The store was spotless! Eden was so great! She set a fantastic atmosphere in the store when i had walked in with a wonderful greeting and made the BEST pink drink i ever had! Eden made sure everything was so awesome and that i enjoyed all my items! After that i saw eden run outside to clean up, such dedication i hope the managers see how amazing of a worker they have!! After i sat for a while I see the leadership from Rachel and all i can say is wow, what a great team this place has! Rachel was so sweet to her team and very soft spoken, i ordered another drink and she helped me pick out because i just wasn’t sure, she was so sweet! Thank you for a wonderful experience Eden and Rachel ! I cant wait to come back!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Strawberry
Michelle Almodovar
I had the pleasure of being served by Leonore at Starbucks recently, and I must say that the experience was outstanding! From the moment I walked in, Leonore greeted me with a warm and friendly smile, making me feel like a valued customer. Not only did they ensure the store was running smoothly, but they also went above and beyond to assist their team, all while maintaining a calm and positive attitude. Their leadership style was truly inspiring, managing both the workflow and customer needs seamlessly.
What really stood out was how attentive she was to every detail—ensuring that all drinks were made perfectly, that the atmosphere was welcoming, and that the staff remained upbeat and efficient. It’s clear that they care about both their team and the customers, and it shows in the exceptional service provided. I left with a smile on my face and a sense of appreciation for the wonderful experience. Keep up the great work, Leonore! You truly make Starbucks a better place.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cortadito
jack china
coffee was great. however the vibe was killed by the manager "Monique" incredibly rude. A guest infront of me asked for water in spanish and she snapped back demanding for them to speak in english. An absolutely incredible display of a lack of hospitality. Thanks for the coffee though, it was okay.
Food: 4
Service: 1
Recommended dishes: Cortadito
Leidys Rodriguez
Worst coffee I ever had in starbucks.to much ice , almost flavorlesss and wiped cream in the bottom and the top. Waitresses laughed at clients . I waited more than 20 minutes for the coffee.
Atmosphere: 1
Food: 1
Service: 1
B C
Do not waste your time and money at this location in Macys. Coffee flavor was terrible plus my coffee was totally cold. This location apparently doesn’t use real Startbucks coffee or their coffee is not fresh. I even asked them to please make it again for me and it tasted worse. You could better go to any McDonald than be so disappointed. I don’t recommend it.
Atmosphere: 3
Food: 1
Service: 1
Ivon Delgado
I was attended to by Leonor Batista and Jennifer Luna, they treated me very cordially, attentive and respectful, in addition to the quick attention. Thank you!
Atmosphere: 5
Food: 5
Service: 5
Yosisbel Rojas
I placed an order to take advantage of the offer for my daughter, the system said they had it and when you get there they tell you they don't have it, they only do it to win, they are not interested in customers. Because it is a one-day offer.
Atmosphere: 3
Food: 5
Service: 1
Christopher Smith
First off I have to say …. “Wow!” An incredible greeting, fantastic atmosphere, there was no moment where I didn’t feel the warmth. My caramel brûlée latte made with love by Rachel was just the cherry on top. Thank you for this Rachel! Absolute cinema. Thanks for my receipt as well. Till next time my favorite starbucks.
Atmosphere: 5
Food: 5
Service: 5
Dystopian Dreams
Horrible customer service, they stand there talk to their friend clients while ignoring others. They forget to even start your order then they done even apologize. Also they avoid giving receipts don’t know why.
Employees were courteous and got our drinks correct.
Atmosphere: 5
Food: 5
Service: 5
Abi_ Tellez
The girl that work here was giving me and my friend the best experience! She was so kind and really nice :) she gave me recommendations in drinks and I really like the pumpkin spice latte!!!! Was amazing!!! I love coming here !
Atmosphere: 5
Food: 5
Service: 5
Sheyla Naranjo
I went to have an ice matcha latte and i forgot to asked for the vanilla cream foam , when I asked for it the girl told me that she needs to charge extra , which is okay so I paid the extra $1.34 and then she THREW AWAY almost half of my drink and added the foam , I asked her why she did it if i was being charged extra for it ( NOT INCLUDED ) and her response was so unprofessional, she said that yes she did it to put cream on top so the drink wont spill, so i told her that she just should’ve change the top and she kept replying back to me and treating me like i was having it for FREE , I PAID FOR IT , IT WAS NOT FREE , employers should start valuing customers money, I considered it very unpleasant
Ronaldo Amigo
My drink tasted really good. I really liked the customer service. They are all very friendly. ?
Atmosphere: 5
Food: 5
Service: 5
Mm2Clips
This Starbucks is amazing. Best one I’ve visited, everyone has an amazing attitude. Very respectful unlike any other. They are always willing to make your drink again if you didn’t like it without any problem.
The guy that helped me was very nice
Atmosphere: 4
Food: 4
Service: 5
The store was spotless! Eden was so great! She set a fantastic atmosphere in the store when i had walked in with a wonderful greeting and made the BEST pink drink i ever had! Eden made sure everything was so awesome and that i enjoyed all my items! After that i saw eden run outside to clean up, such dedication i hope the managers see how amazing of a worker they have!! After i sat for a while I see the leadership from Rachel and all i can say is wow, what a great team this place has! Rachel was so sweet to her team and very soft spoken, i ordered another drink and she helped me pick out because i just wasn’t sure, she was so sweet! Thank you for a wonderful experience Eden and Rachel ! I cant wait to come back!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Strawberry
I had the pleasure of being served by Leonore at Starbucks recently, and I must say that the experience was outstanding! From the moment I walked in, Leonore greeted me with a warm and friendly smile, making me feel like a valued customer. Not only did they ensure the store was running smoothly, but they also went above and beyond to assist their team, all while maintaining a calm and positive attitude. Their leadership style was truly inspiring, managing both the workflow and customer needs seamlessly.
What really stood out was how attentive she was to every detail—ensuring that all drinks were made perfectly, that the atmosphere was welcoming, and that the staff remained upbeat and efficient. It’s clear that they care about both their team and the customers, and it shows in the exceptional service provided. I left with a smile on my face and a sense of appreciation for the wonderful experience. Keep up the great work, Leonore! You truly make Starbucks a better place.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cortadito
coffee was great. however the vibe was killed by the manager "Monique" incredibly rude. A guest infront of me asked for water in spanish and she snapped back demanding for them to speak in english. An absolutely incredible display of a lack of hospitality. Thanks for the coffee though, it was okay.
Food: 4
Service: 1
Recommended dishes: Cortadito
Worst coffee I ever had in starbucks.to much ice , almost flavorlesss and wiped cream in the bottom and the top. Waitresses laughed at clients . I waited more than 20 minutes for the coffee.
Atmosphere: 1
Food: 1
Service: 1
Do not waste your time and money at this location in Macys. Coffee flavor was terrible plus my coffee was totally cold. This location apparently doesn’t use real Startbucks coffee or their coffee is not fresh. I even asked them to please make it again for me and it tasted worse. You could better go to any McDonald than be so disappointed. I don’t recommend it.
Atmosphere: 3
Food: 1
Service: 1
I was attended to by Leonor Batista and Jennifer Luna, they treated me very cordially, attentive and respectful, in addition to the quick attention. Thank you!
Atmosphere: 5
Food: 5
Service: 5
I placed an order to take advantage of the offer for my daughter, the system said they had it and when you get there they tell you they don't have it, they only do it to win, they are not interested in customers. Because it is a one-day offer.
Atmosphere: 3
Food: 5
Service: 1
First off I have to say …. “Wow!” An incredible greeting, fantastic atmosphere, there was no moment where I didn’t feel the warmth. My caramel brûlée latte made with love by Rachel was just the cherry on top. Thank you for this Rachel! Absolute cinema. Thanks for my receipt as well. Till next time my favorite starbucks.
Atmosphere: 5
Food: 5
Service: 5
Horrible customer service, they stand there talk to their friend clients while ignoring others. They forget to even start your order then they done even apologize. Also they avoid giving receipts don’t know why.
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
Employees were courteous and got our drinks correct.
Atmosphere: 5
Food: 5
Service: 5
The girl that work here was giving me and my friend the best experience! She was so kind and really nice :) she gave me recommendations in drinks and I really like the pumpkin spice latte!!!! Was amazing!!! I love coming here !
Atmosphere: 5
Food: 5
Service: 5
I went to have an ice matcha latte and i forgot to asked for the vanilla cream foam , when I asked for it the girl told me that she needs to charge extra , which is okay so I paid the extra $1.34 and then she THREW AWAY almost half of my drink and added the foam , I asked her why she did it if i was being charged extra for it ( NOT INCLUDED ) and her response was so unprofessional, she said that yes she did it to put cream on top so the drink wont spill, so i told her that she just should’ve change the top and she kept replying back to me and treating me like i was having it for FREE , I PAID FOR IT , IT WAS NOT FREE , employers should start valuing customers money, I considered it very unpleasant
My drink tasted really good. I really liked the customer service. They are all very friendly. ?
Atmosphere: 5
Food: 5
Service: 5
This Starbucks is amazing. Best one I’ve visited, everyone has an amazing attitude. Very respectful unlike any other. They are always willing to make your drink again if you didn’t like it without any problem.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Strawberry
Loading...