Madelyn's Cake
40 W 49th St, Hialeah
(305) 231-7727
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It was my daughter’s birthday and the cake was perfect. Looked great and tasted great. Thank you Madelyn for making a wonderful event even better.
Atmosphere: 5
Food: 5
Service: 5
The best cakes ever
Atmosphere: 5
Food: 5
Service: 5
Two weeks ago I tried one of their cakes (guava filling) at a party and although that’s not my taste I did find them quite delicious so I decided to give them a try. Last Friday I went as a walk in to try one of their cakes since I was told from other references that they had cakes on hand day of without preorder. The gentleman was a nice guy asked me which size so I chose the medium one and then he asked me what flavor I wanted to which I asked what flavors do you have and then he said whatever flavor I wanted. I said great I’d love a chocolate one and he asked is it for a birthday and I said yes so he said balloons ok? I said perfect and that it was for a 16 year old boys. He gave me a paper and I wrote down the names. I additionally paid for other items to try ei vanilla slices of cake and two slices of tres leches. The party was next day I left and was happy of how seamless it all was. I later tried the tried the tres leches and was not typical form but very delicious. My mom enjoyed that and the slices of vanilla. Fast forward the party came and when I cut into the cake you can imagine the disappointment on my face and all the 16 year old boys who were expecting chocolate. I ended up tossing over half of the cake and I barely had any takers. I don’t like vanilla cakes and I tried it and it was just ok nothing to brag about. Maybe it was because it tasted of disappointment that I ordered chocolate and got vanilla. I got home and messaged them via their it account. And just now Wednesday so 5 days later that respond that it must of been a misunderstanding because chocolate is a flavor that needs prior notice and ordering. While I totally understand and would of been on with this on Friday while I had the chance to say well then I’ll just take the slices of vanilla for others and tres leche and while I could of gotten a chocolate cake at places I’ve done so in past. But I was never given that information when it mattered so as far as I see it the only misunderstanding is on the person working the front of the bakery as he seemed confused even when I asked for the two slices of tres leches (mind you there’s a sign saying tres leche by the slice) and he told me he didn’t sell it by the slice but was then corrected by someone on the back. Anyhow, I got an apology but also it must of been a misunderstanding!!! Clearly it was a misunderstanding but on the store fronts part but I the consumer got the short end of the stick. No mention of hey pass by on such and such date and I’ll give you a couple of chocolate slices so you can try it on the house or even a discount for a future chocolate cake order etc. Wasn’t expecting a refund or an entire cake for free but any good faith gesture to gain me as a future customer. Nothing. And for that they get 1 star. Service was lacking, customer service especially, vanilla I wouldn’t order again, vanilla and guava is as very good and I would’ve ordered but not after how this incedent was handled. And chocolate well sadly I have no idea or comment since I didn’t get what I paid for.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Birthday Cake
This bakery has the BEST cakes in South Florida. It is worth the price.
Atmosphere: 5
Food: 5
Service: 5
Still thinking of the last cake I ate from here, and im not a cake fan
Atmosphere: 5
Food: 5
Service: 5
I totally recommend. The cakes are delicious everyone in my family loves them and it’s the only place where we get out cakes for any event. You even get a rum cake the same day
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Birthday Cake
My daughter requested a red velvet cake for her 11th birthday party, I came to Madelyn's cakes to place my order and let me tell you that everyone loved it! The cake was soo yummy and moist!
I will forever order my cakes with Madelyn for sure!
I’ve been buying cakes from Madelyn since she baked at her house many moons ago. Her cakes are delicious. Many flavors to choose from. She works with you on whatever theme you want done and her prices are very good in comparison to other bakeries. She’s also great people.
Atmosphere: 5
Food: 5
Service: 5
I ordered a SpongeBob cake for my son's 5th birthday, and it was an absolute hit! Not only was the cake beautifully decorated and true to the SpongeBob theme, but it also tasted delicious. Every guest complimented us on how amazing the cake looked and how yummy it was. Thank you for making my son's birthday so special with your incredible cake!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Birthday Cake
I reached out to Madelyn's Cakes last minute for a baptism cake, and I couldn't be happier with the outcome. Despite the short notice, Madelyn and her team delivered beyond my expectations.
The cake itself was not only beautiful but also incredibly delicious. It was evident that they used high-quality ingredients and paid meticulous attention to detail in its decoration. The design perfectly captured the solemnity and joy of the occasion.
Communication with Madelyn and her staff was excellent throughout. They were responsive and accommodating, ensuring every detail was taken care of.
Moreover, their punctuality was impeccable. The cake was delivered to the restaurant right on time, which was a huge relief amidst the last-minute arrangements.
Overall, I highly recommend Madelyn's Cakes for any special occasion. Their talent, professionalism, and commitment to customer satisfaction shine through in every aspect of their service.
Thank you so much!
Food: 5
Service: 5
Restaurantji Recommends
Madelyn’s cakes are the best cakes in Miami. My family has been ordering from her for years. Her prices are amazing and very fair. I would highly recommend ordering from her. Any occasion she always has same day cakes available at an amazing price.
Atmosphere: 5
Food: 5
Service: 5
Excellent experience ?.On time, very quickly help me super great Cake.Highly recommended ?
Atmosphere: 5
Food: 5
Service: 5
amazing service! the cake was delicious and the customer service was great; everybody was polite. definitely repurchasing!!
Atmosphere: 5
Food: 5
Service: 5
Very great cake with rhum for birthday. You can order any shape you want. Love it
Food: 5
Very great cake with rhum for birthday. You can order any shape you want. Love
Food: 5
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