Dunkin'

2409 US-19, Holiday
(727) 935-4237

Recent Reviews

Sort by
Justine

You advertise that you’re open at 1:51 PM today but have workers standing by the drive-through window not answering the drive-through speaker. Do better. I shouldn’t have to get out with my newborn to go inside to order a coffee.

B Renda

If you wanna be treated like a burden head on down to this Dunkin where they always get the order wrong and then act like it’s ur fault… wish this wasn’t the convenient location for me on the way to work.idk if they hire them that way or train them to be that way

Atmosphere: 1

Food: 2

Service: 1

Edward P Schemenauer

Great coffee and it's always served in a timely manner

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sausage Egg and Cheese, Iced Latte, Bacon Egg and Cheese, Doughnut, Bagel with Cream Cheese Spread, Strawberry, Dozen Donuts, Croissant, Iced Macchiato, Maple Sugar Bacon Breakfast Sandwich, Hash Browns, Egg and Cheese, Bagel

Michael Davila

Ah, Dunkin' Donuts, the place where dreams of caffeine are brewed and promptly shattered! Every time I go, I play a fun little game called *Guess What I Ordered vs. What I Got*. Spoiler: I lose every time.

Ordered a caramel latte with oat milk? Surprise! Here’s a black coffee with a splash of confusion. Asked for a glazed donut? Nope, here’s a bagel as dry as my sense of humor after waiting 20 minutes.

But hey, they’re consistent! Consistently wrong, that is. At this point, I don’t even care what they give me—I just hope it’s warm and caffeinated. And honestly, their confidence in giving me the wrong order is so bold, I almost admire it. Almost.

5 stars for entertainment, 1 star for accuracy. Would I go back? Absolutely. It’s like a caffeinated lottery, and I’m addicted to the chaos.

Atmosphere: 5

Food: 5

Service: 1

Jose De Jesus

Very good latte

Atmosphere: 5

Food: 5

Service: 5

Jason

I stop here very early in the morning on my way to work to get my coffee. The girl that works over night is very sweet and the coffee is always hot and fresh. I only stop here because because of her. She's beautiful too 🤭.

Atmosphere: 5

Food: 5

Service: 5

Rosalyn Colon

Backing bacon cold, don't need to repeat when an order is said clearly.

Atmosphere: 1

Food: 1

Service: 1

Nardin Lotfalla

The customer service so bad attitude and they make coffee with wrong way and they took with bad way they not deserve one star

AndyTUBE

Worst customer service

Atmosphere: 1

Food: 1

Service: 1

loc lam

Friendly staff and fast service

Atmosphere: 5

Food: 5

Service: 5

elieser menas

Horrible service gave me the wrong food and didn't want to be accountable for it.

Atmosphere: 1

Food: 1

Service: 1

Emily Windham

Twice now my order has been messed up and I didn't receive all of my food. The manager was awful, terrible customer service

Atmosphere: 1

Food: 1

Service: 1

Motley Mark

Bad customer service!

Atmosphere: 1

Food: 1

Service: 1

Madison Hurst

My drinks are always made correctly, and the drive through staff are kind; which is great. But today I went inside to collect my mobile order and had a less than stellar experience at the counter.

The woman running the counter, appeared middle age (didn’t have a name tag), rudely looked at me standing by the mobile order spot and said “can I help you?” I said “yes, do you have a mobile order for Madison?” She looked at the empty mobile order pick up spot and said “well it’s not there.” And went on taking more orders.

Frustrated, I went to the regular pick up counter and asked the drive through staff if they had my order and they did.

Do better lady at the counter!

Atmosphere: 3

Food: 5

Service: 2

Ted Kozak

If I could give a zero I would. Rude staff. I simply wanted to order a few items that I redeemed from points in the app, the cashier didn’t, charged me the full amount and then looked at me in disgust when I questioned her. There are a ton of other Dunkin locations and I won’t be back to this one. Good luck if you patronize this unhappy location.

Atmosphere: 1

Food: 1

Service: 1

Loading...