Dunkin'

1814 Campbell Dr, Homestead
(786) 339-9115

Recent Reviews

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Lisa Urena

I placed an order by the drive thru and I had a reward to use for 3 free munchkins when I arrived the worker took my card and did not scan my phone I then told her that had a reward and she said that I had already paid that there was nothing she was able to do. I requested to speak to the manager but instead another lady came to the window and started yelling at me in spanish and telling me how I have no education because I didn’t want to listen to her yelling at me with my children in the car. She then proceeded to not want to give me my order for which I had already paid for until finally the manager showed up at the window and had to tell her to stop arguing with the customer he did not even try to help solve the issue and I ended up leaving without being able to use my reward. But the worst part is that they completely got my order wrong (of course they did not speak ine word of english)and my children did not want me to go back to change it because they were scared. I will never go back to this Dunkin Donuts.

Atmosphere: 1

Food: 1

Service: 1

Karina Gionti

The worst Dunkin’ location I’ve ever went to. I asked for the snackin’ bacon and an iced latte. The bacon was COLD as if I was given an old order. My latte was done incorrectly and when I told the drive through worker that I asked for milk instead of creamer, I was given an attitude and returned MY SAME OLD COFFEE THAT WAS WRONG. Waste of my money and it’s so disappointing. If I could rate zero stars I absolutely would.

Atmosphere: 1

Food: 1

Service: 1

Lashuam Allen

I wish I could give this place no damn stars they are only nice to Spanish. They made a drink that was horrible no sugar barely any creamer when I asked them to remake it it was not remade but they dumped half off it out and filled it with whipped cream when I asked for a completely different drink they guy at the window told me he couldn’t change the drink in the system with the order I said okay fine then I would just like to order a separate drink that I will pay for because my child didn’t like the other drink. He then told me he can’t take my order at the window for a damn drink that would have not taken long to make because the was their arguing about it with me for at least 5 whole minutes when you could have been making the damn drink. But I know it’s a lie about him not being about to take a damn drink order at window you could ring it up on the register up front it’s a drink that’s cost 4.29 I use my Apple Pay and we’re done but you wanna argue with me the customer about a damn drink that yall made HORRIBLY ITS NOT LIKE THE DRINK WAS MADE RIGHT BECAUSE IVE HAD IT BEFORE AND IT WAS NOT MADE CORRECTLY NO IT WAS NASTY. I won’t ever come back to this location.

Thany Arevalo

The service here is terrible! The lady who usually works in the drive through continually makes slick comments to me in Spanish not knowing I understand. I usually go here to get breakfast and definitely will not be back. I’m sick of it.

Service: 1

g s

EVERYTIME I go to this Dunkin’ Donuts and get any kind of food item it has the weirdest taste ever and it’s always the same kind of taste! I don’t know if they do not clean their oven properly or what but it’s ridiculous honestly.

Atmosphere: 3

Food: 1

Service: 3

jeffrey miller

Lack of donuts available. Vanilla cream.

Grace P

This place sucks EVERYTIME I order oat milk they give me regular and when I ask to make sure they say yes it is. And it's a lie. I hope yall develop ibs and have the worst stomach pains of y'all's lives.
I will be reporting yall to corporate. Some ppl actually have allergies.

Food: 1

Service: 1

Lars_northerngermanbbq

You Guys have been soooo nice. You made our day. ??

Atmosphere: 4

Food: 4

Service: 5

Erika

This use to be my favorite Dunkin for my coffee runs. Never had an issue.after the whole Covid era this place service has declined to the max. my drinks are disgusting and my food is always overcooked and hard. In today’s visit, I asked for a caramel craze latte iced. on the little sticker that’s placed on the cup. I see it says that it’s supposed to come with caramel drizzle. I got absolutely no caramel drizzle. Also it doesn’t taste like a latte. It taste like a coffee without sugar my biggest problem with this place, has to be the personnel who’s always taking orders she so dry where is the enthusiasm? Where is the good morning welcome to Dunkin what can I get for you? Except you get a dry personnel that you can literally tell she hates being there and then after you advise her of what you want she pauses for a moment and then says come to the window. Dunkin do better!

Atmosphere: 1

Food: 1

Service: 1

Eduardo Sanchez (Rez960)

A dunkin donuts that has no donuts. Who'd have thunk it?

Atmosphere: 1

Food: 1

Service: 1

Jorge De Armas

I love this place.

Atmosphere: 5

Food: 5

Service: 5

gabriel Oliva

Awesome ?

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Donuts

La inda Linda

Parking: Great responsibility come with great power ?

Atmosphere: 5

Food: 5

Service: 4

Recommended dishes: Egg and Cheese

Normalinda Sepeda

Parking: Great responsibility come with great power ?

Atmosphere: 5

Food: 5

Service: 4

Recommended dishes: Mix Donuts, Munchkins Donut Hole Treats, Egg and Cheese

Jason Horn

Despite being busy early morning, patience is a virtue, the line moves faster than you think!!

Atmosphere: 5

Food: 5

Service: 5

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