Pollo Tropical

825 E 49th St, Hialeah
(786) 329-7686

Recent Reviews

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Zain Sikandar

Horrible people, honestly most rude people I ever met. They yell at the drive thru, and this girl got mad at ass for asking scratch order make a new one

She’s 5 foot short as hell and blonde hair.

Manager is rude

Everyone treats you like a number

They forget their order all the time I had come back three times

Food is alright, bowl is shitty version of chipotle

Overpriced for what they give rather just go to Wendy

DO NOT GO THERE

Atmosphere: 1

Food: 1

Service: 1

Iracema Aboy (Ira)

A little expensive but worth it for the portions

Atmosphere: 5

Food: 5

Service: 5

MCG GP

Today, November 23, 2024, the yellow rice tasted like medicine, it was also cold, the chicken quarter looked like a pigeon, small and cold. And be careful, I spent 37 dollars on a meal that was completely thrown away.

Atmosphere: 1

Food: 1

Service: 1

Mary River

Excellent Thank you 👍

Wheelchair accessibility: It's not that good but it helps 🤷‍♀️

Recommended dishes: Pollo Arroz Frijo Platano Maduro Comida de Pollo Tropical Muy Rico Comida Cubana

María del carmen Cabrera

The dirty tables

Atmosphere: 4

Food: 5

Service: 5

Jando Josed Warriors

The chicken is very dry, not tasty

Atmosphere: 2

Food: 2

Service: 2

Andres Armando de Francisco Duarte

Very good

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Pollo Arroz Frijo Platano Maduro Comida de Pollo Tropical Muy Rico Comida Cubana

Miguel Vazquez

Service was fast and good however it was 1 hour before closing time, beans were dry and rice was hard. Bad experience overall

Atmosphere: 5

Food: 1

Service: 5

Rey Daz

I must be black cause I keep coming

Atmosphere: 5

Food: 5

Service: 5

Alys Socarrás

I just ate there, the worst we have ever eaten, we ordered chicken, a thigh that was very small and cold, the yellow rice was also cold and of bad flavor, only the soup was moderately edible, almost 40 dollars wasted, incredible!! !!!

Atmosphere: 2

Food: 1

Service: 2

Michel Guilarte

Good attention. Delicious food as always. An affordable place, good value for money

Atmosphere: 4

Food: 5

Service: 5

Maggie Ruiz

My husband was excited to try Palenque, however we were a little disappointed. The pizza was a little undercooked and the place was not what we had in mind. Not a restaurant, a lot of young guys smoking and eating/drinking outside. I know that it was late, but it had a weird vibe, so I kept the boys in the car. Nothing wrong with that, just a heads up for any family trying to feed the kiddos. I don't recommend bringing your family here.

Atmosphere: 3

Food: 4

Service: 5

Fabian

Wait time is too long. I tried going during lunch time several different times and you may wait up to 20 minutes after you order. Also they never have the wing platter. They always run out. I tried ordering during lunch and dinner time.
Update: I gave this place another try. I ordered chicken quesidilla. Suppose to be hot. Chicken was cold and cheese was practically frozen. This is why I stopped going to this place.

Atmosphere: 1

Food: 1

Service: 1

Alina Ramos

One of the best in general

Atmosphere: 4

Food: 4

Service: 4

Emilia Solano

The food is not good

Atmosphere: 5

Food: 3

Service: 5

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