The best Dunkin and staff, that’s why they’re always busy. Superior manager and service, always get our orders correct and everyone in and out in timely fashion. Gracias a todos los empleados amables de este location. 🌟 🌟 🌟 🌟 🌟
Atmosphere: 5
Food: 5
Service: 5
Scott Bawek
Coffee was hot and fresh. They don’t allow coffee to sit for long before making a new pot.
Atmosphere: 5
Food: 5
Service: 5
Nestor De la torre
Don't come here if your in a hurry. Counter person takes one order and filled it while a line forms. I asked if he could take all our orders at one time. He said no
Service: 1
Sir David
The best service I have ever received from a Dunkin’ Donuts.
Atmosphere: 5
Food: 5
Service: 5
Julian Nelson
JUAN JUAN JUAN this guy is unprofessional when I entered with a friend to get breakfast he had an attitude for NO REASON?? I was ordering 2 bagels and 2 coffees the store was empty he threw the donut bag on the counter in a toss near the register. I did not feel comfortable with him making my coffee so I canceled the order and got his name from the receipt!!! HORRIBLE CUSTOMER SERVICE Management needs a new employee with greeting skills Honestly, it could be racism because we do not speak Spanish. That is a big problem. Dec 9th 10am
Dani
Almost every time I went to this Dunkin they have messed up my order. I ordered two sausage egg and cheese someone tell me where the sausage is in both those sausage egg and cheese ?? The staff are miserable you can tell by looking at them and they are rude. They have an attitude when you talk to them like you’re forcing them to work there. Some of them don’t even understand English enough to be able to work there and they don’t even care enough to fix there mistakes
Atmosphere: 1
Food: 1
Service: 1
Bree K
WORST Dunkin’ Donuts ever. First of all, you shouldn’t be working in fast food is you don’t speak English, if you’re lazy, and if you’re not willing to at least make the drinks right. I asked for a caramel craze with extra sugar because everytime I come here they never put sugar, and they STILL couldn’t do that. even on their most quiet least busy days they’re STILL LAZY!! Awful service. Go somewhere else these people don’t care about their job.
Atmosphere: 1
Food: 1
Service: 1
Deeya Roundtree
Everytime I order from here something is missing and I have to ask the staff for it and/or the order I’m given is wrong. I don’t think my order has been right one time when ordering from this location.
The management at this store needs to do a much better job at staffing and resourcing. The employees are working hard and doing their best, but the store is consistently understaffed, which creates a poor experience for customers.
On multiple occasions, I’ve placed mobile orders for in-store pickup, only to arrive and find the doors locked because there weren’t enough employees to keep the lobby open. The drive-through lines are usually too long, and in those situations I’ve had no choice but to leave without my order, losing both money and time.
Because of these repeated issues, I had stopped going to this location. However, I recently gave it another chance, and unfortunately, the problems continued. Yesterday, after waiting through an extremely long drive-through line, I was told only at the ordering machine that the store was out of oat milk, forcing me to change my order. Then today, after waiting nearly 20 minutes with only one car ahead of me, I was told that there were no milk alternatives available at all—another frustrating waste of time.
The employees themselves have been kind and apologetic, and I want to emphasize that the fault is not theirs. This is a management issue—failure to provide enough staff, adequate resources, and clear communication protocols. Until these problems are addressed, customers will continue to have negative experiences and take their business elsewhere.
Jennifer Fernandez
Good specials and Rebecca was an excellent server.
Sunshine Florida
Great service and fast too
Atmosphere: 5
Food: 5
Service: 5
Gloria S
Been using this store for 4 years because it’s near home and convenient to purchase items for my children.Staff not fluent in English, no type of customer service skills and they never get an order correct. It’s sad that they are actually up and running. It’s as if nobody wants to be at work!
Atmosphere: 2
Food: 3
Service: 1
Sendy Bonilla
Sometimes they burn the food and order something and do not give you what you ask for. 👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻
The best Dunkin and staff, that’s why they’re always busy. Superior manager and service, always get our orders correct and everyone in and out in timely fashion. Gracias a todos los empleados amables de este location. 🌟 🌟 🌟 🌟 🌟
Atmosphere: 5
Food: 5
Service: 5
Coffee was hot and fresh. They don’t allow coffee to sit for long before making a new pot.
Atmosphere: 5
Food: 5
Service: 5
Don't come here if your in a hurry. Counter person takes one order and filled it while a line forms. I asked if he could take all our orders at one time. He said no
Service: 1
The best service I have ever received from a Dunkin’ Donuts.
Atmosphere: 5
Food: 5
Service: 5
JUAN JUAN JUAN this guy is unprofessional when I entered with a friend to get breakfast he had an attitude for NO REASON?? I was ordering 2 bagels and 2 coffees the store was empty he threw the donut bag on the counter in a toss near the register. I did not feel comfortable with him making my coffee so I canceled the order and got his name from the receipt!!! HORRIBLE CUSTOMER SERVICE Management needs a new employee with greeting skills Honestly, it could be racism because we do not speak Spanish. That is a big problem. Dec 9th 10am
Almost every time I went to this Dunkin they have messed up my order. I ordered two sausage egg and cheese someone tell me where the sausage is in both those sausage egg and cheese ?? The staff are miserable you can tell by looking at them and they are rude. They have an attitude when you talk to them like you’re forcing them to work there. Some of them don’t even understand English enough to be able to work there and they don’t even care enough to fix there mistakes
Atmosphere: 1
Food: 1
Service: 1
WORST Dunkin’ Donuts ever. First of all, you shouldn’t be working in fast food is you don’t speak English, if you’re lazy, and if you’re not willing to at least make the drinks right. I asked for a caramel craze with extra sugar because everytime I come here they never put sugar, and they STILL couldn’t do that. even on their most quiet least busy days they’re STILL LAZY!! Awful service. Go somewhere else these people don’t care about their job.
Atmosphere: 1
Food: 1
Service: 1
Everytime I order from here something is missing and I have to ask the staff for it and/or the order I’m given is wrong. I don’t think my order has been right one time when ordering from this location.
Atmosphere: 1
Food: 3
Service: 1
this is the worst dunkin ever.
Atmosphere: 1
Food: 1
Service: 1
cashier was rude and food was terrible
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
The management at this store needs to do a much better job at staffing and resourcing. The employees are working hard and doing their best, but the store is consistently understaffed, which creates a poor experience for customers.
On multiple occasions, I’ve placed mobile orders for in-store pickup, only to arrive and find the doors locked because there weren’t enough employees to keep the lobby open. The drive-through lines are usually too long, and in those situations I’ve had no choice but to leave without my order, losing both money and time.
Because of these repeated issues, I had stopped going to this location. However, I recently gave it another chance, and unfortunately, the problems continued. Yesterday, after waiting through an extremely long drive-through line, I was told only at the ordering machine that the store was out of oat milk, forcing me to change my order. Then today, after waiting nearly 20 minutes with only one car ahead of me, I was told that there were no milk alternatives available at all—another frustrating waste of time.
The employees themselves have been kind and apologetic, and I want to emphasize that the fault is not theirs. This is a management issue—failure to provide enough staff, adequate resources, and clear communication protocols. Until these problems are addressed, customers will continue to have negative experiences and take their business elsewhere.
Good specials and Rebecca was an excellent server.
Great service and fast too
Atmosphere: 5
Food: 5
Service: 5
Been using this store for 4 years because it’s near home and convenient to purchase items for my children.Staff not fluent in English, no type of customer service skills and they never get an order correct. It’s sad that they are actually up and running. It’s as if nobody wants to be at work!
Atmosphere: 2
Food: 3
Service: 1
Sometimes they burn the food and order something and do not give you what you ask for. 👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻
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