Manager be attentive, I arrived 45 minutes before closing and they knocked down the system order so that I didn't order, I went through the window and they hid 😅, the third time I passed behind me there were two more cars and they had to answer even though they knocked down the ordering system once again , y uno de los trabajadores salio gritando a las 2 termine no me importan las ordenes
Atmosphere: 1
Food: 5
Service: 1
Eduardo Aguerrevere
Terrible. Placed a mobile order for my wife and I. The left out my entire French fries. I didn’t even go back to complain because I am tired and work tomorrow. But this place is just terrible, been here about 2 times and both times have been horrible. Cold food and fries, and they charge 64c for the cheese sauce, robbery lol
Never coming back to this Wendys. Avoid if possible. Chick fil a is a second away and a billion times better.
Atmosphere: 1
Food: 1
Service: 1
hernandez antonio
I have come here several times and it's very clean the working associates are very friendly and helpful and professional the food is great I love this Wendy's
Atmosphere: 5
Food: 5
Service: 5
Cosme Arrieta
Service was terrible made an online order it wasn’t ready when I got to the store my food wasn’t ready waited 20 min ppl were coming in ordering in store and got there food before mine
Atmosphere: 3
Food: 5
Service: 1
Maria Cruz
Horrible Wendy's short on staff long lines that don't move horrible service
Service: 1
Eric N. Klein
Driving on the highway, saw sign for Wendy’s, took off ramp just to discover Wendy’s is over 3 miles away. Had I known, I never would have exited the highway and looked for something closer. Very misleading.
Food: 3
Service: 2
Charmander loves z
Cold food, forgot an entire burger, nuggets. And sauces. Edit: Another burger was labeled plain like we ordered. Ended up having everything on it. Dissapointed
Atmosphere: 1
Food: 1
Service: 1
Kevin Shaw
I was very unpleasant my daughter loves the Wendy 5 for 5 chocolate chip cookies I drove an extra 5 minutes and when I arrived cashier took my order then another associate said I’m taking 5 chocolate chip cookies so you can take the last 3 and 2 other cookies so not right hopefully next trip will be better.
lisa
I am leaving this review because it’s the second time that this happened and it’s not fair for the customer, I went to buy two combos and a frosty, I presented my coupon before paying, they gave me no receipt and charged me the item that was supposed to be discounted THAT IS CALLED STEALING!
Stanley Serpas
Been going to this Wendy’s for years, I gave this Wendy’s about five chances before writing this review about just the horrible service. I have gotten every single time I have dined in inside this Wendy’s. Just went in for a simple breakfast with my family and was met with workers that Have attitudes, don’t know English, and don’t care about service at all. Was forced to pay $.50 per sauce. Food was horribly stale drink machine was off as usual And left with a disappointed family as usual. This Wendy’s needs new management or should be closed down permanently. I hate that I cannot get a simple breakfast with my family at this point at this Wendy’s location.
I would like to commend Karen. She listen to my request and made it happen with a smile. The second person I would like to acknowledge is Diolinda, she was working the fryer she also made happen with a smile. Daines, I guess the manager, does not care to much about customer service. After I made my purchase of chicken tenders, I notice there was a promotion in the Wendy's app for free fries with purchase of $5 or more and I ask her it would honor it after the fact. She replied with a no. It seems to me that she was been very petty over some fries that they sometimes they throw away.
Atmosphere: 4
Food: 4
Service: 3
Victor Torres
Frosty lover
Atmosphere: 5
Food: 5
Service: 4
Cindy
Charging 50 cents for a sauce is crazy! My chicken sandwich is supposed to already have mayo and they put so little you can’t even taste it..I refuse to pay extra for sauce. …so I had a dry sandwich.. It’s not the money, it’s the principle..no wonder they’re losing business…never coming here again
T
Employees are amazing I’ve been coming here for a couple years now but what I find absolutely insulting and outrageous is a fast food joint expecting customers to pay 50 extra cents for each packet of sauce they want. Bbq doesn’t even come with your fries or nuggets anymore you’d think it would but nope they’re making you pay a whole half a dollar for each little miserable sauce pack. It’s insanity and Wendy’s out their mind if they think anyone’s ok with coming to a fast food joint to pay extra for some sauce that’s always came with the food. Safe to say I’m not paying that ever
Atmosphere: 5
Food: 5
Service: 5
Lovely Jackson
10/12/2025 10:39 pm.. drive through order apple pecan salad combo with a order of spicy nuggets.. get to window jus to b told pull to the side .. waited for order . Order was disgusting , cold , stale , salad made very sloppy! No one spoke English, very rude and unprofessional!!! VERY DISAPPOINTED 😔
Manager be attentive, I arrived 45 minutes before closing and they knocked down the system order so that I didn't order, I went through the window and they hid 😅, the third time I passed behind me there were two more cars and they had to answer even though they knocked down the ordering system once again , y uno de los trabajadores salio gritando a las 2 termine no me importan las ordenes
Atmosphere: 1
Food: 5
Service: 1
Terrible. Placed a mobile order for my wife and I. The left out my entire French fries. I didn’t even go back to complain because I am tired and work tomorrow. But this place is just terrible, been here about 2 times and both times have been horrible. Cold food and fries, and they charge 64c for the cheese sauce, robbery lol
Never coming back to this Wendys. Avoid if possible. Chick fil a is a second away and a billion times better.
Atmosphere: 1
Food: 1
Service: 1
I have come here several times and it's very clean the working associates are very friendly and helpful and professional the food is great I love this Wendy's
Atmosphere: 5
Food: 5
Service: 5
Service was terrible made an online order it wasn’t ready when I got to the store my food wasn’t ready waited 20 min ppl were coming in ordering in store and got there food before mine
Atmosphere: 3
Food: 5
Service: 1
Horrible Wendy's short on staff long lines that don't move horrible service
Service: 1
Driving on the highway, saw sign for Wendy’s, took off ramp just to discover Wendy’s is over 3 miles away. Had I known, I never would have exited the highway and looked for something closer. Very misleading.
Food: 3
Service: 2
Cold food, forgot an entire burger, nuggets. And sauces.
Edit:
Another burger was labeled plain like we ordered.
Ended up having everything on it.
Dissapointed
Atmosphere: 1
Food: 1
Service: 1
I was very unpleasant my daughter loves the Wendy 5 for 5 chocolate chip cookies I drove an extra 5 minutes and when I arrived cashier took my order then another associate said I’m taking 5 chocolate chip cookies so you can take the last 3 and 2 other cookies so not right hopefully next trip will be better.
I am leaving this review because it’s the second time that this happened and it’s not fair for the customer, I went to buy two combos and a frosty, I presented my coupon before paying, they gave me no receipt and charged me the item that was supposed to be discounted THAT IS CALLED STEALING!
Been going to this Wendy’s for years, I gave this Wendy’s about five chances before writing this review about just the horrible service. I have gotten every single time I have dined in inside this Wendy’s. Just went in for a simple breakfast with my family and was met with workers that Have attitudes, don’t know English, and don’t care about service at all. Was forced to pay $.50 per sauce. Food was horribly stale drink machine was off as usual And left with a disappointed family as usual. This Wendy’s needs new management or should be closed down permanently. I hate that I cannot get a simple breakfast with my family at this point at this Wendy’s location.
Atmosphere: 2
Food: 1
Service: 1
Restaurantji Recommends
I would like to commend Karen. She listen to my request and made it happen with a smile. The second person I would like to acknowledge is Diolinda, she was working the fryer she also made happen with a smile. Daines, I guess the manager, does not care to much about customer service. After I made my purchase of chicken tenders, I notice there was a promotion in the Wendy's app for free fries with purchase of $5 or more and I ask her it would honor it after the fact. She replied with a no. It seems to me that she was been very petty over some fries that they sometimes they throw away.
Atmosphere: 4
Food: 4
Service: 3
Frosty lover
Atmosphere: 5
Food: 5
Service: 4
Charging 50 cents for a sauce is crazy! My chicken sandwich is supposed to already have mayo and they put so little you can’t even taste it..I refuse to pay extra for sauce. …so I had a dry sandwich.. It’s not the money, it’s the principle..no wonder they’re losing business…never coming here again
Employees are amazing I’ve been coming here for a couple years now but what I find absolutely insulting and outrageous is a fast food joint expecting customers to pay 50 extra cents for each packet of sauce they want. Bbq doesn’t even come with your fries or nuggets anymore you’d think it would but nope they’re making you pay a whole half a dollar for each little miserable sauce pack. It’s insanity and Wendy’s out their mind if they think anyone’s ok with coming to a fast food joint to pay extra for some sauce that’s always came with the food. Safe to say I’m not paying that ever
Atmosphere: 5
Food: 5
Service: 5
10/12/2025 10:39 pm.. drive through order apple pecan salad combo with a order of spicy nuggets.. get to window jus to b told pull to the side .. waited for order . Order was disgusting , cold , stale , salad made very sloppy! No one spoke English, very rude and unprofessional!!! VERY DISAPPOINTED 😔
Atmosphere: 1
Food: 1
Service: 1
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