Tropical Smoothie Cafe

My fiancé could not get such a simple thing as a cup of smoothie. The girl was adding water 3 (!) times and running the blender over and over again. Result was horrible. Got another cup, this time I decided to try - watery substance with slight fruity taste. Gave it back, “manager” didn’t apologise but offered money back. Keep it guys, may be it will help you to train your stuff.

Atmosphere: 1

Food: 1

Service: 1

Stopped by this location as we usually do when we visit the mall and asked for the usual. I had my 4 year old with me and I always ask them to put the leftover ( that they just throw out) in a small cup for my daughter… they stated I had to pay for the extra and also for a cup…???? What.. I have to pay for the extra stuff you’re throwing out??? I’ve never heard that…. I’ve been to many locations and not once have I been told this foolishness… I paid, but I won’t be stopping by this location again…

Atmosphere: 1

Food: 5

Service: 1

I visited for my birthday and was acknowledged by the guy which I appreciated as most businesses now ignore you while you stand at the register. Jasmine brought my smoothie to me with a smile and wrote a sweet note for my birthday. It’s the little things and I appreciate these two for making an effort despite being very busy. Thank you two!!

Atmosphere: 5

Food: 5

Service: 5

The blonde girl that took my order on Sunday October 26 was very rude and disrespectful, she was slamming drinks on the counter, would ignore the customers at the register and snatched my drink when I told her it was the wrong order. Horrible customer service. And the fruit from my açaí bowl didn’t taste right.

Atmosphere: 1

Food: 1

Service: 1

Cashier completely ignoring customers. Line extending maybe 7-10 groups of guests (2-5 people in each group) not being helped or told anything by the cashier.
Really can’t blame them. Ignorant and greedy owners not allowing the labor budget to staff up correctly. Can’t run a business in the mall with 2 people, especially if they’re slow.

Atmosphere: 1

Food: 1

Service: 1

Cashier completely ignoring customers. Line extending maybe 7-10 groups of guests (2-5 people in each group) not being helped or told anything by the cashier.
Really can’t blame them. Ignorant and greedy owners not allowing the labor budget to staff up correctly. Can’t run a business in the mall with 2 people, especially if they’re slow.

Atmosphere: 1

Food: 1

Service: 1

Cross contamination, girl wouldn’t even look at us or talk, smoothie taste like that blender hasn’t been cleaned and from taste and visuals, I can verify that

Atmosphere: 1

Food: 1

Service: 1

Horrible customer service
Cashier always have a yucky face
Doesn't want to take orders
And they shut the kitchen 40 minutes before they close.

Atmosphere: 1

Service: 1

I am a local of Jensen beach 🏖️ I work at regal and I have a banana 🍌 allergy Melisa was so helpful I order the new ohana breeze for the upcoming lilo and stitch live action ! She rocks all the employees are wonderful at the mall of this location

I ordered a chicken bacon ranch flat bread. Truly disappointed today. The lettuce was brown and the cheese was burnt cheese. It was sticking to my teeth. To say the least I wasn't feeling well later in the day. Not their typical service.

Lady was nice, place smells like a rotting fruit stand unfortunately.

Convenient location and quick service!

christina was a great server helped me out 10/10

Staff is friendly smoothies are delicious!!

Before they changed the new app i was collecting points and getting free things every so many points. I went to tropical smoothie cafe everyday. Now they make u use your points for free stuff. So therefore its much harder to get the free smoothie every 55points. I had earned a free supplement every week now i use points just to get it. Hate the new app.