the Cuban guy that’s there in the early morning (4AM) is the best. He always has my pickup orders that i order on my way to work ready extremely fast and always has them ready by the time i get there. The other 2 ladies on the other hand that are there on the days that Cuban guy is not are not great. they most of the time don’t have my order ready by the time i get to the store and i usually always order 10-15 minutes before arriving. I always end up having to wait when the two lady’s are there compared to the Cuban guy.
Johnny C.
The ladies bathroom was so dirty they had to close it!!!!! Terrible experience!!!!! My friend had to use the men’s restroom because they would not clean it.
Atmosphere: 2
Food: 1
Service: 1
Ashley Pons
Rude remembered why I don’t come here anymore. The lady taking orders definitely hates her job and should probably start looking for a new one.
Back here after two months still sucks. Donuts stail, food half empty. People still hate their job
Atmosphere: 1
Food: 1
Service: 1
M
When I first walked in, the place seemed great! Customers were laughing, chatting with staff, and the vibe felt really welcoming. Loved that. But the energy shifted pretty quickly once my sister and I got to the counter.
I ordered a dozen donuts, then asked for two medium coffees. When I mentioned the coffees, the person at the counter hit me with a very firm “that’s it.” Naturally, I asked if that meant there was no coffee, because that’s how it came across. Turns out there was coffee, just a miscommunication, but the tone made the interaction feel unnecessarily cold.
The coffee was made in record speed (blink and it was done), which would be great if it didn’t also taste rushed. Then when I paid with a $20 and a $10 for my $22 order, both bills were checked like I had just printed them in the back. I get being cautious, but considering the way the whole exchange played out, it came off more unwelcoming than professional.
The shop clearly has good energy, just wish I got to experience more of the warmth I saw everyone else enjoying.
Atmosphere: 3
Food: 1
Service: 1
Private Private
Just paid $3.99 for a small coffee with milk, it was the coldest coffee and the whitest coffee I've ever received in my life! It was like drinking diluted cold milk. $ 1.79 each for 2 Boston creme donuts that were thrown into the bag, and not properly wrapped; chocolate stuck to the paper bag! Donuts super small, about 3 inches in diameter. On the coffee, went back and had it reheated; still cold coffee! Fyi: find another Donut shop your better off !
Atmosphere: 1
Food: 1
Service: 1
Leslie
I’ve been coming to the Dunkin’ on Hialeah Drive for a while now, and it never disappoints. The staff is always friendly, fast, and professional — they greet you with a smile and get your order just right every time. The store is clean and well-organized, even during the busy morning rush.
Whether I’m grabbing a hot coffee or a iced Matcha, everything is fresh and consistently good. I also love their breakfast sandwiches — always warm, tasty, and made quickly.
This location has definitely become part of my daily routine. Big shoutout to the team here for always keeping things running smoothly!
Atmosphere: 5
Food: 5
Service: 5
Lexie Rivera
Fast, good food and drinks
Atmosphere: 5
Food: 5
Service: 5
Albert Fernandez
Nice service
Hawk Intelligence
Just there to eat food. NO ONE SPOKE ENGLISH AT ALL. Then when I try to leave, some idiot parked behind me illegally. Went inside and literally asked ALL the people who's car it was. No one spoke english at all. Had to wait 25-30 mins until I finally went back inside to ask. He was sitting there the entire time and didn't speak english.
Visited this store for a quick cold brew. We had placed the order through mobile app so did not have to communicate with the staff, it was more of pick and go. The location seemed ok, and there was parking.
Parking: Parking available in front of the store
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Donuts
Hugh W
Needed some caffeine, and this location was a 5 minute drive from my hotel. Excellent customer services, friendly staff.
Atmosphere: 3
Food: 4
Service: 5
Pablo Antonio
Brother , gotta wait almost 30 mins just to order Stop being broke and get an automatic system if you cant higher more staff
Come here if you want to waste time
Jahaira Serquen
Great staff
Atmosphere: 4
Food: 4
Service: 4
Jennifer Morales Romero
I placed an order through Uber Eats 10 minutes ago and I didn't receive what it was, on top of that the chocolate donuts look like turds in
My favorite go to for breakfast
Atmosphere: 5
Food: 5
Service: 5
the Cuban guy that’s there in the early morning (4AM) is the best. He always has my pickup orders that i order on my way to work ready extremely fast and always has them ready by the time i get there. The other 2 ladies on the other hand that are there on the days that Cuban guy is not are not great. they most of the time don’t have my order ready by the time i get to the store and i usually always order 10-15 minutes before arriving. I always end up having to wait when the two lady’s are there compared to the Cuban guy.
The ladies bathroom was so dirty they had to close it!!!!! Terrible experience!!!!! My friend had to use the men’s restroom because they would not clean it.
Atmosphere: 2
Food: 1
Service: 1
Rude remembered why I don’t come here anymore. The lady taking orders definitely hates her job and should probably start looking for a new one.
Back here after two months still sucks. Donuts stail, food half empty. People still hate their job
Atmosphere: 1
Food: 1
Service: 1
When I first walked in, the place seemed great! Customers were laughing, chatting with staff, and the vibe felt really welcoming. Loved that. But the energy shifted pretty quickly once my sister and I got to the counter.
I ordered a dozen donuts, then asked for two medium coffees. When I mentioned the coffees, the person at the counter hit me with a very firm “that’s it.” Naturally, I asked if that meant there was no coffee, because that’s how it came across. Turns out there was coffee, just a miscommunication, but the tone made the interaction feel unnecessarily cold.
The coffee was made in record speed (blink and it was done), which would be great if it didn’t also taste rushed. Then when I paid with a $20 and a $10 for my $22 order, both bills were checked like I had just printed them in the back. I get being cautious, but considering the way the whole exchange played out, it came off more unwelcoming than professional.
The shop clearly has good energy, just wish I got to experience more of the warmth I saw everyone else enjoying.
Atmosphere: 3
Food: 1
Service: 1
Just paid $3.99 for a small coffee with milk, it was the coldest coffee and the whitest coffee I've ever received in my life! It was like drinking diluted cold milk. $ 1.79 each for 2 Boston creme donuts that were thrown into the bag, and not properly wrapped; chocolate stuck to the paper bag! Donuts super small, about 3 inches in diameter. On the coffee, went back and had it reheated; still cold coffee! Fyi: find another Donut shop your better off !
Atmosphere: 1
Food: 1
Service: 1
I’ve been coming to the Dunkin’ on Hialeah Drive for a while now, and it never disappoints. The staff is always friendly, fast, and professional — they greet you with a smile and get your order just right every time. The store is clean and well-organized, even during the busy morning rush.
Whether I’m grabbing a hot coffee or a iced Matcha, everything is fresh and consistently good. I also love their breakfast sandwiches — always warm, tasty, and made quickly.
This location has definitely become part of my daily routine. Big shoutout to the team here for always keeping things running smoothly!
Atmosphere: 5
Food: 5
Service: 5
Fast, good food and drinks
Atmosphere: 5
Food: 5
Service: 5
Nice service
Just there to eat food. NO ONE SPOKE ENGLISH AT ALL. Then when I try to leave, some idiot parked behind me illegally. Went inside and literally asked ALL the people who's car it was. No one spoke english at all. Had to wait 25-30 mins until I finally went back inside to ask. He was sitting there the entire time and didn't speak english.
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
Visited this store for a quick cold brew. We had placed the order through mobile app so did not have to communicate with the staff, it was more of pick and go.
The location seemed ok, and there was parking.
Parking: Parking available in front of the store
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Donuts
Needed some caffeine, and this location was a 5 minute drive from my hotel. Excellent customer services, friendly staff.
Atmosphere: 3
Food: 4
Service: 5
Brother , gotta wait almost 30 mins just to order
Stop being broke and get an automatic system if you cant higher more staff
Come here if you want to waste time
Great staff
Atmosphere: 4
Food: 4
Service: 4
I placed an order through Uber Eats 10 minutes ago and I didn't receive what it was, on top of that the chocolate donuts look like turds in
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