I rarely ever go to Burger King. Today showed why. I ordered two spicy wraps. Both were cold as if they hadn’t been warmed up in hours not even under a heat lamp. When I picked up my food in the drive-through an Asian lady looks to be maybe a manager angrily and rudely just toss my food out of the window. Will not be back.
Atmosphere: 1
Food: 1
Service: 1
jose gomez
Serbice has gotten much better and food is good. I would say, It is better to dine in.
Atmosphere: 4
Food: 4
Service: 5
B Lloyd
Got the wrong order and got sick.
Atmosphere: 1
Food: 1
Service: 1
LouLou “Allie” Smiles
I ordered the breakfast sandwich and when I arrived to work and opened sandwich someone had bitten into it . I texted the manager and didn’t even receive an apology. I was pretty much called a liar.. I won’t go back there again .
Atmosphere: 1
Food: 1
Service: 1
Polly Baker
BK sucks 5am open time drove 45 minutes to get ice and breakfast to make it to work and l was told l had to wait 30 minutes, second day same voice a black lady this time didn't tell me l had to wait just said just a minute and after 10 minutes l heard her counting the drawer and another car pulled up l just left. Immokalee BK with black person that open sucks, but the young lady that opened two days before this one was great her and the cook who brought the bag of ice to me.... Food was fresh and hot but because of poor customer service from the person who was there those previous days the service sucks...... don't waste your time being there at 5am if you are going to work... McDonald's is right down the street
Atmosphere: 1
Food: 1
Service: 1
Raina Feleo
Kept me waiting for over 10 min and didn’t give no straws, worst service ever. Host name was Wildine she was very rude and was over all horrible. Worst customer service ever.
Atmosphere: 1
Food: 1
Service: 1
Adan Hernandez
Drive thru was extremely slow 30 mins in line for food that was not worth the wait. Food was okay but the soda tasted like carbonated water. Go if you have 30 mins to waste it guess.
Atmosphere: 3
Food: 3
Service: 2
jel lo
There’s roaches/rats in the food prep ice cream machine is infested with bugs there’s flys buzzing around inside do not eat here in general and they fired my hb for no reason
Atmosphere: 1
Food: 1
Service: 1
Cielo Aparicio
Why they don't they let you stop at the drive-thru window? They have you wait behind the black post???? Never seen that at other fast foods. Also, I ordered the 12.pcs churros and got 11.
We pulled up to emty drive through. Very little cars in the lot. We didn't even get to order. We sat at the drive through for 5 minutes. When we were saying hello...the employee was like "look honey I told you to wait" we left. I mean at that point we understood why no one was basically there. Burger king employees need to train with Chick fil a employees.
Atmosphere: 1
Service: 1
Milena Reyes
Horriblee I went today and the lady at the window had 0 communication skills or professionalism we order 3 drinks and some burgers so when we go to the first window the lady there didn’t say anything we paid and when to the second window excepting our order and of course I asked for my drinks they didn’t give me my drinks as they hadn’t put them in the order… at this time they were like no go around you have to make the line again to order what I had already asked for,this was the solution provided by the manager of this shift 11/09 at 4:17 completely dissatisfied with the service and of course i couldn’t buy the drinks for me and my family because the drive thru was full
Atmosphere: 1
Food: 1
Service: 1
Karen Engelker
No line at 3:30pm....Ladies working the window were so very kind and quick....NICEST LOOKING CHICKEN SANDWICH! Wanted to give today's crew a shout out with appreciation!
I rarely ever go to Burger King. Today showed why. I ordered two spicy wraps. Both were cold as if they hadn’t been warmed up in hours not even under a heat lamp. When I picked up my food in the drive-through an Asian lady looks to be maybe a manager angrily and rudely just toss my food out of the window. Will not be back.
Atmosphere: 1
Food: 1
Service: 1
Serbice has gotten much better and food is good. I would say, It is better to dine in.
Atmosphere: 4
Food: 4
Service: 5
Got the wrong order and got sick.
Atmosphere: 1
Food: 1
Service: 1
I ordered the breakfast sandwich and when I arrived to work and opened sandwich someone had bitten into it . I texted the manager and didn’t even receive an apology. I was pretty much called a liar.. I won’t go back there again .
Atmosphere: 1
Food: 1
Service: 1
BK sucks 5am open time drove 45 minutes to get ice and breakfast to make it to work and l was told l had to wait 30 minutes, second day same voice a black lady this time didn't tell me l had to wait just said just a minute and after 10 minutes l heard her counting the drawer and another car pulled up l just left. Immokalee BK with black person that open sucks, but the young lady that opened two days before this one was great her and the cook who brought the bag of ice to me.... Food was fresh and hot but because of poor customer service from the person who was there those previous days the service sucks...... don't waste your time being there at 5am if you are going to work... McDonald's is right down the street
Atmosphere: 1
Food: 1
Service: 1
Kept me waiting for over 10 min and didn’t give no straws, worst service ever. Host name was Wildine she was very rude and was over all horrible. Worst customer service ever.
Atmosphere: 1
Food: 1
Service: 1
Drive thru was extremely slow 30 mins in line for food that was not worth the wait. Food was okay but the soda tasted like carbonated water. Go if you have 30 mins to waste it guess.
Atmosphere: 3
Food: 3
Service: 2
There’s roaches/rats in the food prep ice cream machine is infested with bugs there’s flys buzzing around inside do not eat here in general and they fired my hb for no reason
Atmosphere: 1
Food: 1
Service: 1
Why they don't they let you stop at the drive-thru window? They have you wait behind the black post???? Never seen that at other fast foods. Also, I ordered the 12.pcs churros and got 11.
Atmosphere: 1
Food: 3
Service: 1
Ate breakfast clean quiet
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Breakfast was amazing
Atmosphere: 5
Food: 5
Service: 5
Rubenize was very professional & kind
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
We pulled up to emty drive through. Very little cars in the lot. We didn't even get to order. We sat at the drive through for 5 minutes. When we were saying hello...the employee was like "look honey I told you to wait" we left. I mean at that point we understood why no one was basically there. Burger king employees need to train with Chick fil a employees.
Atmosphere: 1
Service: 1
Horriblee I went today and the lady at the window had 0 communication skills or professionalism we order 3 drinks and some burgers so when we go to the first window the lady there didn’t say anything we paid and when to the second window excepting our order and of course I asked for my drinks they didn’t give me my drinks as they hadn’t put them in the order… at this time they were like no go around you have to make the line again to order what I had already asked for,this was the solution provided by the manager of this shift 11/09 at 4:17 completely dissatisfied with the service and of course i couldn’t buy the drinks for me and my family because the drive thru was full
Atmosphere: 1
Food: 1
Service: 1
No line at 3:30pm....Ladies working the window were so very kind and quick....NICEST LOOKING CHICKEN SANDWICH! Wanted to give today's crew a shout out with appreciation!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Original Chicken Sandwich
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