Very poor quality of products, food from the previous day. According to them, the Empanada is made of ham and cheese.. VERY BAD, WITHOUT HAM AND BARELY CHEESE.
Genevieve Rodriguez
This is the most disgusting place I have ever been to. The food is old and spoiled. Everything is dirty and the owner is a disrespect. I would never recommend this place to anyone. Do not eat here unless you want to get sick
Atmosphere: 1
Food: 1
Service: 1
Luis Jorge
Broken bathroom 5 years ago
Hanny Majin
The best Cuban food you can try and a lot of variety ?
Atmosphere: 5
Food: 5
Service: 5
Ramesh Buch
5 years later, I’m still dreaming about the pan con lechon sandwich.
Atmosphere: 3
Food: 5
Service: 5
Abran
The food is average but the service is good.
Atmosphere: 2
Food: 3
Service: 4
Raul Looez
What a good thing, arrive early before the official lunch time so you can get the freshly baked bread and freshly cooked suckling pig. Delicious and excellent
Atmosphere: 5
Food: 5
Service: 5
Eddie
The best Cuban Pizza I had in years!!! ?????????
Atmosphere: 5
Food: 5
Service: 5
Yamileth Cisneros
The worst food in all of Hialeah
Freddy S
I used to come to this Pollo Tropical every day because the employees are nice. Today, I met the manager in charge and I couldn’t believe she will loose an every day customer for an 84 cents discount. I’ll take my business some place else.
The food is way overpriced. $18 dollars for rice, beef, yuca and a drink. That's straight highway robbery, not even inflation is an excuse.
Atmosphere: 4
Food: 3
Service: 5
Monica Diaz
If you are looking for a place to eat with that delicious Cuban flavor that will instantly remind you of your grandmother's food, come here. The place is super clean, good prices and varied dishes. They will treat you like a VIP costumer?????
Atmosphere: 5
Food: 5
Service: 5
Yalena Batista
What a horrible place. I have to leave my opinion regarding this place today I received a very insulting and even aggressive call from the manager on the site's phone for allegedly not having gone to pick up an order that I made yesterday, he told me that everything was served there at the moment In fact, when my husband arrived at the place, it was similar to the palace of juices and he made the order. I can't imagine that the food was set aside. I must add that the food was terrible, the meat was salty, the rice was hard, anyway. ATTENTION TO THE OWNER. Do not allow these things happen it is totally disrespectful to call my phone to claim something meaningless.
Wesellcarsmiami
Very good food
Marytierrasoy
I placed an order today to be picked up at 6pm at 16 ave @ 49 st in Hialeah and as I placed de orden using the pollo tropical app I added a note asking for not overcooked chicken, well that didn't happen, i went inside to pick up the order and even though the pack was closed I opened it up just to confirm the chicken was ok and apparently it was but when i arrived home and started to eat I turned one piece down and it was not burnt but charred, was not edible at all. The place was not busy at all, but the employees are not paying attention to what they are doing, the don't care about to serve a burnt chicken to a customer. Sorry but no more Pollo tropical for me, ill take my business elsewhere.
Very poor quality of products, food from the previous day. According to them, the Empanada is made of ham and cheese.. VERY BAD, WITHOUT HAM AND BARELY CHEESE.
This is the most disgusting place I have ever been to. The food is old and spoiled. Everything is dirty and the owner is a disrespect. I would never recommend this place to anyone. Do not eat here unless you want to get sick
Atmosphere: 1
Food: 1
Service: 1
Broken bathroom 5 years ago
The best Cuban food you can try and a lot of variety ?
Atmosphere: 5
Food: 5
Service: 5
5 years later, I’m still dreaming about the pan con lechon sandwich.
Atmosphere: 3
Food: 5
Service: 5
The food is average but the service is good.
Atmosphere: 2
Food: 3
Service: 4
What a good thing, arrive early before the official lunch time so you can get the freshly baked bread and freshly cooked suckling pig. Delicious and excellent
Atmosphere: 5
Food: 5
Service: 5
The best Cuban Pizza I had in years!!! ?????????
Atmosphere: 5
Food: 5
Service: 5
The worst food in all of Hialeah
I used to come to this Pollo Tropical every day because the employees are nice. Today, I met the manager in charge and I couldn’t believe she will loose an every day customer for an 84 cents discount. I’ll take my business some place else.
Restaurantji Recommends
The food is way overpriced. $18 dollars for rice, beef, yuca and a drink. That's straight highway robbery, not even inflation is an excuse.
Atmosphere: 4
Food: 3
Service: 5
If you are looking for a place to eat with that delicious Cuban flavor that will instantly remind you of your grandmother's food, come here. The place is super clean, good prices and varied dishes. They will treat you like a VIP costumer?????
Atmosphere: 5
Food: 5
Service: 5
What a horrible place. I have to leave my opinion regarding this place today I received a very insulting and even aggressive call from the manager on the site's phone for allegedly not having gone to pick up an order that I made yesterday, he told me that everything was served there at the moment In fact, when my husband arrived at the place, it was similar to the palace of juices and he made the order. I can't imagine that the food was set aside. I must add that the food was terrible, the meat was salty, the rice was hard, anyway. ATTENTION TO THE OWNER. Do not allow these things happen it is totally disrespectful to call my phone to claim something meaningless.
Very good food
I placed an order today to be picked up at 6pm at 16 ave @ 49 st in Hialeah and as I placed de orden using the pollo tropical app I added a note asking for not overcooked chicken, well that didn't happen, i went inside to pick up the order and even though the pack was closed I opened it up just to confirm the chicken was ok and apparently it was but when i arrived home and started to eat I turned one piece down and it was not burnt but charred, was not edible at all. The place was not busy at all, but the employees are not paying attention to what they are doing, the don't care about to serve a burnt chicken to a customer. Sorry but no more Pollo tropical for me, ill take my business elsewhere.
Loading...