McDonald's
3546 NW Federal Hwy, Jensen Beach
(772) 692-2600
Recent Reviews
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One of the worst locations. Service is
awful and food is cold
I like to eat you here, but McDonald's is evidently unaware that thermal receipt paper is not food safe because it contains BPA. It's beyond me why they tape this toxic reciept paper to the sandwiches. Customers are unaware of this
Dishonest workers
Don't let the workers try and get one over on you by telling you something is broken or they dont have it and try to give you something else in its place even tho it's half the price of what you already paid for. Then when you see right through them trying to rip you off and say something. All of a sudden the item they were going to give instead, they are all out of and just give your money back cause they were caught.
Atmosphere: 1
Food: 1
Service: 1
i wish i was overreacting but this is hands down the worst mcdonald’s i’ve ever been too. i’ve sat in the drive through for 40 minutes before. the employees are rude and have horrible customer service. they’re a 24 hour location yet they close whenever they want. i’m genuinely so sick of this mcdonald’s. management should be ashamed.
Atmosphere: 1
Food: 3
Service: 1
Bad service ordered fries but gotapples no toy in kids meal or sauce
Atmosphere: 1
Food: 1
Service: 1
Every time i order, the order is wrong or missing the entire thing and the customer service is terrible if i could rate a negative rate i would
Atmosphere: 1
Food: 1
Service: 1
Ordered a large iced mocha and received a regular coffee. It’s happened a few times here they don’t understand what a large iced mocha is even though it’s on the menu. It also takes forever to get your order here every time.
Atmosphere: 1
Food: 2
Service: 1
They finally struck out on me that I had to put in my 2 cents for this. 3 times/incidents - the drive thru system was down, no notice on the app & they tell the customer to come inside, once inside the manager tells you to cancel the order on the app & reorder (was the official solution - which was stupid). On the app - the order is already paid & you can easily see what is being ordered - yet the managers insisted on having the order cancelled on the app & you have to go thru the kiosk. So here is my simple solution - how about I skip & not waste my time on this location...
Service: 1
This is beyond the worst experience I ever had with McDonalds. I waited for 30 minutes for my order. I got parked in spot 4 by the person in the second window. I watched them focus on drive thru and knocked out all the cars while I was still waiting for my order. I went inside upset and mad. I got asked what’s my order number I told the twice I don’t get a receipt and that they can reprint it that the total was $33.35. Before they printed the ticket out they tried to hand me HALF of my order. I explained that’s not all of it I’m still missing all of my items. When I got home I gave my family their food. For the manager, who gave me two large fries instead of medium fries as an upgrade an apology. You forgot one more fry and that makes me more angry. I know how fast food service works. I’m in fast food service and this is 100% very unacceptable. Free fries and free food won’t fix this. Everybody needs to learn how to communicate and know if any cars were parked. Because 15-30 minutes is highly unacceptable and isn’t allowed in food service. Also train them on how to answer the phone
Food: 1
Service: 1
Food was prepared sloppily they completely ignored my condiments and gave me nothing instead
Atmosphere: 5
Food: 2
Service: 2
Restaurantji Recommends
I love McDonald’s, but this location is the worst I’ve ever been to. The wait is always insanely long, and they mess up my order literally every time — something is always missing. Super frustrating.
Atmosphere: 3
Food: 3
Service: 1
I thought McDonald’s was “fast food”? Cause sitting in the drive through for no joke 20-25 is absolutely ridiculous and when you finally get to the speaker to order your food you get ignored! There are absolutely no cars left ahead of me paying or getting food so what’s the issue? And if there is one then explain that through the speaker don’t ignore your customers! You need a new night crew ASAP!
Atmosphere: 1
Food: 3
Service: 1
Waited for 20 minutes with no service or care from any associate
Atmosphere: 1
Food: 1
Service: 1
McDonald’s u really need to look into the management at this location this place is ridiculous
Atmosphere: 1
Food: 1
Service: 1
Breakfast was served cold at 10:00am
Food: 1
Service: 1
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