Papa Johns is delicious. The other day I ordered a pizza to eat before a big event. The delivery guy from door dash walked up to my door, didn't ring the bell, knock on the door or anything. He just set it down on the bare concrete. I know because I checked my camera. (ADT Nest camera) I called Papa Johns and the manager stated that he'd remake it, but we had to get out the door. He put a free pizza on my account for next time I needed one. The managers there are quick to make whatever issue right again. I've always loved Papa johns, but this solidified it. 💙 we are a PJ pizza fan for life! Thank you!!
Atmosphere: 5
Food: 5
Service: 5
Julio Gonzalez
The 2 person taking care of the shop were out side smoking and purchasing my pizza they where trying to steal giving me a price really high
Atmosphere: 1
Food: 1
Service: 1
Gringo Kidd
Wife and I had horrible experience here. Terrible customer service, poor sanitation for a food business.
Atmosphere: 1
Food: 1
Service: 1
John Wells
Delivered a pizza and left on porch and didn't knock, call , text or anything. Never again. Labelle is terrible
Atmosphere: 1
Food: 1
Service: 1
jonathan de leon
This is the most disgusting place I have ever been to in my life these disgusting workers need to be fired! They had a pizza on the ground and I have video proof of it they picked it up and the lady told the other one” oh we’re not running away from that it has to get served!”I have video of the pizza on the ground and the lady said it was still on the oven and tried to serve me it. I have never been so disgusted in my life
Atmosphere: 1
Food: 1
Service: 1
Joann Pind
The food is always fantastic along with the Service. Staff always smiling polite quick helpful service to help you get exactly what you want with a breeze. Now the atmosphere I don't feel is the best at all. There's times the store will be top of the line very organized and clean other times it'll be lightly dusty with flour starting to accumulate its not like that long. The bathroom is another story most times when you open the door it looks like but you walk in and it always has an odor to it like someone just got done taking a fresh Pooooohhh 💩.
Kid-friendliness: Yes.
Wheelchair accessibility: Somewhat accessible.
Atmosphere: 2
Food: 4
Service: 3
Recommended dishes: Extra Large New York Style Pizza
Jennifer Haman
The food is good here, the manager was very rude but the person answering the phones gave excellent customer service named Daniel deserves a raise for his excellent phone skills.
This manager would not make it in a larger town with more options. So I promised the person who took the order a good review, he was very conscientous named Daniel, Papa Johns has a great employee with this particular individual who answered the phone.
Food: 4
Service: 4
Yvette Morales
Terrible customer service from the person who is supposed to be the manager at Papa John’s from the minute we walked it. Terrible attitude towards everything we asked him. I walked in on Fourth of July at 9pm and because of his bad attitude, I asked at what time he closed. He said at 10pm. So, he still had another hour before he closed the store. Then, everything we asked him, he responded as if it bothered him that we asked. How can the owner or owners not be aware of this? How is it that they do not read all these bad reviews complaining about the same person and his poor customer service? Reviews and excellent service is what makes businesses successful for a long time.
Stephanie
Never again!!! First of all, the manager was of no help... more like an attitude "sorry about your bad luck".... It started with calling to order pizza, and got the call center. I had it on speaker phone so everyone heard the deal, and helped decide what to order. I asked if they had any specials going on. They said we have a large 3 toppings for 9.99 ok got 2. They said would you like to add on some kinda bites and a drink, I said yes. They showed up with 2 large pizza I paid 48 dollars for. Somehow when I called back it went directly to the store this time, which was a complete waste of time. I understand the store filled the order they received (from the call center) but the rude manager (jeremy) didn't need to make smart comments. At this point in time the call center has no idea what I ordered, and the store says I paid regular price. Maybe I did, maybe I didn't. I feel like I was scammed. How can the call center claim to have specials, but the store manager says "All we got is 2 pizzas , no bites and no 2-liter" Bye Papa Johns!
pswhite4074
Never again!!! First of all, the manager was of no help... more like an attitude "sorry about your bad luck".... It started with calling to order pizza, and got the call center. I had it on speaker phone so everyone heard the deal, and helped decide what to order. I asked if they had any specials going on. They said we have a large 3 toppings for 9.99 ok got 2. They said would you like to add on some kinda bites and a drink, I said yes. They showed up with 2 large pizza I paid 48 dollars for. Somehow when I called back it went directly to the store this time, which was a complete waste of time. I understand the store filled the order they received (from the call center) but the rude manager (jeremy) didn't need to make smart comments. At this point in time the call center has no idea what I ordered, and the store says I paid regular price. Maybe I did, maybe I didn't. I feel like I was scammed. How can the call center claim to have specials, but the store manager says "All we got is 2 pizzas , no bites and no 2-liter" Bye Papa Johns!
Super Bowl Sunday only pizza shop in Labelle, FL that answered their phone at 5:30pm.I ordered Large with everything minus onions. Pizza was ready in 15 minutes as promised and delicious.Military, law enforcement and first responders get 25% off!!!Sales team member I interacted with was friendly and helpful. ⭐⭐⭐⭐⭐
Food: 5
Service: 5
Merp Meep
Attention to detail has improved and delivery has been very timely. Keep up the good work! The cheese sticks that I had tonight, 10/8/2022, were made correctly.. finally! I don’t know if it’s a new team there or everyone has stepped up their game but keep it up everyone.
Update as of 10/28 I’ve ordered 3 times now in a month or so and it’s been delicious and fast via door dash. Really impressed.
Food: 5
Service: 5
Mark Charneski
Well it used to be better, but it has gotten worse and worse over the last 3 months. Tonight we got the wrong pizza, AGAIN. The apple?desert was burnt and dry, and the chicken nuggets were tasteless and I couldn't figure out what flavor they were supposed to be even though they were swimming in some oil. I do not recommend this particular Papa Johns to anyone.
Atmosphere: 3
Food: 1
Service: 2
Roger Fontinel
My pizza was delivered burnt to a crisp. The 45 min wait was okay but don't send out a burnt pizza. The pepperoni was brown it was so done. We did receive a second pizza that was way better, so we really appreciated that.
Kid-friendliness: The lady on the phone was alone and she was overwhelmed. Sounds like they will be hiring if only one person is working. Good job getting out second pizza out to us. Ty
Atmosphere: 1
Food: 1
Service: 2
Matt Chambers
Foods usually pretty good here. Sometimes it's alittle
Papa Johns is delicious. The other day I ordered a pizza to eat before a big event. The delivery guy from door dash walked up to my door, didn't ring the bell, knock on the door or anything. He just set it down on the bare concrete. I know because I checked my camera. (ADT Nest camera) I called Papa Johns and the manager stated that he'd remake it, but we had to get out the door. He put a free pizza on my account for next time I needed one. The managers there are quick to make whatever issue right again. I've always loved Papa johns, but this solidified it. 💙 we are a PJ pizza fan for life! Thank you!!
Atmosphere: 5
Food: 5
Service: 5
The 2 person taking care of the shop were out side smoking and purchasing my pizza they where trying to steal giving me a price really high
Atmosphere: 1
Food: 1
Service: 1
Wife and I had horrible experience here. Terrible customer service, poor sanitation for a food business.
Atmosphere: 1
Food: 1
Service: 1
Delivered a pizza and left on porch and didn't knock, call , text or anything. Never again. Labelle is terrible
Atmosphere: 1
Food: 1
Service: 1
This is the most disgusting place I have ever been to in my life these disgusting workers need to be fired! They had a pizza on the ground and I have video proof of it they picked it up and the lady told the other one” oh we’re not running away from that it has to get served!”I have video of the pizza on the ground and the lady said it was still on the oven and tried to serve me it. I have never been so disgusted in my life
Atmosphere: 1
Food: 1
Service: 1
The food is always fantastic along with the Service. Staff always smiling polite quick helpful service to help you get exactly what you want with a breeze. Now the atmosphere I don't feel is the best at all. There's times the store will be top of the line very organized and clean other times it'll be lightly dusty with flour starting to accumulate its not like that long. The bathroom is another story most times when you open the door it looks like but you walk in and it always has an odor to it like someone just got done taking a fresh Pooooohhh 💩.
Kid-friendliness: Yes.
Wheelchair accessibility: Somewhat accessible.
Atmosphere: 2
Food: 4
Service: 3
Recommended dishes: Extra Large New York Style Pizza
The food is good here, the manager was very rude but the person answering the phones gave excellent customer service named Daniel deserves a raise for his excellent phone skills.
This manager would not make it in a larger town with more options. So I promised the person who took the order a good review, he was very conscientous named Daniel, Papa Johns has a great employee with this particular individual who answered the phone.
Food: 4
Service: 4
Terrible customer service from the person who is supposed to be the manager at Papa John’s from the minute we walked it. Terrible attitude towards everything we asked him. I walked in on Fourth of July at 9pm and because of his bad attitude, I asked at what time he closed. He said at 10pm. So, he still had another hour before he closed the store. Then, everything we asked him, he responded as if it bothered him that we asked. How can the owner or owners not be aware of this? How is it that they do not read all these bad reviews complaining about the same person and his poor customer service? Reviews and excellent service is what makes businesses successful for a long time.
Never again!!! First of all, the manager was of no help... more like an attitude "sorry about your bad luck".... It started with calling to order pizza, and got the call center. I had it on speaker phone so everyone heard the deal, and helped decide what to order. I asked if they had any specials going on. They said we have a large 3 toppings for 9.99 ok got 2. They said would you like to add on some kinda bites and a drink, I said yes. They showed up with 2 large pizza I paid 48 dollars for. Somehow when I called back it went directly to the store this time, which was a complete waste of time. I understand the store filled the order they received (from the call center) but the rude manager (jeremy) didn't need to make smart comments. At this point in time the call center has no idea what I ordered, and the store says I paid regular price. Maybe I did, maybe I didn't. I feel like I was scammed. How can the call center claim to have specials, but the store manager says "All we got is 2 pizzas , no bites and no 2-liter" Bye Papa Johns!
Never again!!! First of all, the manager was of no help... more like an attitude "sorry about your bad luck".... It started with calling to order pizza, and got the call center. I had it on speaker phone so everyone heard the deal, and helped decide what to order. I asked if they had any specials going on. They said we have a large 3 toppings for 9.99 ok got 2. They said would you like to add on some kinda bites and a drink, I said yes. They showed up with 2 large pizza I paid 48 dollars for. Somehow when I called back it went directly to the store this time, which was a complete waste of time. I understand the store filled the order they received (from the call center) but the rude manager (jeremy) didn't need to make smart comments. At this point in time the call center has no idea what I ordered, and the store says I paid regular price. Maybe I did, maybe I didn't. I feel like I was scammed. How can the call center claim to have specials, but the store manager says "All we got is 2 pizzas , no bites and no 2-liter" Bye Papa Johns!
Restaurantji Recommends
Super Bowl Sunday only pizza shop in Labelle, FL that answered their phone at 5:30pm.I ordered Large with everything minus onions. Pizza was ready in 15 minutes as promised and delicious.Military, law enforcement and first responders get 25% off!!!Sales team member I interacted with was friendly and helpful. ⭐⭐⭐⭐⭐
Food: 5
Service: 5
Attention to detail has improved and delivery has been very timely. Keep up the good work! The cheese sticks that I had tonight, 10/8/2022, were made correctly.. finally! I don’t know if it’s a new team there or everyone has stepped up their game but keep it up everyone.
Update as of 10/28 I’ve ordered 3 times now in a month or so and it’s been delicious and fast via door dash. Really impressed.
Food: 5
Service: 5
Well it used to be better, but it has gotten worse and worse over the last 3 months. Tonight we got the wrong pizza, AGAIN. The apple?desert was burnt and dry, and the chicken nuggets were tasteless and I couldn't figure out what flavor they were supposed to be even though they were swimming in some oil. I do not recommend this particular Papa Johns to anyone.
Atmosphere: 3
Food: 1
Service: 2
My pizza was delivered burnt to a crisp. The 45 min wait was okay but don't send out a burnt pizza. The pepperoni was brown it was so done. We did receive a second pizza that was way better, so we really appreciated that.
Kid-friendliness: The lady on the phone was alone and she was overwhelmed. Sounds like they will be hiring if only one person is working. Good job getting out second pizza out to us. Ty
Atmosphere: 1
Food: 1
Service: 2
Foods usually pretty good here. Sometimes it's alittle
Atmosphere: 3
Food: 4
Service: 3
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