I am leaving this review because it’s the second time that this happened and it’s not fair for the customer, I went to buy two combos and a frosty, I presented my coupon before paying, they gave me no receipt and charged me the item that was supposed to be discounted THAT IS CALLED STEALING!
Stanley Serpas
Been going to this Wendy’s for years, I gave this Wendy’s about five chances before writing this review about just the horrible service. I have gotten every single time I have dined in inside this Wendy’s. Just went in for a simple breakfast with my family and was met with workers that Have attitudes, don’t know English, and don’t care about service at all. Was forced to pay $.50 per sauce. Food was horribly stale drink machine was off as usual And left with a disappointed family as usual. This Wendy’s needs new management or should be closed down permanently. I hate that I cannot get a simple breakfast with my family at this point at this Wendy’s location.
Atmosphere: 2
Food: 1
Service: 1
Frank Bahamonde
I would like to commend Karen. She listen to my request and made it happen with a smile. The second person I would like to acknowledge is Diolinda, she was working the fryer she also made happen with a smile. Daines, I guess the manager, does not care to much about customer service. After I made my purchase of chicken tenders, I notice there was a promotion in the Wendy's app for free fries with purchase of $5 or more and I ask her it would honor it after the fact. She replied with a no. It seems to me that she was been very petty over some fries that they sometimes they throw away.
Atmosphere: 4
Food: 4
Service: 3
Victor Torres
Frosty lover
Atmosphere: 5
Food: 5
Service: 4
Cindy
Charging 50 cents for a sauce is crazy! My chicken sandwich is supposed to already have mayo and they put so little you can’t even taste it..I refuse to pay extra for sauce. …so I had a dry sandwich.. It’s not the money, it’s the principle..no wonder they’re losing business…never coming here again
T
Employees are amazing I’ve been coming here for a couple years now but what I find absolutely insulting and outrageous is a fast food joint expecting customers to pay 50 extra cents for each packet of sauce they want. Bbq doesn’t even come with your fries or nuggets anymore you’d think it would but nope they’re making you pay a whole half a dollar for each little miserable sauce pack. It’s insanity and Wendy’s out their mind if they think anyone’s ok with coming to a fast food joint to pay extra for some sauce that’s always came with the food. Safe to say I’m not paying that ever
Atmosphere: 5
Food: 5
Service: 5
Lovely Jackson
10/12/2025 10:39 pm.. drive through order apple pecan salad combo with a order of spicy nuggets.. get to window jus to b told pull to the side .. waited for order . Order was disgusting , cold , stale , salad made very sloppy! No one spoke English, very rude and unprofessional!!! VERY DISAPPOINTED 😔
Atmosphere: 1
Food: 1
Service: 1
Hemel Llinas
You know what’s crazy? Ordering 10 minutes ahead on the app, arriving and being told to wait another 10 minutes in a parking spot and then the food coming out cold. And on top of that they have a new AI drive thru which is slow so expect longer drive thru times.
Atmosphere: 1
Food: 1
Service: 1
A Spinxo
Rude employees and the manager is always on her phone in her office
I am leaving this review because it’s the second time that this happened and it’s not fair for the customer, I went to buy two combos and a frosty, I presented my coupon before paying, they gave me no receipt and charged me the item that was supposed to be discounted THAT IS CALLED STEALING!
Been going to this Wendy’s for years, I gave this Wendy’s about five chances before writing this review about just the horrible service. I have gotten every single time I have dined in inside this Wendy’s. Just went in for a simple breakfast with my family and was met with workers that Have attitudes, don’t know English, and don’t care about service at all. Was forced to pay $.50 per sauce. Food was horribly stale drink machine was off as usual And left with a disappointed family as usual. This Wendy’s needs new management or should be closed down permanently. I hate that I cannot get a simple breakfast with my family at this point at this Wendy’s location.
Atmosphere: 2
Food: 1
Service: 1
I would like to commend Karen. She listen to my request and made it happen with a smile. The second person I would like to acknowledge is Diolinda, she was working the fryer she also made happen with a smile. Daines, I guess the manager, does not care to much about customer service. After I made my purchase of chicken tenders, I notice there was a promotion in the Wendy's app for free fries with purchase of $5 or more and I ask her it would honor it after the fact. She replied with a no. It seems to me that she was been very petty over some fries that they sometimes they throw away.
Atmosphere: 4
Food: 4
Service: 3
Frosty lover
Atmosphere: 5
Food: 5
Service: 4
Charging 50 cents for a sauce is crazy! My chicken sandwich is supposed to already have mayo and they put so little you can’t even taste it..I refuse to pay extra for sauce. …so I had a dry sandwich.. It’s not the money, it’s the principle..no wonder they’re losing business…never coming here again
Employees are amazing I’ve been coming here for a couple years now but what I find absolutely insulting and outrageous is a fast food joint expecting customers to pay 50 extra cents for each packet of sauce they want. Bbq doesn’t even come with your fries or nuggets anymore you’d think it would but nope they’re making you pay a whole half a dollar for each little miserable sauce pack. It’s insanity and Wendy’s out their mind if they think anyone’s ok with coming to a fast food joint to pay extra for some sauce that’s always came with the food. Safe to say I’m not paying that ever
Atmosphere: 5
Food: 5
Service: 5
10/12/2025 10:39 pm.. drive through order apple pecan salad combo with a order of spicy nuggets.. get to window jus to b told pull to the side .. waited for order . Order was disgusting , cold , stale , salad made very sloppy! No one spoke English, very rude and unprofessional!!! VERY DISAPPOINTED 😔
Atmosphere: 1
Food: 1
Service: 1
You know what’s crazy? Ordering 10 minutes ahead on the app, arriving and being told to wait another 10 minutes in a parking spot and then the food coming out cold. And on top of that they have a new AI drive thru which is slow so expect longer drive thru times.
Atmosphere: 1
Food: 1
Service: 1
Rude employees and the manager is always on her phone in her office
They get the order right most of the time
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Went thru drive thru no one in line just to be told go park they bring the food strawberry lemonade was water
Food: 2
Service: 1
Team was great.
Atmosphere: 5
Food: 5
Service: 5
The coworkers was nice and fast
Atmosphere: 5
Food: 5
Service: 5
Service was nice however I’m missing food. When you call the restaurant to have issue handled they don’t answer.
Food: 1
Service: 5
The food is always good
Atmosphere: 5
Food: 5
Service: 5
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