I got the Acai Berry Boost and it was amazing — super tasty and refreshing! The only downside was the service. The place was empty, but I waited almost five minutes before anyone even said hello, which felt a little unwelcoming. Hopefully next time the service is as good as the smoothies.
Atmosphere: 2
Food: 5
Service: 3
Juana Amador
Very friendly, great smoothies and food and fast.
Atmosphere: 5
Food: 5
Service: 5
Love Always
The food was nice but the service was amazing. Even though it's a fast food place the employees didn't seem like they hated their job. The servers were attentive and quick. Very nice. I can't tell how much I appreciate that because sometimes it feels like people just don't value customers anymore. And they were young and so respectful. Thank you so much.
Atmosphere: 5
Food: 4
Service: 5
Rhuih Ghjb
SAMUEL G⭐️⭐️⭐️⭐️⭐️ Customer Service I came within 10 minutes of closing. As soon as I entered I apologized, since I know they’re about to close. I’ve also worked in fast food/customer service before. So I understand that everyone’s trying to clean up by the time shift ends to go home. Immediately I saw Samuel G. he gave me great customer service as if it was the beginning of the day. Good energy, great eye contact and was present mentally the entire time taking my order. It never felt forced or as if I was a burden. Answered any questions on iPad, and even helped me with a deal that was running for rewards members. Effortless customer service is truly his skill👏👏👏👏👏
Darrell Brown
Terrible I advise nobody to eat here
Nelsitin Cuellar
An excellent place to have good food, good atmosphere and special service. Especially the treatment of workers Seidier and Jose who helped me choose food with a spectacular treatment. Super Recommended 👌🏻
Atmosphere: 5
Food: 5
Service: 5
Jessica Alarcon
Sad... to receive the order open the bowl and seeing canned pineapple.
Juju Milli
Absolutely love coming here food is always fresh I mean FRESHHH & service is always good. The ambience is very light & airy my favorite combo is pnut paradise with chipotle flatbread 💜🤌🏽.
Alisa Cato
I am writing to formally express my disappointment and concern regarding the treatment I experienced at this particular Tropical Smoothie . The behavior exhibited by both the employee and the owner was not only unprofessional but also racially egregious and deeply upsetting.
When I went to pick up my order online order, they said that it was never received so instead of taking there time to prepare my order I stood and watched the employee frantically rush while preparing my order which made it very sloppy, which I initially overlooked. However, after arriving home I noticed the food I received was sloppily prepared a second time and did not meet even basic standards of quality.
When I attempted to express my dissatisfaction respectfully, the response was highly inappropriate. The owner not only dismissed my concerns but became upset and defensive and asked me not to return.
This reaction alone was disappointing, but the situation escalated further when I started receiving repeated phone calls from the owner after I left. This invasive and unnecessary follow-up felt retaliatory and only added to my distress.
What troubles me the most as a paying customer, I deserve the same respect, attention, and quality service as anyone else. Instead, I was made to feel unwelcome and targeted in a manner that is both unacceptable and contrary to basic customer service ethics.
I hope you take this complaint seriously and use it as an opportunity to reflect on how such behavior impacts your customers and your business’s reputation. I expect a formal apology and an assurance that corrective measures will be taken to ensure no other customer has to endure a similar experience.
Merline Raymovile
Wonderful customer service 1st time here and the manager Tino was so helpful help me order exactly what I like because I don’t like smoothies but he made my experience super easy the jerk chicken wrap the sunrise sunset smoothie was great .. the cashier Kay was cool to recommend highly
The store manager was great! Helped me out with my mixed up order.
Ernest DuBose II
EXCELLENT SERVICE!!! The young people working there age the manager were so accommodating and courteous!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Pesto, Mango Magic
Tica The Baker
Tropical Smoothie Never Disappoints – So Many Delicious Options!
Tropical Smoothie is one of my favorite spots because of their wide variety of smoothies and tasty food options. Whether you’re craving something fruity or looking for a quick bite, they’ve got something for everyone.
On my last visit, I decided to try the Island Punch Smoothie – a blend of peach, guava, passionfruit, mango, and pineapple. I added strawberry to it, and I would definitely recommend this combo. It was absolutely delicious – super refreshing, sweet, and packed with tropical flavors.
For my daughter, I ordered the Strawberry Banana kids smoothie, but substituted the banana for mango, and she absolutely loved it! It’s great that they offer kid-sized options and allow for customizations.
In addition to their smoothies, they have a nice selection of breakfast and lunch options like wraps, flatbreads, sandwiches, and bowls, so you can grab a full meal if you’re feeling hungry.
The variety, quality, and customization options make Tropical Smoothie a must-visit, especially if you’re a smoothie lover like me!
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Chips, Smoothie and a Wrap, Acai Bowl, Chocolate Chip Cookie
Guy
I recently visited here, and it was an amazing tropical escape! The ambiance is vibrant, with lush greenery and a laid-back island vibe. The menu offers a delightful variety of fresh, tropical-inspired dishes and drinks. I tried their mango smoothie and the coconut — both were absolutely delicious and bursting with flavor! The staff was friendly, attentive, and made the whole experience even better. Whether you're looking for a quick getaway or a relaxing spot to enjoy some fresh food, this place is a must-visit! Highly recommended!
Guy Lrg ? ? ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Acai Bowl
carolina morales
I ordered a hummus wrap with extra hummus and no tomatoes or onions and a peanut butter cup smoothie online, the smoothie does not have peanut butter and the wrap has onions, tomatoes, and does not have hummus.
I got the Acai Berry Boost and it was amazing — super tasty and refreshing! The only downside was the service. The place was empty, but I waited almost five minutes before anyone even said hello, which felt a little unwelcoming. Hopefully next time the service is as good as the smoothies.
Atmosphere: 2
Food: 5
Service: 3
Very friendly, great smoothies and food and fast.
Atmosphere: 5
Food: 5
Service: 5
The food was nice but the service was amazing. Even though it's a fast food place the employees didn't seem like they hated their job. The servers were attentive and quick. Very nice. I can't tell how much I appreciate that because sometimes it feels like people just don't value customers anymore. And they were young and so respectful. Thank you so much.
Atmosphere: 5
Food: 4
Service: 5
SAMUEL G⭐️⭐️⭐️⭐️⭐️ Customer Service
I came within 10 minutes of closing. As soon as I entered I apologized, since I know they’re about to close. I’ve also worked in fast food/customer service before. So I understand that everyone’s trying to clean up by the time shift ends to go home.
Immediately I saw Samuel G. he gave me great customer service as if it was the beginning of the day. Good energy, great eye contact and was present mentally the entire time taking my order. It never felt forced or as if I was a burden. Answered any questions on iPad, and even helped me with a deal that was running for rewards members. Effortless customer service is truly his skill👏👏👏👏👏
Terrible I advise nobody to eat here
An excellent place to have good food, good atmosphere and special service. Especially the treatment of workers Seidier and Jose who helped me choose food with a spectacular treatment. Super Recommended 👌🏻
Atmosphere: 5
Food: 5
Service: 5
Sad... to receive the order open the bowl and seeing canned pineapple.
Absolutely love coming here food is always fresh I mean FRESHHH & service is always good. The ambience is very light & airy my favorite combo is pnut paradise with chipotle flatbread 💜🤌🏽.
I am writing to formally express my disappointment and concern regarding the treatment I experienced at this particular Tropical Smoothie . The behavior exhibited by both the employee and the owner was not only unprofessional but also racially egregious and deeply upsetting.
When I went to pick up my order online order, they said that it was never received so instead of taking there time to prepare my order I stood and watched the employee frantically rush while preparing my order which made it very sloppy, which I initially overlooked. However, after arriving home I noticed the food I received was sloppily prepared a second time and did not meet even basic standards of quality.
When I attempted to express my dissatisfaction respectfully, the response was highly inappropriate. The owner not only dismissed my concerns but became upset and defensive and asked me not to return.
This reaction alone was disappointing, but the situation escalated further when I started receiving repeated phone calls from the owner after I left. This invasive and unnecessary follow-up felt retaliatory and only added to my distress.
What troubles me the most as a paying customer, I deserve the same respect, attention, and quality service as anyone else. Instead, I was made to feel unwelcome and targeted in a manner that is both unacceptable and contrary to basic customer service ethics.
I hope you take this complaint seriously and use it as an opportunity to reflect on how such behavior impacts your customers and your business’s reputation. I expect a formal apology and an assurance that corrective measures will be taken to ensure no other customer has to endure a similar experience.
Wonderful customer service 1st time here and the manager Tino was so helpful help me order exactly what I like because I don’t like smoothies but he made my experience super easy the jerk chicken wrap the sunrise sunset smoothie was great .. the cashier Kay was cool to recommend highly
Restaurantji Recommends
The store manager was great! Helped me out with my mixed up order.
EXCELLENT SERVICE!!! The young people working there age the manager were so accommodating and courteous!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Pesto, Mango Magic
Tropical Smoothie Never Disappoints – So Many Delicious Options!
Tropical Smoothie is one of my favorite spots because of their wide variety of smoothies and tasty food options. Whether you’re craving something fruity or looking for a quick bite, they’ve got something for everyone.
On my last visit, I decided to try the Island Punch Smoothie – a blend of peach, guava, passionfruit, mango, and pineapple. I added strawberry to it, and I would definitely recommend this combo. It was absolutely delicious – super refreshing, sweet, and packed with tropical flavors.
For my daughter, I ordered the Strawberry Banana kids smoothie, but substituted the banana for mango, and she absolutely loved it! It’s great that they offer kid-sized options and allow for customizations.
In addition to their smoothies, they have a nice selection of breakfast and lunch options like wraps, flatbreads, sandwiches, and bowls, so you can grab a full meal if you’re feeling hungry.
The variety, quality, and customization options make Tropical Smoothie a must-visit, especially if you’re a smoothie lover like me!
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Chips, Smoothie and a Wrap, Acai Bowl, Chocolate Chip Cookie
I recently visited here, and it was an amazing tropical escape! The ambiance is vibrant, with lush greenery and a laid-back island vibe. The menu offers a delightful variety of fresh, tropical-inspired dishes and drinks. I tried their mango smoothie and the coconut — both were absolutely delicious and bursting with flavor! The staff was friendly, attentive, and made the whole experience even better. Whether you're looking for a quick getaway or a relaxing spot to enjoy some fresh food, this place is a must-visit! Highly recommended!
Guy
Lrg ? ? ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Acai Bowl
I ordered a hummus wrap with extra hummus and no tomatoes or onions and a peanut butter cup smoothie online, the smoothie does not have peanut butter and the wrap has onions, tomatoes, and does not have hummus.
Atmosphere: 1
Food: 1
Service: 1
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