Dunkin'
8595 NW 186th St, Miami
(754) 296-9873
Recent Reviews
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Title: Unacceptable Delay for Coffee
I was waiting more than 30 minutes just for a coffee, which I find totally unacceptable. I understand there may be times of high demand, but this wait time exceeds any reasonable expectation. They didn't seem to be too busy, but the service was extremely slow and disorganized.
To make matters worse, no one apologized or attempted to justify the delay. The experience was frustrating and I would not return to this place. If they do not have the ability to quickly serve something as basic as a coffee, they should reconsider their operation. I don't recommend it!
Atmosphere: 1
Food: 1
Service: 1
The staff made a face of disgust when I ordered my late with cream instead of milk. Why are they judging the customers taste? That’s unprofessional and made me feel so bad! I don’t have to explain my dietary restrictions to anyone and I expect to be treated with respect by the service staff. I’m not recommending this shop to anyone
Atmosphere: 2
Food: 4
Service: 1
The worst dunkin ever. When I order from here the workers don't care they just give you anything they want
Atmosphere: 3
Food: 1
Service: 3
They don’t look at orders they see bacon egg & NO CHEESE and they put cheese on it and then I call 5 times and they dont answer WASTE OF
Atmosphere: 1
Food: 1
Service: 1
The cashier did not know what a raising bagel is bc she did not speak
Atmosphere: 5
Food: 5
Service: 3
Second time this week getting a bagel here and it’s hard as a rock. Also barely 10am and they are out of chocolate munchkins.
Best Dunkin!!???
Atmosphere: 5
Food: 5
Service: 5
I use the Dunkin app to order, and when I get to the store the coffee machine is always broken, or they run out of supplies to make the drink.
Food: 1
Service: 1
This place is supposed to open at 5:00am and I arrived there at 5:10am. and the employees there did not want to open the door, myself being a regular customer there was an insult and went without my coffee and sandwich for the morning, very disappointed.
Atmosphere: 3
Food: 4
Service: 1
Ok
Dietary restrictions: Ok
Restaurantji Recommends
the schedule says it closes at 7 pm on saturdays. I arrived at 6:40 and they had already closed
Friendly staff. Pleasant visit.
Staff is rude, second time im a week they give me what they want, the owner of this place should check once in while how his/her employees handle customers, they can’t complaint or make annoyed faces if customers ask to fix the order.
Very attentive, they speak English and Spanish
Excellent attention
Never a complete order, they don’t care about their customers, DO NOT ORDER FROM THIS LOCATION IF YOU DONT WANT YOUR MEAL RUINED.
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