I didn't know that oatmeal is not cooked, they give it to you in hot water raw because the person who prepares it says that's how they trained her so that the clients get sick at least because if someone eats something that is raw, I imagine that they don't even stop at the hospital. Very bad treatment, very bad service, never again. At least that's what I'm going for.
Service: 1
Kimberly Cordova
MANAGERS ARE SO RUDE, I been going thrre for years and I just dont understand why the rudness when I place my order! I dont even know them, talk behind your back and all employees listening and other customers. I am so angry, why? why? treat me like that!!!!
Atmosphere: 1
Food: 2
Service: 1
sbazain
I don't go very often. But every time I go the attention is good and their French fries have just been fried.
Atmosphere: 5
Food: 5
Service: 5
Luis Gonzalez
Good staff, very clean facilities, comfortable space, very modern, I liked it
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sándwich de Pollo
Leonardo Aruca
December 31st 2024 1:38 pm On this visit I was attended by the manager the order was placed by a friend that wanted to invite me when I go up to the counter and give him the code number the manager give me a hard time and tell me it's wrong while my food is sitting in a bag already prepared and paid for I don't recommend this place while the same manager is at work I visit this particular McDonald's in the morning with other managers with no problem To whom it may concern please address this issue thank you
Oso Malo
Since the front counter is no longer operational as before, the macdonald's food chain is no longer the same. i remember when they required employees to be bilingual .at this location in Hialeah English is obsolete, and what is the purpose of taking number sit down wait if at the end someone from the counter would be screaming your name o your number 🤔 restroom 🚻 are closed so you have to go the front counter and request from someone to buzz you in to use the bathroom 🚻 unbelievable 🙄
Atmosphere: 1
Food: 2
Service: 1
Julio Wong
After standing at an empty line on the speaker for 10 minutes I went to the second window where they were just talking and not doing any work. Then they were telling me to backup reverse to the first window. I left. I guess getting paid to not work is smart.
Atmosphere: 1
Food: 1
Service: 1
Henry Tenreyro
The last time I came to this McDonald's, the service was better. They would pay attention to the order and bring it to your table. Now, they call out your ticket number so you can go to the counter and pick up your order in a to-go bag, even if you request to eat at a table. The atmosphere is great, with quiet music. The food tastes good, but I think it could be improved slightly. Other than that, everything is great.
Atmosphere: 5
Food: 3
Service: 1
Luis Lopez Sol
Tasty file-o-fish ready in less than two minutes; in half a shake of a lamb's tail. Lovely staff
Atmosphere: 5
Food: 5
Service: 5
David Ernesto
I ordered French fries, through the kiosk system, to eat here, (in the restaurant), which gave me the number 29 to bring to the table, but when the order was ready, they called me by the number of the order and they left it on the counter. When I got there, with the number 29 in my hand, which the system had given me, I let him know with a sign that I had that number. One of the employees, dressed in a long-sleeved white blouse, black hair, said in criticizing, ironically and derogatory way "Look what one has to put up with", pointing to the board with the number 29, which I had just left on the counter, making me feel bad, really bad, because 2 other employees saw me again ... This is Hialeah 4185 west16th Ave 33012
Why you have to beg for ketchup and napkins!!! They are fast tho!
Atmosphere: 2
Food: 3
Service: 1
Jordi Gomez
I asked the night manager if she could fill my soft drink since I order no ice and she said with a very nasty attitude that their soda machine was automatic and she couldn’t. I’ve seen the same soda machine at ever other McDonald’s establishment and they don’t mind.
Food: 1
Service: 1
Rick R
I don’t know who is the owner of this business, but they need a change of management asap, otherwise, you will mess up your stuff! This is the worst McDonalds I have ever gone in my life. I have lived in different states and I have never seen how they treat people without remorse, especially a manager (bold guy) that doesn’t have any type of professionalism or presence. He was extremely rude and careless! I wouldn’t hire a person like that to even wash the toilet of the store. I have to put one star because I don’t have other option, but I will put ZERO if I could.
Atmosphere: 1
Food: 1
Service: 1
rustypwns
If I could rate 0 stars I would. I received food poisoning from their fries. Must have used old festering oil from weeks of use or something. If you value your life, don't ever eat from here.
I didn't know that oatmeal is not cooked, they give it to you in hot water raw because the person who prepares it says that's how they trained her so that the clients get sick at least because if someone eats something that is raw, I imagine that they don't even stop at the hospital. Very bad treatment, very bad service, never again. At least that's what I'm going for.
Service: 1
MANAGERS ARE SO RUDE, I been going thrre for years and I just dont understand why the rudness when I place my order! I dont even know them, talk behind your back and all employees listening and other customers. I am so angry, why? why? treat me like that!!!!
Atmosphere: 1
Food: 2
Service: 1
I don't go very often. But every time I go the attention is good and their French fries have just been fried.
Atmosphere: 5
Food: 5
Service: 5
Good staff, very clean facilities, comfortable space, very modern, I liked it
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sándwich de Pollo
December 31st 2024 1:38 pm
On this visit I was attended by the manager the order was placed by a friend that wanted to invite me when I go up to the counter and give him the code number the manager give me a hard time and tell me it's wrong while my food is sitting in a bag already prepared and paid for
I don't recommend this place while the same manager is at work I visit this particular McDonald's in the morning with other managers with no problem
To whom it may concern please address this issue thank you
Since the front counter is no longer operational as before, the macdonald's food chain is no longer the same. i remember when they required employees to be bilingual .at this location in Hialeah English is obsolete, and what is the purpose of taking number sit down wait if at the end someone from the counter would be screaming your name o your number 🤔 restroom 🚻 are closed so you have to go the front counter and request from someone to buzz you in to use the bathroom 🚻 unbelievable 🙄
Atmosphere: 1
Food: 2
Service: 1
After standing at an empty line on the speaker for 10 minutes I went to the second window where they were just talking and not doing any work. Then they were telling me to backup reverse to the first window. I left. I guess getting paid to not work is smart.
Atmosphere: 1
Food: 1
Service: 1
The last time I came to this McDonald's, the service was better. They would pay attention to the order and bring it to your table. Now, they call out your ticket number so you can go to the counter and pick up your order in a to-go bag, even if you request to eat at a table. The atmosphere is great, with quiet music. The food tastes good, but I think it could be improved slightly. Other than that, everything is great.
Atmosphere: 5
Food: 3
Service: 1
Tasty file-o-fish ready in less than two minutes; in half a shake of a lamb's tail.
Lovely staff
Atmosphere: 5
Food: 5
Service: 5
I ordered French fries, through the kiosk system, to eat here, (in the restaurant), which gave me the number 29 to bring to the table, but when the order was ready, they called me by the number of the order and they left it on the counter. When I got there, with the number 29 in my hand, which the system had given me, I let him know with a sign that I had that number. One of the employees, dressed in a long-sleeved white blouse, black hair, said in criticizing, ironically and derogatory way "Look what one has to put up with", pointing to the board with the number 29, which I had just left on the counter, making me feel bad, really bad, because 2 other employees saw me again ...
This is Hialeah
4185 west16th Ave
33012
Atmosphere: 4
Food: 5
Service: 2
Restaurantji Recommends
Fast, impeccable
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Mac
Why you have to beg for ketchup and napkins!!! They are fast tho!
Atmosphere: 2
Food: 3
Service: 1
I asked the night manager if she could fill my soft drink since I order no ice and she said with a very nasty attitude that their soda machine was automatic and she couldn’t. I’ve seen the same soda machine at ever other McDonald’s establishment and they don’t mind.
Food: 1
Service: 1
I don’t know who is the owner of this business, but they need a change of management asap, otherwise, you will mess up your stuff! This is the worst McDonalds I have ever gone in my life. I have lived in different states and I have never seen how they treat people without remorse, especially a manager (bold guy) that doesn’t have any type of professionalism or presence. He was extremely rude and careless! I wouldn’t hire a person like that to even wash the toilet of the store. I have to put one star because I don’t have other option, but I will put ZERO if I could.
Atmosphere: 1
Food: 1
Service: 1
If I could rate 0 stars I would. I received food poisoning from their fries. Must have used old festering oil from weeks of use or something. If you value your life, don't ever eat from here.
Atmosphere: 1
Food: 1
Service: 1
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