I ordered two pizzas to be delivered and they use Door Dash now, so that is who was assigned. When we got the pizzas one was basically okay, but the other was SHREDDED. Like someone turned that box sideways 🤣 Anyways, I tried to send a complaint through Door Dash, but they said I had to contact the store. I went online and sent an email about getting a refund or just one other pizza and the manager was so cool about it. He apologized, said he would replace both of them, and we had a super smooth time walking in and getting them replaced. I know you can't control everything and I feel like they handled the recovery very well. 10/10 service and the employees were super nice.
Parking: It's a little plaza with not a lot going on at one time, so theres always parking.
Kid-friendliness: It's just a walk in with a bench, so definitely a grab it and go. There isnt anywhere to eat there. But there is some parks nearby if you go east from that plaza to the river.
Wheelchair accessibility: It is wheelchair accesible, but it does not have an automatic door.
Papa John’s couldn’t even accept a 50 dollar bill
Atmosphere: 2
Food: 3
Service: 2
Brooke Totman
Always good and fast
Atmosphere: 5
Food: 5
Service: 5
Mckinney Millsap
I was cheated out of 11dollers the Pizza was nasty and cold I was refunded my 10the next day and the guy name Bruce was brushing his teeth and he tried to hide and he still trisd to take my order all that toothpaste began to drip from his mouth he went got tissue to wipe his mouth up and his gum was bleeding how he didn't use gloves or wash his hands he went on and rolled the dough this was very unprofessional this year is the Papa John off of LPGA in Nova road if I can rate you a zero I would that store don't deserve a zero
ROBERT
Expectations vs. Reality Decent, but not what was expected. Very nice staff.
Atmosphere: 4
Food: 3
Service: 5
Brian Smith-Dutton
Ordered at 9:30 pm, it's now 11:55 pm and the store wont answer the phone. Got passed around on the phone like it was a game. place used to be good, total dung show now. you guys really suck using door dash, maybe tell corp to shove it.
Atmosphere: 1
Food: 1
Service: 1
Nina Salicrup
I called and order and the gentleman on the phone wasn't understanding my order- so I repeated it to him numerous times and my husband went and picked up the pizza and the order was wrong. I tried calling to get it corrected no one is picking up not even the manager line. I'm very disappointed in my food and customer service.
Atmosphere: 1
Food: 1
Service: 1
Butchie W. Burnette Sr.
Quick service with friendly smiles and delicious hot pizza. :)
Atmosphere: 4
Food: 5
Service: 4
Jon Rinkenberger
I ordered a pizza, they messed up the order, and the driver must have braked heavily because what I got was a mess (see pic). Upon calling them, the manager insinuated that I was lying. I've ordered hundreds of dollars of pizza from them over the years. No more.
Atmosphere: 1
Food: 1
Service: 1
dawnie pooh
I’m not sure if I got the correct Papa John’s but my husband ordered food today online and Jimmy was our delivery guy. The food was nice & hot and Jimmy was nice & professional. I live in Sands Parc
Food: 5
Service: 5
Recommended dishes: Chocolate Brownie, New York Pizza, Chocolate Chip Cookie
Horrible service! Delivery took 1 HOUR TO COOK 1 SMALL FOOD ITEM!!
Atmosphere: 1
Food: 1
Service: 1
Mike M.
Great pizza and fast, friendly staff
Atmosphere: 3
Food: 5
Service: 5
Fighters Bargains
Every time I've had to go there, the employees are unfriendly to rude and it's not really clean, the employees look unkempt. This is 5 of the employees in the last few months. It is on Holly Hil in a shady area l . The worst papa John's in area
Atmosphere: 1
Food: 2
Service: 1
Matt
Horrible service! Delivery took 1 HOUR TO COOK 1 SMALL FOOD ITEM!!
I ordered two pizzas to be delivered and they use Door Dash now, so that is who was assigned. When we got the pizzas one was basically okay, but the other was SHREDDED. Like someone turned that box sideways 🤣 Anyways, I tried to send a complaint through Door Dash, but they said I had to contact the store. I went online and sent an email about getting a refund or just one other pizza and the manager was so cool about it. He apologized, said he would replace both of them, and we had a super smooth time walking in and getting them replaced. I know you can't control everything and I feel like they handled the recovery very well. 10/10 service and the employees were super nice.
Parking: It's a little plaza with not a lot going on at one time, so theres always parking.
Kid-friendliness: It's just a walk in with a bench, so definitely a grab it and go. There isnt anywhere to eat there. But there is some parks nearby if you go east from that plaza to the river.
Wheelchair accessibility: It is wheelchair accesible, but it does not have an automatic door.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza, 10 -Cheesesticks, Chocolate Chip Cookie
Papa John’s couldn’t even accept a 50 dollar bill
Atmosphere: 2
Food: 3
Service: 2
Always good and fast
Atmosphere: 5
Food: 5
Service: 5
I was cheated out of 11dollers the Pizza was nasty and cold I was refunded my 10the next day and the guy name Bruce was brushing his teeth and he tried to hide and he still trisd to take my order all that toothpaste began to drip from his mouth he went got tissue to wipe his mouth up and his gum was bleeding how he didn't use gloves or wash his hands he went on and rolled the dough this was very unprofessional this year is the Papa John off of LPGA in Nova road if I can rate you a zero I would that store don't deserve a zero
Expectations vs. Reality
Decent, but not what was expected. Very nice staff.
Atmosphere: 4
Food: 3
Service: 5
Ordered at 9:30 pm, it's now 11:55 pm and the store wont answer the phone. Got passed around on the phone like it was a game. place used to be good, total dung show now. you guys really suck using door dash, maybe tell corp to shove it.
Atmosphere: 1
Food: 1
Service: 1
I called and order and the gentleman on the phone wasn't understanding my order- so I repeated it to him numerous times and my husband went and picked up the pizza and the order was wrong. I tried calling to get it corrected no one is picking up not even the manager line. I'm very disappointed in my food and customer service.
Atmosphere: 1
Food: 1
Service: 1
Quick service with friendly smiles and delicious hot pizza. :)
Atmosphere: 4
Food: 5
Service: 4
I ordered a pizza, they messed up the order, and the driver must have braked heavily because what I got was a mess (see pic). Upon calling them, the manager insinuated that I was lying. I've ordered hundreds of dollars of pizza from them over the years. No more.
Atmosphere: 1
Food: 1
Service: 1
I’m not sure if I got the correct Papa John’s but my husband ordered food today online and Jimmy was our delivery guy. The food was nice & hot and Jimmy was nice & professional. I live in Sands Parc
Food: 5
Service: 5
Recommended dishes: Chocolate Brownie, New York Pizza, Chocolate Chip Cookie
Restaurantji Recommends
Horrible service! Delivery took 1 HOUR TO COOK 1 SMALL FOOD ITEM!!
Atmosphere: 1
Food: 1
Service: 1
Great pizza and fast, friendly staff
Atmosphere: 3
Food: 5
Service: 5
Every time I've had to go there, the employees are unfriendly to rude and it's not really clean, the employees look unkempt. This is 5 of the employees in the last few months. It is on Holly Hil in a shady area l . The worst papa John's in area
Atmosphere: 1
Food: 2
Service: 1
Horrible service! Delivery took 1 HOUR TO COOK 1 SMALL FOOD ITEM!!
Atmosphere: 1
Food: 1
Service: 1
Megan is wonderful :)
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