Ive never been to a consistently bad McDonalds. I swear to God, everything tastes like it’s old all of the time. I don’t rate McDonalds because, it’s McDonalds? But seriously. The fries never have salt and more often than not, are stale (even when they’re hot), we’ve had times where they forget to put a patty in a cheeseburger, and sometimes they just mess up the order completely. It’s so bad that I prefer to drive further to get McDoanlds than come to this one. I don’t know if it’s management or if it’s the employees but Jesus Christ something has to change.
Food: 1
Service: 2
Leslie
This place has its days. I ordered a quarter pounder and it was raw. Go back to show them, and they give a second burger with the first patty cooked better than the first and the second patty, fully rubber.
Atmosphere: 5
Food: 1
Service: 4
Recommended dishes: Quarter Pounder Hamburger
admisaday guerra
❤❤
Atmosphere: 5
Food: 5
Service: 5
ESTEFANY DURAN
Today I had an experience of ordering a combo, and I had forgotten that I ordered a drink, apparently there was a boy starting and the manager treated him very badly. Saying that she was wasting her work time to help. It is assumed that in every job you receive training and here there was no consideration. Don't come unless you are hungry
Atmosphere: 1
Food: 1
Service: 1
Renier Borrego
I came in and needed help at the counter. Since I was applying a deal. The manager up front said that she couldn’t take of care me only on the self service. That I had to wait until she had time. Very unprofessional.
Atmosphere: 3
Food: 5
Service: 1
Armando lazo
The best of
Atmosphere: 5
Food: 5
Service: 5
nisley gomez
I don't usually write anything but at this moment I think it is necessary. I just had an experience in this horrible place. I just placed an order for a Macvalue and they gave me what they wanted plus they told me one price and the one at the window charged me another. Which I don't record on the ticket. When I told them that they didn't give me what I paid for and ordered, they rudely said that they were going to have to give me the food, something that I didn't accept and I left because of the way they humiliated me. The attention and the workers at this place were terrible. Both the one at the window that collects the orders and charges more, the one that is delivering the food, their customer service and the work they are doing is terrible.
Atmosphere: 1
Food: 1
Service: 1
Amy Cruz
Ordered food through drive thru and food and service were bad I ordered a hot caramel macchiato and it was cold, the French fries were stale and the fish sandwich was over cooked They didn’t even give napkins and straw Good thing I was going home and was able to heat up coffee and get napkins
israel rosabal
The worst place to eat in Hialeah They are always lost and don't know your order,
Atmosphere: 1
Food: 1
Service: 1
Beyond Fasteners Corp
Excellent customer service. Idalmy exceeded all expectations, even when she was feeling sick, she took the time to find the toy my son was looking for when we bought a Happy Meal. Also Astrid provided incredible customer service. McDonald's is lucky and blessed to have them.
I usually do not rate McDonald restaurants but for this location I have to make an exemption, it has a great location, very clean, and the best part for me is that I like to eat outside so they have patio. The staff in the breakfast are so nice as well.
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Cheeseburger
David Nunez
Fast, clean, great staff.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger, Big Mac, Cheeseburger, French Fries
Lorena Mesa
The worst of all
Lisandra Zequeira
I went through the DT and Total loss of money. I ordered 2 sandwiches and which of the two was the worst, the meat was extremely dry. Order number 1293
Ive never been to a consistently bad McDonalds. I swear to God, everything tastes like it’s old all of the time. I don’t rate McDonalds because, it’s McDonalds? But seriously. The fries never have salt and more often than not, are stale (even when they’re hot), we’ve had times where they forget to put a patty in a cheeseburger, and sometimes they just mess up the order completely. It’s so bad that I prefer to drive further to get McDoanlds than come to this one. I don’t know if it’s management or if it’s the employees but Jesus Christ something has to change.
Food: 1
Service: 2
This place has its days. I ordered a quarter pounder and it was raw. Go back to show them, and they give a second burger with the first patty cooked better than the first and the second patty, fully rubber.
Atmosphere: 5
Food: 1
Service: 4
Recommended dishes: Quarter Pounder Hamburger
❤❤
Atmosphere: 5
Food: 5
Service: 5
Today I had an experience of ordering a combo, and I had forgotten that I ordered a drink, apparently there was a boy starting and the manager treated him very badly. Saying that she was wasting her work time to help. It is assumed that in every job you receive training and here there was no consideration. Don't come unless you are hungry
Atmosphere: 1
Food: 1
Service: 1
I came in and needed help at the counter. Since I was applying a deal.
The manager up front said that she couldn’t take of care me only on the self service. That I had to wait until she had time. Very unprofessional.
Atmosphere: 3
Food: 5
Service: 1
The best of
Atmosphere: 5
Food: 5
Service: 5
I don't usually write anything but at this moment I think it is necessary. I just had an experience in this horrible place. I just placed an order for a Macvalue and they gave me what they wanted plus they told me one price and the one at the window charged me another. Which I don't record on the ticket. When I told them that they didn't give me what I paid for and ordered, they rudely said that they were going to have to give me the food, something that I didn't accept and I left because of the way they humiliated me. The attention and the workers at this place were terrible. Both the one at the window that collects the orders and charges more, the one that is delivering the food, their customer service and the work they are doing is terrible.
Atmosphere: 1
Food: 1
Service: 1
Ordered food through drive thru and food and service were bad
I ordered a hot caramel macchiato and it was cold, the French fries were stale and the fish sandwich was over cooked
They didn’t even give napkins and straw
Good thing I was going home and was able to heat up coffee and get napkins
The worst place to eat in Hialeah
They are always lost and don't know your order,
Atmosphere: 1
Food: 1
Service: 1
Excellent customer service. Idalmy exceeded all expectations, even when she was feeling sick, she took the time to find the toy my son was looking for when we bought a Happy Meal. Also Astrid provided incredible customer service. McDonald's is lucky and blessed to have them.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I usually do not rate McDonald restaurants but for this location I have to make an exemption, it has a great location, very clean, and the best part for me is that I like to eat outside so they have patio. The staff in the breakfast are so nice as well.
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Cheeseburger
Fast, clean, great staff.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger, Big Mac, Cheeseburger, French Fries
The worst of all
I went through the DT and Total loss of money. I ordered 2 sandwiches and which of the two was the worst, the meat was extremely dry. Order number 1293
Food: 1
Service: 1
The best service 🥳
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