We pulled up to emty drive through. Very little cars in the lot. We didn't even get to order. We sat at the drive through for 5 minutes. When we were saying hello...the employee was like "look honey I told you to wait" we left. I mean at that point we understood why no one was basically there. Burger king employees need to train with Chick fil a employees.
Atmosphere: 1
Service: 1
Milena Reyes
Horriblee I went today and the lady at the window had 0 communication skills or professionalism we order 3 drinks and some burgers so when we go to the first window the lady there didn’t say anything we paid and when to the second window excepting our order and of course I asked for my drinks they didn’t give me my drinks as they hadn’t put them in the order… at this time they were like no go around you have to make the line again to order what I had already asked for,this was the solution provided by the manager of this shift 11/09 at 4:17 completely dissatisfied with the service and of course i couldn’t buy the drinks for me and my family because the drive thru was full
Atmosphere: 1
Food: 1
Service: 1
Karen Engelker
No line at 3:30pm....Ladies working the window were so very kind and quick....NICEST LOOKING CHICKEN SANDWICH! Wanted to give today's crew a shout out with appreciation!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Original Chicken Sandwich
Solangel Bacallao
All very gratifying
Atmosphere: 5
Food: 5
Service: 5
Kawai Komori
Won't recommend going here. There rude to the customers and their own staff. I was in here a few days ago and watched the manager yell at his employees and didn't care that one of his employees was having breathing issues. I couldn't tell if she was having an asthma attack or anxiety attack but nothing is okay with this establishment
Atmosphere: 1
Food: 1
Service: 1
Claudia Grau
I've never been to a Burger King with such bad food and lousy customer service. The cashier who took my order was barely audible when she spoke, she had no name, and the manager didn't say a word when I asked for fresh hash browns because they were cold and hard. She slowly went to fry new ones, and when she gave them to me she didn't say anything either. The croissants weren't warm and the French toast was hard. I was a manager for 5 years at BG, so I know what I'm criticizing.
Atmosphere: 4
Food: 2
Service: 2
Recommended dishes: French Toast Sticks
Amy Williams
I love going here,, normally easy to get fast service in drive thru or inside, I love they have the kids play area enclosed... Totally fun... Only thing I had a issue here is when getting breakfast.... PORTIONS ON A BIG BREAKFAST IS QUITE SMALL FOR AN ADULT AND ONE OF THE GUY WORKERS SEEM TO PUT THE PLATE UPSIDE DOWN IN THE TO GO BAG WHICH COMPLETELY FELL OUT IN THE BAG AS I WAS pulling it out to eat.. other than this incident,, it's Burger King it's a classic ?
Atmosphere: 5
Food: 5
Service: 4
Jessica Sontay
A wonderful environment! Everything is super clean inside. Someone had said the ac in the playground doesn’t work, but it definitely works! Love the inside playground, outside is too hot to take them to the park. So I brought them here and bought them chicken fries and fries. This is like a treat to them and to myself because they are not home bored. I have missed out on this place but will definitely be bring my kids here more often.
Atmosphere: 5
Food: 5
Service: 4
C F
Ignorant staff. Calling corporate to report the manager and all the ignorant staff here. Food cold, cups no lids, but the attitude is incredible. Disgusting place and people.
Atmosphere: 1
Food: 1
Service: 1
Angelita Maldonado
This morning I ordered 3 orders of French toast. They put one napkin in the bag, and only then did I realize they put two open packs of syrup in my bag and everything was sticky. I had to ask them to rebag everything. Then when I got my food the French toast sticks were way over burnt they looked like a chicharon. I couldn’t even feed half of it to my kids so I didn’t get a breakfast. And our tater tots were so undercooked they crumbled. Money and time wasted. Angel took my order and handled everything poorly. Very disappointed.
We always go here on our way to lazy springs. We waited over 30 minutes last Sunday. The young lady at the counter actually disappeared into the office to avoid customers. Now, let's be clear, not her fault they did NOT have enough staff. Management get a grip and get it together. This problem is on YOU. not the staff
Atmosphere: 1
Food: 5
Service: 1
Thara B.
Got there at 5pm and received my food at 6pm. When it came time to pay they forgot my order and when it arrived it was cold.
Atmosphere: 1
Food: 3
Service: 1
Epi Sandoval
Very dirty inside restaurant. Hardly any staff so wait time is slow. The person working the window taking orders and payment is the one handing out food as well in the other window.
Atmosphere: 1
Food: 2
Service: 1
glenda mendoza
The air in the games area is not in operation please
Atmosphere: 1
Food: 5
Service: 5
Zoe Morales
everything is good but they turn off the AC on the playground and it’s very hot in there and the kids sweat a lot please turn the AC on.
We pulled up to emty drive through. Very little cars in the lot. We didn't even get to order. We sat at the drive through for 5 minutes. When we were saying hello...the employee was like "look honey I told you to wait" we left. I mean at that point we understood why no one was basically there. Burger king employees need to train with Chick fil a employees.
Atmosphere: 1
Service: 1
Horriblee I went today and the lady at the window had 0 communication skills or professionalism we order 3 drinks and some burgers so when we go to the first window the lady there didn’t say anything we paid and when to the second window excepting our order and of course I asked for my drinks they didn’t give me my drinks as they hadn’t put them in the order… at this time they were like no go around you have to make the line again to order what I had already asked for,this was the solution provided by the manager of this shift 11/09 at 4:17 completely dissatisfied with the service and of course i couldn’t buy the drinks for me and my family because the drive thru was full
Atmosphere: 1
Food: 1
Service: 1
No line at 3:30pm....Ladies working the window were so very kind and quick....NICEST LOOKING CHICKEN SANDWICH! Wanted to give today's crew a shout out with appreciation!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Original Chicken Sandwich
All very gratifying
Atmosphere: 5
Food: 5
Service: 5
Won't recommend going here. There rude to the customers and their own staff. I was in here a few days ago and watched the manager yell at his employees and didn't care that one of his employees was having breathing issues. I couldn't tell if she was having an asthma attack or anxiety attack but nothing is okay with this establishment
Atmosphere: 1
Food: 1
Service: 1
I've never been to a Burger King with such bad food and lousy customer service. The cashier who took my order was barely audible when she spoke, she had no name, and the manager didn't say a word when I asked for fresh hash browns because they were cold and hard. She slowly went to fry new ones, and when she gave them to me she didn't say anything either. The croissants weren't warm and the French toast was hard. I was a manager for 5 years at BG, so I know what I'm criticizing.
Atmosphere: 4
Food: 2
Service: 2
Recommended dishes: French Toast Sticks
I love going here,, normally easy to get fast service in drive thru or inside, I love they have the kids play area enclosed... Totally fun... Only thing I had a issue here is when getting breakfast.... PORTIONS ON A BIG BREAKFAST IS QUITE SMALL FOR AN ADULT AND ONE OF THE GUY WORKERS SEEM TO PUT THE PLATE UPSIDE DOWN IN THE TO GO BAG WHICH COMPLETELY FELL OUT IN THE BAG AS I WAS pulling it out to eat.. other than this incident,, it's Burger King it's a classic ?
Atmosphere: 5
Food: 5
Service: 4
A wonderful environment! Everything is super clean inside. Someone had said the ac in the playground doesn’t work, but it definitely works! Love the inside playground, outside is too hot to take them to the park. So I brought them here and bought them chicken fries and fries. This is like a treat to them and to myself because they are not home bored. I have missed out on this place but will definitely be bring my kids here more often.
Atmosphere: 5
Food: 5
Service: 4
Ignorant staff. Calling corporate to report the manager and all the ignorant staff here. Food cold, cups no lids, but the attitude is incredible. Disgusting place and people.
Atmosphere: 1
Food: 1
Service: 1
This morning I ordered 3 orders of French toast. They put one napkin in the bag, and only then did I realize they put two open packs of syrup in my bag and everything was sticky. I had to ask them to rebag everything. Then when I got my food the French toast sticks were way over burnt they looked like a chicharon. I couldn’t even feed half of it to my kids so I didn’t get a breakfast. And our tater tots were so undercooked they crumbled. Money and time wasted. Angel took my order and handled everything poorly. Very disappointed.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
We always go here on our way to lazy springs. We waited over 30 minutes last Sunday. The young lady at the counter actually disappeared into the office to avoid customers. Now, let's be clear, not her fault they did NOT have enough staff. Management get a grip and get it together. This problem is on YOU. not the staff
Atmosphere: 1
Food: 5
Service: 1
Got there at 5pm and received my food at 6pm. When it came time to pay they forgot my order and when it arrived it was cold.
Atmosphere: 1
Food: 3
Service: 1
Very dirty inside restaurant. Hardly any staff so
wait time is slow. The person working the window taking orders and payment is the one handing out food as well in the other window.
Atmosphere: 1
Food: 2
Service: 1
The air in the games area is not in operation please
Atmosphere: 1
Food: 5
Service: 5
everything is good but they turn off the AC on the playground and it’s very hot in there and the kids sweat a lot please turn the AC on.
Atmosphere: 1
Food: 5
Service: 3
Recommended dishes: French Fries
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