be easier to eat on a regular plate not wrapped in foil.
Steak Nachos with whatever you want on them. $11.99 $1.59 xtra. for Guacamole. Good. Fountain drink $1.99 Presented in a takeout box.
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Steak Nachos
carolina Yanes
Very good food but they don't answer the phone and that is bad service. I placed an order through DoorDash and I was trying to call to have the beans removed because it was mandatory to order beans and I called and they didn't answer ?
Atmosphere: 1
Food: 5
Service: 1
simon rausseo
This place is very good...but exceptionally better with Gladys who guides you in the traditions of authentic and fresh Mexican food. Be sure to attend and ask about their beautiful employee and her excellent friendliness.
Atmosphere: 5
Food: 5
Service: 5
Yusleyvi Pelaez
They gave me a quesadilla with black hair and I had to vote for it when I got home. Use protection to cover your
They treat you super badly
Atmosphere: 3
Food: 4
Service: 1
“The two ladies who work in the afternoon, mainly the old one, have a very bad attitude. From the moment you walk in and simply look at the menu, they are already treating you badly, as if it bothers you. It's a shame because this ruins the experience of the place.
Atmosphere: 1
Food: 5
Service: 1
The staff here is very rude. The two ladies working the night shift today gave my fiancé and I attitude for simply standing in the corner looking at the menu sign and deciding amongst ourselves what we want to order. Mind you, we were the only customers in the establishment. We've only been here one time before so we were unfamiliar with the menu. The ladies were passive aggressive when you ask them a question. When we walked up to order the lady with the black hair's first words to us were "what do you want to eat." How unprofessional and RUDE! The service at this place is horrible, unwelcoming, and so disappointing.
The blond lady was eating behind the service counter with her bare hands in front of us, and the lady with the black hair was not wearing gloves when preparing food. She also had her cell phone on the counter top where food is prepared. Phones contain so much bacteria. This place is disgusting. They should train their employees on how to properly handle food in a sanitary way.
Despite them treating us so poorly I still gave them a tip because I was raised to be a good person and to always tip service workers. It's a shame they didn't treat us with the same level of respect.
Food was just okay, nothing great, we were just looking for a quick bite.
No wonder why this place is always empty. Don't come here.
Atmosphere: 1
Food: 3
Service: 1
I went in on a Thursday to order a quesadilla with chips and queso. The food was nothing amazing, you could get a better quesadilla anywhere else. What was bad about this establishment was that I left my purse there and when I realized it was gone and came back my purse was gone. Stolen. They said only the manager had access to the cameras. I waited until Monday because according to the two workers, that’s when the manager is in. Only for her to tell me the 15 cameras they have installed all over the restaurant don’t work. I don’t know how it’s possible for a restaurant to have so much cameras and provide a sense of false security, when the reality is none of them work and crimes go unpunished. I don’t like the way it was handled and they need to fix their cameras. This is not a safe establishment!
Atmosphere: 1
Food: 2
Service: 1
Good service and good food. Inside feels very humid!
Atmosphere: 2
Food: 5
Service: 5
The employees working today 12-27-2024 at night are super rude. Especially the blonde lady. They need to fix their attitude and customer service
Atmosphere: 1
Food: 3
Service: 1
I had a VERY disappointing experience here due to the poor attitude of the woman making our tacos. She was completely unfriendly from the start—she didn’t smile, barely acknowledged me and my friend, and seemed like she didn’t want to be there.
my food came out stone cold. When I asked if my food could be heated up, she made a big deal out of it, arguing with me, saying she didn’t want to do it, even though it’s such a simple request. Her attitude made me feel like I was inconveniencing her for no reason. To make things worse, heating up the food somehow took longer than it did to make it in the first place!
The lack of basic friendliness and efficiency completely ruined the experience for me. A little bit of effort and hospitality would have gone a long way. there are plenty of tacos spots in the area. do yourself a favor and go to literally any other one.
Atmosphere: 1
Food: 1
Service: 1
I didn't even deserve a star very rude people the blonde spanish lady has an attitude bc I told her that the reg brisk ice tea has black flakes inside when I showed her she said that was normal I explain my whole life I have drank this type of ice tea n no that was not normal I dont know how long she has been here seeing this reg bottled ice tea is not supposed to have things in it. It must have been that box was bad but no she just with a bad attitude kept on trying to explain that was normal not even n im sorry or anything else.
It’s a shame I really didn’t enjoy this place too much. It’s like a wannabe Chipotle. Chipotles definitely better. I just got brown rice beans & ground beef, but no ingredients due to the fact there was cheese on almost all of them & im allergic. Don’t think I like this place or will return. Chipotle is way better & cheaper.
It’s a shame I really didn’t enjoy this place too much. It’s like a wannabe Chipotle. Chipotles definitely better. I just got brown rice beans & ground beef, but no ingredients due to the fact there was cheese on almost all of them & im allergic. Don’t think I like this place or will return. Chipotle is way better & cheaper.
Restaurantji Recommends
Great food!!!
Atmosphere: 5
Food: 5
Service: 5
NAME CHANGE--
Xochimex Cantina Grill,
Cantina Grill,
Cantina Fresh Mex Grill.
2 in on a Monday at 5PM.
First time here.
VERY small place in a long strip of stores.
Parking could be a problem.
VERY limited seating. Metal chairs at tables.
Must do a lot of takeout.
No printed menu. Offerings listed overhead.
They really need one with pictures.
Kind of cafeteria style ordering.
Ladies behind a counter with an assortment
of ingredients take your order and make it.
ORDERED:
Steak Burrito (includes chips). $11.99
$1.59 xtra for Guacamole. Good but not great.
Fountain drink $1.99
Served on a tray wrapped in alum. foil
in a metal pan covered with paper.
Only plastic knife and fork.
It would be easier to eat on a regular plate
not wrapped in foil.
Steak Nachos with whatever you want on them. $11.99
$1.59 xtra. for Guacamole. Good.
Fountain drink $1.99
Presented in a takeout box.
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Steak Nachos
Very good food but they don't answer the phone and that is bad service. I placed an order through DoorDash and I was trying to call to have the beans removed because it was mandatory to order beans and I called and they didn't answer ?
Atmosphere: 1
Food: 5
Service: 1
This place is very good...but exceptionally better with Gladys who guides you in the traditions of authentic and fresh Mexican food. Be sure to attend and ask about their beautiful employee and her excellent friendliness.
Atmosphere: 5
Food: 5
Service: 5
They gave me a quesadilla with black hair and I had to vote for it when I got home. Use protection to cover your
Atmosphere: 1
Food: 1
Service: 1
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