The food is always fantastic along with the Service. Staff always smiling polite quick helpful service to help you get exactly what you want with a breeze. Now the atmosphere I don't feel is the best at all. There's times the store will be top of the line very organized and clean other times it'll be lightly dusty with flour starting to accumulate its not like that long. The bathroom is another story most times when you open the door it looks like but you walk in and it always has an odor to it like someone just got done taking a fresh Pooooohhh 💩.
Kid-friendliness: Yes.
Wheelchair accessibility: Somewhat accessible.
Atmosphere: 2
Food: 4
Service: 3
Recommended dishes: Extra Large New York Style Pizza
Jennifer Haman
The food is good here, the manager was very rude but the person answering the phones gave excellent customer service named Daniel deserves a raise for his excellent phone skills.
This manager would not make it in a larger town with more options. So I promised the person who took the order a good review, he was very conscientous named Daniel, Papa Johns has a great employee with this particular individual who answered the phone.
Food: 4
Service: 4
Yvette Morales
Terrible customer service from the person who is supposed to be the manager at Papa John’s from the minute we walked it. Terrible attitude towards everything we asked him. I walked in on Fourth of July at 9pm and because of his bad attitude, I asked at what time he closed. He said at 10pm. So, he still had another hour before he closed the store. Then, everything we asked him, he responded as if it bothered him that we asked. How can the owner or owners not be aware of this? How is it that they do not read all these bad reviews complaining about the same person and his poor customer service? Reviews and excellent service is what makes businesses successful for a long time.
Stephanie
Never again!!! First of all, the manager was of no help... more like an attitude "sorry about your bad luck".... It started with calling to order pizza, and got the call center. I had it on speaker phone so everyone heard the deal, and helped decide what to order. I asked if they had any specials going on. They said we have a large 3 toppings for 9.99 ok got 2. They said would you like to add on some kinda bites and a drink, I said yes. They showed up with 2 large pizza I paid 48 dollars for. Somehow when I called back it went directly to the store this time, which was a complete waste of time. I understand the store filled the order they received (from the call center) but the rude manager (jeremy) didn't need to make smart comments. At this point in time the call center has no idea what I ordered, and the store says I paid regular price. Maybe I did, maybe I didn't. I feel like I was scammed. How can the call center claim to have specials, but the store manager says "All we got is 2 pizzas , no bites and no 2-liter" Bye Papa Johns!
pswhite4074
Never again!!! First of all, the manager was of no help... more like an attitude "sorry about your bad luck".... It started with calling to order pizza, and got the call center. I had it on speaker phone so everyone heard the deal, and helped decide what to order. I asked if they had any specials going on. They said we have a large 3 toppings for 9.99 ok got 2. They said would you like to add on some kinda bites and a drink, I said yes. They showed up with 2 large pizza I paid 48 dollars for. Somehow when I called back it went directly to the store this time, which was a complete waste of time. I understand the store filled the order they received (from the call center) but the rude manager (jeremy) didn't need to make smart comments. At this point in time the call center has no idea what I ordered, and the store says I paid regular price. Maybe I did, maybe I didn't. I feel like I was scammed. How can the call center claim to have specials, but the store manager says "All we got is 2 pizzas , no bites and no 2-liter" Bye Papa Johns!
TravelUSA
Super Bowl Sunday only pizza shop in Labelle, FL that answered their phone at 5:30pm.I ordered Large with everything minus onions. Pizza was ready in 15 minutes as promised and delicious.Military, law enforcement and first responders get 25% off!!!Sales team member I interacted with was friendly and helpful. ⭐⭐⭐⭐⭐
Food: 5
Service: 5
Merp Meep
Attention to detail has improved and delivery has been very timely. Keep up the good work! The cheese sticks that I had tonight, 10/8/2022, were made correctly.. finally! I don’t know if it’s a new team there or everyone has stepped up their game but keep it up everyone.
Update as of 10/28 I’ve ordered 3 times now in a month or so and it’s been delicious and fast via door dash. Really impressed.
Food: 5
Service: 5
Mark Charneski
Well it used to be better, but it has gotten worse and worse over the last 3 months. Tonight we got the wrong pizza, AGAIN. The apple?desert was burnt and dry, and the chicken nuggets were tasteless and I couldn't figure out what flavor they were supposed to be even though they were swimming in some oil. I do not recommend this particular Papa Johns to anyone.
Atmosphere: 3
Food: 1
Service: 2
Roger Fontinel
My pizza was delivered burnt to a crisp. The 45 min wait was okay but don't send out a burnt pizza. The pepperoni was brown it was so done. We did receive a second pizza that was way better, so we really appreciated that.
Kid-friendliness: The lady on the phone was alone and she was overwhelmed. Sounds like they will be hiring if only one person is working. Good job getting out second pizza out to us. Ty
Atmosphere: 1
Food: 1
Service: 2
Matt Chambers
Foods usually pretty good here. Sometimes it's alittle
A 3 topping pizza and the crust was soggy and the amount of toppings they put on was very little. I won’t be back!
Peter Sullivan
Gotta like Papa John's Pizza ?...nuff said!
Lonard huffman
Always friendly.
Merp Cobain
Attention to detail has improved and delivery has been very timely. Keep up the good work! The cheese sticks that I had tonight, 10/8/2022, were made correctly.. finally! I don’t know if it’s a new team there or everyone has stepped up their game but keep it up everyone.
Food: 5
Service: 5
Angelina Huyskens
Got pizza delivered and the pie was soaked with the garlic sauce.And the former manager was awesome.This manager is not people friendly at all!!!!
The food is always fantastic along with the Service. Staff always smiling polite quick helpful service to help you get exactly what you want with a breeze. Now the atmosphere I don't feel is the best at all. There's times the store will be top of the line very organized and clean other times it'll be lightly dusty with flour starting to accumulate its not like that long. The bathroom is another story most times when you open the door it looks like but you walk in and it always has an odor to it like someone just got done taking a fresh Pooooohhh 💩.
Kid-friendliness: Yes.
Wheelchair accessibility: Somewhat accessible.
Atmosphere: 2
Food: 4
Service: 3
Recommended dishes: Extra Large New York Style Pizza
The food is good here, the manager was very rude but the person answering the phones gave excellent customer service named Daniel deserves a raise for his excellent phone skills.
This manager would not make it in a larger town with more options. So I promised the person who took the order a good review, he was very conscientous named Daniel, Papa Johns has a great employee with this particular individual who answered the phone.
Food: 4
Service: 4
Terrible customer service from the person who is supposed to be the manager at Papa John’s from the minute we walked it. Terrible attitude towards everything we asked him. I walked in on Fourth of July at 9pm and because of his bad attitude, I asked at what time he closed. He said at 10pm. So, he still had another hour before he closed the store. Then, everything we asked him, he responded as if it bothered him that we asked. How can the owner or owners not be aware of this? How is it that they do not read all these bad reviews complaining about the same person and his poor customer service? Reviews and excellent service is what makes businesses successful for a long time.
Never again!!! First of all, the manager was of no help... more like an attitude "sorry about your bad luck".... It started with calling to order pizza, and got the call center. I had it on speaker phone so everyone heard the deal, and helped decide what to order. I asked if they had any specials going on. They said we have a large 3 toppings for 9.99 ok got 2. They said would you like to add on some kinda bites and a drink, I said yes. They showed up with 2 large pizza I paid 48 dollars for. Somehow when I called back it went directly to the store this time, which was a complete waste of time. I understand the store filled the order they received (from the call center) but the rude manager (jeremy) didn't need to make smart comments. At this point in time the call center has no idea what I ordered, and the store says I paid regular price. Maybe I did, maybe I didn't. I feel like I was scammed. How can the call center claim to have specials, but the store manager says "All we got is 2 pizzas , no bites and no 2-liter" Bye Papa Johns!
Never again!!! First of all, the manager was of no help... more like an attitude "sorry about your bad luck".... It started with calling to order pizza, and got the call center. I had it on speaker phone so everyone heard the deal, and helped decide what to order. I asked if they had any specials going on. They said we have a large 3 toppings for 9.99 ok got 2. They said would you like to add on some kinda bites and a drink, I said yes. They showed up with 2 large pizza I paid 48 dollars for. Somehow when I called back it went directly to the store this time, which was a complete waste of time. I understand the store filled the order they received (from the call center) but the rude manager (jeremy) didn't need to make smart comments. At this point in time the call center has no idea what I ordered, and the store says I paid regular price. Maybe I did, maybe I didn't. I feel like I was scammed. How can the call center claim to have specials, but the store manager says "All we got is 2 pizzas , no bites and no 2-liter" Bye Papa Johns!
Super Bowl Sunday only pizza shop in Labelle, FL that answered their phone at 5:30pm.I ordered Large with everything minus onions. Pizza was ready in 15 minutes as promised and delicious.Military, law enforcement and first responders get 25% off!!!Sales team member I interacted with was friendly and helpful. ⭐⭐⭐⭐⭐
Food: 5
Service: 5
Attention to detail has improved and delivery has been very timely. Keep up the good work! The cheese sticks that I had tonight, 10/8/2022, were made correctly.. finally! I don’t know if it’s a new team there or everyone has stepped up their game but keep it up everyone.
Update as of 10/28 I’ve ordered 3 times now in a month or so and it’s been delicious and fast via door dash. Really impressed.
Food: 5
Service: 5
Well it used to be better, but it has gotten worse and worse over the last 3 months. Tonight we got the wrong pizza, AGAIN. The apple?desert was burnt and dry, and the chicken nuggets were tasteless and I couldn't figure out what flavor they were supposed to be even though they were swimming in some oil. I do not recommend this particular Papa Johns to anyone.
Atmosphere: 3
Food: 1
Service: 2
My pizza was delivered burnt to a crisp. The 45 min wait was okay but don't send out a burnt pizza. The pepperoni was brown it was so done. We did receive a second pizza that was way better, so we really appreciated that.
Kid-friendliness: The lady on the phone was alone and she was overwhelmed. Sounds like they will be hiring if only one person is working. Good job getting out second pizza out to us. Ty
Atmosphere: 1
Food: 1
Service: 2
Foods usually pretty good here. Sometimes it's alittle
Atmosphere: 3
Food: 4
Service: 3
Restaurantji Recommends
A 3 topping pizza and the crust was soggy and the amount of toppings they put on was very little. I won’t be back!
Gotta like Papa John's Pizza ?...nuff said!
Always friendly.
Attention to detail has improved and delivery has been very timely. Keep up the good work! The cheese sticks that I had tonight, 10/8/2022, were made correctly.. finally! I don’t know if it’s a new team there or everyone has stepped up their game but keep it up everyone.
Food: 5
Service: 5
Got pizza delivered and the pie was soaked with the garlic sauce.And the former manager was awesome.This manager is not people friendly at all!!!!
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