If you want bad customer service, go to this place. When I went to pick up the pizza, I could tell the elderly lady, Maria, had something going on, with the previous customer. So, I stayed there, patiently waiting. She asked me if I was picking up, I, said: yes, then asked the name, which I provided it to her. She told me it was $11.76. I gave her a $100 Bill. And in a bad tone, upset, she said "No, we don't accept $100 Bills." (And there was no sign stating that. Hopefully, they'll put the sign to inform customers.) She stated: "it has to be card. So, I took out my card, and swiped it. The supervisor was coming up to her, when she was giving me the receipt, telling me to sign, and he decided to be just like her, and told her laughing, do you want me to sign something else, too, before I go? They must have been bullies at school, that's what they demonstrate with their behaviors now, as adults.
Atmosphere: 1
Food: 2
Service: 1
Alicia Savoy
Great pizza, an all time favorite.
Atmosphere: 5
Food: 5
Service: 5
Micah Moise
I love the food, and the joy it brings to me.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
J. Villarreal
Quick with no complaints.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Pepperoni Pizza, Cheese Pizza
Sue Fredericks
Every time I order from this, Pizza Hut is never how I want it.
Atmosphere: 1
Food: 1
Service: 1
Vivicolor Enterprises
We order to carry out and it wasn't ready at the time, we wait more than 15 minutes and very bad attitude of the manager, We order lemon pepper wings. We get home and they were totally plain, not flavor at all, we came back to tell them and the same bad attitude of the manager and they just add seasoning to the same cold wings, terrible! Bad customer service, not coming back to that location
Atmosphere: 1
Food: 1
Service: 1
Happy Kitty
Do not order from this location! they do not know how to make a pizza. My pizza was greasy even after remaking it, it was still greasy. Go to 25 N Homestead Blvd, Homestead, FL 33030.
Food: 1
MG1088
Good service, the times I have gone to pick up food they have had it on time and the order was correct
Ginger Meilan
Good timely staff, the gentlemen that helped me last time was super polite and hooked up the garlic sauce. Only constructive thing I’d say is the location could use some sprucing up. ✨
Atmosphere: 1
Food: 5
Service: 5
Recommended dishes: Oven-Baked Cheesy Alfredo Pasta, Thin and Crispy Pizza, BBQ Beef Brisket Pizza, Cheese Sticks, Traditional Wings, Hawaiian Chicken Pizza, Icing Dip, Cinnabon Mini Rolls
Loooong Strand of hair COOKED in my cheese pizza!!
Atmosphere: 2
Food: 1
Service: 2
Bonnie Rey
I had stopped buying here a while ago, and I made the mistake of buying from them again, my order came incomplete, I called to tell them and they never sent me the other part of my order, I want my money back! Bad customer service and I feel like it was a robbery?
Atmosphere: 1
Food: 1
Service: 1
Diana Aguilera
I love ordering online and hate calling the store they don’t know how to take a simple order.today app an website were Dow I just received my pizza which I specify to be with Parmesan garlic sauce because my husband is allergic to it. They sent me marinara pizza and the worse quality ever. I keep calling and asking to be transferred to the store and they keep hanging up on me. I won’t order from Pizza Hut ever again.
Food: 1
Service: 1
Store 6402
Their delivery staff members are funny and great! Give them a raise!
Jenniffer Perez
I order the ? pizza by phone, I look for it and when I get home I realize that they gave me the wrong one, I ordered The big New Yorker with extra sauce, it didn't have sauce, nor the ingredients that it contains, I return it I wait 20 minutes and when They delivered the pizza to me, it was worse than the previous one, I won't be coming back (now there are two young people who are learning to make pizza) they should have more training before releasing them alone please!
Food is as expected. Fast service.
Atmosphere: 5
Food: 5
Service: 5
If you want bad customer service, go to this place.
When I went to pick up the pizza, I could tell the elderly lady, Maria, had something going on, with the previous customer. So, I stayed there, patiently waiting. She asked me if I was picking up, I, said: yes, then asked the name, which I provided it to her. She told me it was $11.76.
I gave her a $100 Bill. And in a bad tone, upset, she said "No, we don't accept $100 Bills."
(And there was no sign stating that. Hopefully, they'll put the sign to inform customers.) She stated: "it has to be card. So, I took out my card, and swiped it. The supervisor was coming up to her, when she was giving me the receipt, telling me to sign, and he decided to be just like her, and told her laughing, do you want me to sign something else, too, before I go?
They must have been bullies at school, that's what they demonstrate with their behaviors now, as adults.
Atmosphere: 1
Food: 2
Service: 1
Great pizza, an all time favorite.
Atmosphere: 5
Food: 5
Service: 5
I love the food, and the joy it brings to me.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Quick with no complaints.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Pepperoni Pizza, Cheese Pizza
Every time I order from this, Pizza Hut is never how I want it.
Atmosphere: 1
Food: 1
Service: 1
We order to carry out and it wasn't ready at the time, we wait more than 15 minutes and very bad attitude of the manager, We order lemon pepper wings. We get home and they were totally plain, not flavor at all, we came back to tell them and the same bad attitude of the manager and they just add seasoning to the same cold wings, terrible! Bad customer service, not coming back to that location
Atmosphere: 1
Food: 1
Service: 1
Do not order from this location! they do not know how to make a pizza. My pizza was greasy even after remaking it, it was still greasy. Go to 25 N Homestead Blvd, Homestead, FL 33030.
Food: 1
Good service, the times I have gone to pick up food they have had it on time and the order was correct
Good timely staff, the gentlemen that helped me last time was super polite and hooked up the garlic sauce. Only constructive thing I’d say is the location could use some sprucing up. ✨
Atmosphere: 1
Food: 5
Service: 5
Recommended dishes: Oven-Baked Cheesy Alfredo Pasta, Thin and Crispy Pizza, BBQ Beef Brisket Pizza, Cheese Sticks, Traditional Wings, Hawaiian Chicken Pizza, Icing Dip, Cinnabon Mini Rolls
Restaurantji Recommends
Loooong Strand of hair COOKED in my cheese pizza!!
Atmosphere: 2
Food: 1
Service: 2
I had stopped buying here a while ago, and I made the mistake of buying from them again, my order came incomplete, I called to tell them and they never sent me the other part of my order, I want my money back! Bad customer service and I feel like it was a robbery?
Atmosphere: 1
Food: 1
Service: 1
I love ordering online and hate calling the store they don’t know how to take a simple order.today app an website were Dow I just received my pizza which I specify to be with Parmesan garlic sauce because my husband is allergic to it. They sent me marinara pizza and the worse quality ever. I keep calling and asking to be transferred to the store and they keep hanging up on me. I won’t order from Pizza Hut ever again.
Food: 1
Service: 1
Their delivery staff members are funny and great! Give them a raise!
I order the ? pizza by phone, I look for it and when I get home I realize that they gave me the wrong one, I ordered The big New Yorker with extra sauce, it didn't have sauce, nor the ingredients that it contains, I return it I wait 20 minutes and when They delivered the pizza to me, it was worse than the previous one, I won't be coming back (now there are two young people who are learning to make pizza) they should have more training before releasing them alone please!
Atmosphere: 2
Food: 1
Service: 2
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