Pizza Hut
28640 S Dixie Hwy, Homestead
(305) 247-6100
Recent Reviews
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horrible service the food was already cold and stale and the front lady just left us waiting there when it was already ready she was rude
Atmosphere: 1
Food: 1
Service: 1
Aureila best customer service and very helpful towards us. I highly recommend her and she is the sweetest person alive.❤️
Atmosphere: 5
Food: 5
Service: 5
Pizza was not fresh. Picked it up and was given a stale pizza that tasted like it had been sitting out all day.
Atmosphere: 1
Food: 1
Service: 1
Yall really don’t anwser the phones at night and hang up the calls or mute . Like that’s crazy !!! How do you got a job and don’t like working ???? Pizza Hut do better because they really ain’t anwser my phones and muted me . I called 3 xs
Atmosphere: 1
Food: 1
Service: 1
This place literally told me after my first call to wait in a very rude way and transferred me 3 different times and after all that I never got my order.
Food: 1
Management needs to do a better job at recruiting those who want to work. They are comfortable with providing families with subpar food and that’s not the pizza hut experience we pay for. I would pass on ordering from this location. They underachieve every time
Atmosphere: 2
Food: 1
Service: 2
It was take out , it was delicious and freshly made
Atmosphere: 3
Food: 5
Service: 5
My order is missing cheese sticks. I’ve tried calling but their phone doesn’t work. Unsurprising.
Food: 1
Service: 1
If I wanted Cuban pizza I would have gone to the Cuban pizzeria. I ordered pan pizza and I don't know what happened to the recipe that they changed it. They gave me an extremely thick pizza with a sweet dough that taste like bakery bread. It’s very disappointing because I've been ordering pan pizza all my life and this doesn't taste like pan pizza. Someone changed the recipe and that’s very wrong.
Too expensive but next time I will keep my little Caesars and wings were the only thing awesome my kids words
Parking: Be patient with other drivers
Atmosphere: 3
Food: 3
Service: 5
Recommended dishes: Boneless Wings
Restaurantji Recommends
Pizzas delayed in the soda order and it does not arrive calls and they leave you in line because the manager is not there! I never order from them again.
What a lack of respect for the customer
There is a Venezuelan lady working here who should be sent to her country tomorrow because she is rude, terrible at customer service on the phone, she doesn't know how to charge with a card, she alters the prices.
Atmosphere: 1
Food: 4
Service: 1
Giving this Pizza Hut one star. Just ordered and they didn't even knock or ring the doorbell to let us know it was here. Instead the dropped it off on the chair (during the rain) and just left it there. I called, whomever I spoke to couldn't even comprehend the situation, barely spoke English. Just told me to call tomorrow and speak to the store manager. He didn't even understand that I was asking for the managers name to speak to her. This isn't just a $5 pizza.
Horrible experience I ordered from this location and paid a delivery fee because I have a leg injury and needed something to come to my door . I received a call from the store saying delivery guy is on his way you may come down then I asked “ dont you guys bring it up to the door “ I was responded yes and hung up on . Once delivery guy got here he called me and told me to go down to pick up my order i told him i needed it delivered to my door that’s why I paid almost $6 of delivery fee and he said I have 10 other pizzas I have to deliver I can’t go up didn’t the store call you ? Then I said yes but I said I needed it to come up and he said I’m going to call them myself and hung up on me . I then called the store and requested to speak to the manager in regards to the situation and she did not come to the phone she just told the person who answered to tell
Me the refund was made and it takes up to 48 hrs to reflect with out even coming to the phone I’m very disappointed to say the least !
Atmosphere: 1
Service: 1
Last three times got the order wrong. how do you make a chicken pesto pizza with no pesto it's in the name come on
Atmosphere: 1
Food: 1
Service: 1
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