I ordered two 12 packs for my daughter’s birthday. On the website, in the store, 12 packs are packed as a unit of 12 not together in a massive box. My husband picked up so when he got home and I noticed I called and asked if they could repackage as I needed only 12 for my daughter’s school birthday and they refused. I also said 1/2 flipped in transit due to the extremely large box they were put in and was also told they couldn’t do anything to help even after I offered to pay to have them refrosted.
She could’ve easily said no we can’t refrost but please come in and we’ll repackage it for you since it was our error. The lack of understanding and empathy is astounding.
INFLEXIBLE, UNHELPFUL and downright rude. Lost a customer who has placed many orders, most recently $90 on birthday cupcakes!
marie star
Amazing! Beautiful display! Friendly! Delicious! I just wish I didn't like them so much. Now I have to do triple time in the gym! Great job!
Atmosphere: 5
Food: 5
Service: 5
yesenia chavez
Today was my first time visiting this cupcake bakery and I had such a great experience! The shop is adorable and everything looked so delicious. I want to give a special shoutout to Natalie she was incredibly sweet, patient, and helpful. She made great recommendations and made me feel so welcome. You can tell she really cares about the customers. I’ll definitely be coming back soon and bringing friends! Thank you so much Natalie for the great experience.
Atmosphere: 5
Food: 5
Service: 5
Nonane D
They have the best cupcakes very moist and delicious
Food: 5
Service: 5
Edna D
They have the best cupcakes very moist and delicious
Food: 5
Service: 5
Megan Evans
We picked up a birthday cake today and it was just lovely! My three year old requested “pink with sprinkles” and Smallcakes made the perfect cake for her! It was beautiful and delicious. Also very notable is their customer service! The gal who took my order over the phone was very sweet and helpful, and we were running late to pick up the cake, and the sweet gal working stayed 5 minutes after close for us to pick up. All around a wonderful experience! Thank you!
Lauren Krone
Created the cake of my son’s dreams!!! Absolutely INCREDIBLE! We were blown away! Check it out below! Annnnnnd it was as delicious as it was beautiful! Not a single bite left! All the guests were raving :) Highly highly recommend!
Atmosphere: 5
Food: 5
Service: 5
Rosario S. Cassata (Batman)
The Smallcakes Cupcakery store in Jupiter Florida an awesome place to buy some gourmet cupcakes. The store has several varieties of cupcakes for purchase. The store is clean and nicely designed. We got the Birthday Cupcake and it was delicious. The store is located in a small strip center and parking is a bit limited.
Atmosphere: 4
Food: 4
Service: 4
Corey Goldman
They have such delicious cupcakes! I come here every now and then. Once a week or every 2 weeks and I buy gluten free cupcakes for my fiance. She loves them and I honestly think they’re delicious and I’m not even gluten free.
It’s got a nice cute cupcake shop ambiance and the service is great! They even have those good ole fashion punch cards. I highly recommend this place and I will be coming back for sure!
They also have fair pricing especially for 2024.
Atmosphere: 5
Food: 5
Service: 5
Raquel Ouellette
Cupcakes are soo delicious. Flavors and texture is consistent and incredibly yummy, priced a little high but you get what you pay for here. I wish they would create some more exciting seasonal flavors and combinations.
I needed a cake last minute and they hooked me up beautifully! (I added the cake toppers). What a beautiful cake this was and delicious too! So thick and moist!!! Thank you!
Atmosphere: 5
Food: 5
Service: 5
Meredith Griffin
Small Cakes is amazing!! I have used them a number of times for personal yummy snack and for my Daughters wedding and my Bestfriends Bday!! I 100 Recommend them ! Their such moist cupcakes a flavor for everyone ! And when I used them for the wedding they did the cutest Mr & Mrs writing etc. Just a down home feeling real Bakery! There to answer your questions and point you in the right direction! Love love love them cant compliment them enough!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Assorted 12 Pack Cupcakes, Varieties of Cupcakes
Kathy Burckbuchler
Delicious delicious!! Staff are all warm and friendly and helpful. A great date for my granddaughter and me.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Varieties of Cupcakes
Michele Newell
OMG! This has to be a hidden gem in Jupiter! The cupcakes are amazing and not overly sweet! My family loved the Chocolate Dream and the Peanut Butter! Red Velvet and Vanilla were good also. The best thing is they also have doggie cupcakes! Olivia loves them!!! Definitely will be back!!
Atmosphere: 5
Food: 5
Service: 5
lindsey lonergan
The cutest shop! The cupcakes are always delicious… in fact, I have used them for every holiday ❤️
I ordered two 12 packs for my daughter’s birthday. On the website, in the store, 12 packs are packed as a unit of 12 not together in a massive box. My husband picked up so when he got home and I noticed I called and asked if they could repackage as I needed only 12 for my daughter’s school birthday and they refused. I also said 1/2 flipped in transit due to the extremely large box they were put in and was also told they couldn’t do anything to help even after I offered to pay to have them refrosted.
She could’ve easily said no we can’t refrost but please come in and we’ll repackage it for you since it was our error. The lack of understanding and empathy is astounding.
INFLEXIBLE, UNHELPFUL and downright rude. Lost a customer who has placed many orders, most recently $90 on birthday cupcakes!
Amazing! Beautiful display! Friendly! Delicious! I just wish I didn't like them so much. Now I have to do triple time in the gym! Great job!
Atmosphere: 5
Food: 5
Service: 5
Today was my first time visiting this cupcake bakery and I had such a great experience! The shop is adorable and everything looked so delicious. I want to give a special shoutout to Natalie she was incredibly sweet, patient, and helpful. She made great recommendations and made me feel so welcome. You can tell she really cares about the customers. I’ll definitely be coming back soon and bringing friends! Thank you so much Natalie for the great experience.
Atmosphere: 5
Food: 5
Service: 5
They have the best cupcakes very moist and delicious
Food: 5
Service: 5
They have the best cupcakes very moist and delicious
Food: 5
Service: 5
We picked up a birthday cake today and it was just lovely! My three year old requested “pink with sprinkles” and Smallcakes made the perfect cake for her! It was beautiful and delicious. Also very notable is their customer service! The gal who took my order over the phone was very sweet and helpful, and we were running late to pick up the cake, and the sweet gal working stayed 5 minutes after close for us to pick up. All around a wonderful experience! Thank you!
Created the cake of my son’s dreams!!! Absolutely INCREDIBLE! We were blown away! Check it out below! Annnnnnd it was as delicious as it was beautiful! Not a single bite left! All the guests were raving :) Highly highly recommend!
Atmosphere: 5
Food: 5
Service: 5
The Smallcakes Cupcakery store in Jupiter Florida an awesome place to buy some gourmet cupcakes. The store has several varieties of cupcakes for purchase. The store is clean and nicely designed. We got the Birthday Cupcake and it was delicious. The store is located in a small strip center and parking is a bit limited.
Atmosphere: 4
Food: 4
Service: 4
They have such delicious cupcakes! I come here every now and then. Once a week or every 2 weeks and I buy gluten free cupcakes for my fiance. She loves them and I honestly think they’re delicious and I’m not even gluten free.
It’s got a nice cute cupcake shop ambiance and the service is great! They even have those good ole fashion punch cards. I highly recommend this place and I will be coming back for sure!
They also have fair pricing especially for 2024.
Atmosphere: 5
Food: 5
Service: 5
Cupcakes are soo delicious. Flavors and texture is consistent and incredibly yummy, priced a little high but you get what you pay for here. I wish they would create some more exciting seasonal flavors and combinations.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I needed a cake last minute and they hooked me up beautifully! (I added the cake toppers). What a beautiful cake this was and delicious too! So thick and moist!!! Thank you!
Atmosphere: 5
Food: 5
Service: 5
Small Cakes is amazing!! I have used them a number of times for personal yummy snack and for my Daughters wedding and my Bestfriends Bday!! I 100 Recommend them ! Their such moist cupcakes a flavor for everyone ! And when I used them for the wedding they did the cutest Mr & Mrs writing etc. Just a down home feeling real Bakery! There to answer your questions and point you in the right direction! Love love love them cant compliment them enough!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Assorted 12 Pack Cupcakes, Varieties of Cupcakes
Delicious delicious!! Staff are all warm and friendly and helpful. A great date for my granddaughter and me.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Varieties of Cupcakes
OMG! This has to be a hidden gem in Jupiter! The cupcakes are amazing and not overly sweet! My family loved the Chocolate Dream and the Peanut Butter! Red Velvet and Vanilla were good also. The best thing is they also have doggie cupcakes! Olivia loves them!!! Definitely will be back!!
Atmosphere: 5
Food: 5
Service: 5
The cutest shop! The cupcakes are always delicious… in fact, I have used them for every holiday ❤️
Atmosphere: 5
Food: 5
Service: 5
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