New Dragon Restaurant
5902 W 16th Ave, Hialeah
(305) 557-0500
Recent Reviews
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The WORST customer service! First time calling and the lady answers “Hello”? I had to ask where I was calling because I thought I called the wrong number. She stated. a Chinese restaurant. I asked why didn’t she say that when she answered? Her response was because EVERYONE KNOWS it’s a Chinese restaurant! Again, it was my first time calling. I have never ordered from here. So now, IM LETTING EVERYONE KNOW, THIS LADY HATES HER JOB ! STOP HIRING LAZY DENSE PEOPLE! I WILL NEVER EAT FROM HERE AND I WILL MAKE SURE TO SPREAD THE WORD!
Service: 1
First time coming here and we loved it!!! We ordered online super easy, the food was so delicious so yummy it was perfect! I paid 62 but it was plenty of food for a family of 5! The lady was so sweet and the restaurant is very clean with plenty of seating and classic asian style decor 10/10 highly recommend 👌 i will be back again! Huzzah 😁
Atmosphere: 5
Food: 5
Service: 5
Horrible customer service skills on the phone. Didn’t even bother ordering, the woman on the phone was rude.
Atmosphere: 1
Service: 1
great restaurant, they have amazing food and the workers are really nice and friendly
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sweet \u0026 Sour Chicken
A customer for many years, lately the special fried rice is almost just rice. They don't give the same quality nor amount of food as before. Definitely has changed.
Atmosphere: 3
Food: 2
Service: 3
I've gotten sick from this place TWICE! Figured the 1st time, wouldn't happen again. But it did. Ordered the family meal with jumbo fried rice, chicken wings and wontons. The wings were so greasy & gross looking. I didn't even eat 1 & still, been sick for 2 days.. I will never order from this place again. Probably finished me for Chinese food. Period.
Excellent food and fast, efficient service and very good food
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Shrimp Lo Mein Lo Mein de Camarones
Garbage people in there I saw a mouse Una rata a dentro el restaurant
Atmosphere: 1
Food: 1
Service: 1
I highly recommend this restaurant. You can tell it's a small family-owned place that places a lot of care into what they do. They provide delicious Chinese food at more than fair pricing. My Grandfather used to work for them a long time ago and since then, it's the only Chinese place my family has ordered from. I almost exclusively go here for any Chinese food, my Grandma is obsessed with their fried rice.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sweet & Sour Chicken, Chicken Chow Mein, Shrimp Fried Rice, Chicken Wings, Fried Chicken Wings 3
Food cool @ the delivery time.Menu not to clear.. and taste of the food nothing specialNormal.Nothing special. Price expensive for nothing really out the moon.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Everything is super good
Atmosphere: 5
Food: 5
Service: 5
First time visit good 2nd and 3rd time visit not so good#
Atmosphere: 3
Food: 3
Service: 2
She said she couldn't get me a refund even though I asked twice. So, the cook re made my Hot and Sour Soup it was still very oily and it still smelled like the broth was cooked with meat in it. I haven't consumed meat in many years so I know what it smells like in broth. If I could give 0 stars I would. Such a ghetto location with no customer service skills whatsoever.
Atmosphere: 1
Food: 1
Service: 1
Food was great and fast service.
Atmosphere: 2
Food: 4
Service: 4
Recommended dishes: Sweet
First time ordering here and last time. Nothing had crunch to it, all soggy. Nasty food, everything was cold and I showed up on time to pick up. The Wonton soup was not cold but almost. The shrimp tasted bad and were cold and soggy. The ribs were dripping with sauce and full of fat. The chicken wings tasted bad and squirted when biting into them. The rice tasted weird. The spring roll cold and egg rolls burnt and cold. I never write reviews, but this pissed me off, had to borrow my wifes account. You took my $40, but never again. Hopefully I don't have to take a trip to the hospital, my stomach hurts, but I think out of disgust.
Atmosphere: 1
Food: 1
Service: 3
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