Absolutely terrible. Went into the sandwich shop for a to- go order. Requested no mayo on a veggie sub, got home and there’s mayo. Allergic to eggs, therefore the sandwich had to go into the garbage. Tried calling to order a new sandwich and they acted like they couldn't hear me on the phone.
Atmosphere: 3
Food: 1
Service: 1
Melanie Diaz
Amazing customer service,
Atmosphere: 5
Food: 5
Service: 5
Julie Rodriguez
Came in with my friends a few days ago had an overweight gentleman with a beard make my sandwich only to find a black beard hair in my sandwich. Why doesn't he wear some type of netting to prevent this? Won't be coming back.
Nicolas Canton
Months ago we used to order from them and were really happy with the food and excellent customer service but started to notice that the sandwiches were getting lighter and lighter, with very little meat on the sandwiches. With the wonderful addition of Jersey Mikes to our area, we moved away from Jimmys for awhile. Fast forward to today. With the recent changes and new offerings, we decided to give Jimmys another chance. My delivery order arrived and when I opened up the sandwich…..sooo much lettuce, virtually no chicken at all and a sorry little piece of bacon. I called the store and was given the Manager Steve. He proceeded to tell me that the sandwich was made correctly and with the correct portion of all ingredients. He then told me to bring the sandwich to the store if I wanted another one made.
I am understanding of how chain restaurants operate when it comes to monitoring portion sizes and inventory so I do not fault the manager directly. What is so upsetting is that in these economic times, places like this are raising prices to insane highs while reducing the quality/ quantity of their food. And customers are told to bring a delivery order back to the store for review, because they no longer have delivery drivers. I will not be ordering from this store or chain in the future.
Food: 1
Service: 1
Darkseid
Amazing place, ordered online 4th of July deal. No fuss, I complaints. Great people.
Atmosphere: 5
Food: 5
Service: 5
chris Wilton
Grab your food and go! Sandwiches are always fresh and tasty.
Atmosphere: 5
Food: 5
Service: 5
Alan Simmons II
Placed an order online. Wanted to pay cash. Called to make a substitution. Was told I wouldn’t be able to receive my order because they weren’t accepting cash. They have no delivery driver so they can only use third party to deliver the food. Jimmy John’s is hiring if you’re reading this.
Recommended dishes: Italian Night Club
Jesse Attard
Placed order online. Took 40 minutes for 2 wraps. The orders were not correct. Customer service is lacking. They seem understaffed, and undermanaged. Only 3 people working during lunch hour and they were all over the place (picture chickens running around with their heads cut off).
khsantana 72
I had an Italian sub delivered with no tomato. Very disappointed after requesting they add tomato. By the time I realized, they had closed.
I went in and ordered a rost beef melt on a wrap they gave it to me on bread even though I told em I wanted it on a wrap they had to remake it and they gave it to me cold I didn't realize that untill I was pulling out the driveway and the worst part is I was the only one there , I ll never eat at Jimmy Jon's ever again
hilda hernandez
I love this establishment, always a friendly smile and great service. Anthony is the manager and Will always have a great energy and welcome everyone with huge positivity. Food is always good and ingredients are kept very fresh with consistency.
Atmosphere: 5
Food: 5
Service: 5
Giselle Ponce
I had an amazing experience at Jimmy John’s today, thanks to Anthony! From the moment I walked in, he was friendly and welcoming. He made sure my order was perfect, and I was especially impressed by how he interacted with my kids. He took the time to engage with them, made them laugh which made their day. It's not every day you find someone who goes above and beyond to make a meal enjoyable for both adults and kids. Anthony's kindness and excellent customer service truly stood out! I’ll definitely be coming back. Highly recommend!
Mitchel Serna
Food never disappoints, came in a couple days ago and experienced one of the best customer service ever by someone named Anthony . Thank you for the great treatment !
Simone Chong
Anthony is a great manager, keeps the store clean and with good energy! Such a nice environment and great customer service, he needs a raise!
As always, the best.
Atmosphere: 5
Food: 5
Service: 5
Absolutely terrible. Went into the sandwich shop for a to- go order. Requested no mayo on a veggie sub, got home and there’s mayo. Allergic to eggs, therefore the sandwich had to go into the garbage. Tried calling to order a new sandwich and they acted like they couldn't hear me on the phone.
Atmosphere: 3
Food: 1
Service: 1
Amazing customer service,
Atmosphere: 5
Food: 5
Service: 5
Came in with my friends a few days ago had an overweight gentleman with a beard make my sandwich only to find a black beard hair in my sandwich. Why doesn't he wear some type of netting to prevent this? Won't be coming back.
Months ago we used to order from them and were really happy with the food and excellent customer service but started to notice that the sandwiches were getting lighter and lighter, with very little meat on the sandwiches. With the wonderful addition of Jersey Mikes to our area, we moved away from Jimmys for awhile.
Fast forward to today. With the recent changes and new offerings, we decided to give Jimmys another chance. My delivery order arrived and when I opened up the sandwich…..sooo much lettuce, virtually no chicken at all and a sorry little piece of bacon. I called the store and was given the Manager Steve. He proceeded to tell me that the sandwich was made correctly and with the correct portion of all ingredients. He then told me to bring the sandwich to the store if I wanted another one made.
I am understanding of how chain restaurants operate when it comes to monitoring portion sizes and inventory so I do not fault the manager directly. What is so upsetting is that in these economic times, places like this are raising prices to insane highs while reducing the quality/ quantity of their food. And customers are told to bring a delivery order back to the store for review, because they no longer have delivery drivers. I will not be ordering from this store or chain in the future.
Food: 1
Service: 1
Amazing place, ordered online 4th of July deal. No fuss, I complaints. Great people.
Atmosphere: 5
Food: 5
Service: 5
Grab your food and go! Sandwiches are always fresh and tasty.
Atmosphere: 5
Food: 5
Service: 5
Placed an order online. Wanted to pay cash. Called to make a substitution. Was told I wouldn’t be able to receive my order because they weren’t accepting cash. They have no delivery driver so they can only use third party to deliver the food. Jimmy John’s is hiring if you’re reading this.
Recommended dishes: Italian Night Club
Placed order online. Took 40 minutes for 2 wraps. The orders were not correct. Customer service is lacking. They seem understaffed, and undermanaged. Only 3 people working during lunch hour and they were all over the place (picture chickens running around with their heads cut off).
I had an Italian sub delivered with no tomato. Very disappointed after requesting they add tomato. By the time I realized, they had closed.
Restaurantji Recommends
I went in and ordered a rost beef melt on a wrap they gave it to me on bread even though I told em I wanted it on a wrap they had to remake it and they gave it to me cold I didn't realize that untill I was pulling out the driveway and the worst part is I was the only one there , I ll never eat at Jimmy Jon's ever again
I love this establishment, always a friendly smile and great service. Anthony is the manager and Will always have a great energy and welcome everyone with huge positivity. Food is always good and ingredients are kept very fresh with consistency.
Atmosphere: 5
Food: 5
Service: 5
I had an amazing experience at Jimmy John’s today, thanks to Anthony! From the moment I walked in, he was friendly and welcoming. He made sure my order was perfect, and I was especially impressed by how he interacted with my kids. He took the time to engage with them, made them laugh which made their day. It's not every day you find someone who goes above and beyond to make a meal enjoyable for both adults and kids. Anthony's kindness and excellent customer service truly stood out! I’ll definitely be coming back. Highly recommend!
Food never disappoints, came in a couple days ago and experienced one of the best customer service ever by someone named Anthony . Thank you for the great treatment !
Anthony is a great manager, keeps the store clean and with good energy! Such a nice environment and great customer service, he needs a raise!
Atmosphere: 5
Food: 5
Service: 5
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