After trying out Todd English's at the Dolphin recently this year, we came back to try Shula's with some friends to round out the restaurants in this resort. Firstly, I want to stress that we had a very nice time! The service was wonderful and our server was attentive and kind. The restaurant was clean and nicer for the Disney bubble, and the cocktails were excellent. We also didn't have an issue with any of our food - the bread service was SO fresh and warm and was honestly the star of the show. We had the bacon-wrapped shrimp as an appetizer, and we liked them. Our steaks were cooked to our request. I just didn't walk away feeling like the food we ate was worth the signature dining prices. Our steaks were good, but not the best I've had on property (and I've had better for lower prices!), and the sauces that came at an additional charge were really the only flavoring to the meat. The sides were nice and more of a family-style, but again, did not seem fully worth these premium prices. Dessert was a nice chocolate soufflé. When I dine at a signature restaurant, I'm hoping to have my socks knocked off! We had a really nice evening here overall, but will likely stick to our other favorite signature restaurants or better value options when we're on Disney property.
Evelyn D.
Had an amazing dinner last night here. The filet was cooked perfectly. The sides were tasty and delicious. And deserts were great. Especially the key lime pie although the crust could be a little thicker and the lava cake was fabulous. We had nice wine except for the pouring. I was a little shock to see the waiter pouring a white wine in a red wine glass (with a white wine glass sitting next to it) same with red wine being poured into a slender white wine glass (with a red sitting next to it.
RedRover Productions
Good food, good service, good atmosphere.
Atmosphere: 5
Food: 5
Service: 5
Foodie
I was disappointed that I could not get an iced excerpt in a bottle!! At this level restaurant iced tea should either be brewed, or the waiter should offer to make it from hot tea.
Our waiters are all very personable, and checked on us just the right amount, they recommended dishes that would loved, all the food was cooked perfectly, and the ambiance was outstanding. We were in a back room and it was pretty quiet, but the bar was crowded so if we had sat near there it may have been louder.
Richard K.
Terrific steak house experience What you want from a top notch steak house done right. Outstanding service (Timothy was terrific) attentive but not over bearing. Great prime strip, mashed. One of the best wine lists I have seen in a while. Not for the light of wallet but a nice high end dining experience Highly recommend o
RFkent
Nice experience at a steakhouse. Our waiter. Timothy was terrific. Shared a wedge salad and had a nice 16 ounce prime strip steak cook perfectly. Outstanding wine selection, and a nice dessert menu. Highly recommend this a steakhouse done right.
Rebecca B.
Shula's is located onsite of the Walt Disney Dolphin Hotel. Reservations are a must. If you don't have a reservation, you can maybe get a table in the bar lobby. The food was definitely worth the price. There was high-quality service from the weight staff. The restaurant is based off of Coach Shula, however, there isn't much reference outside of the name and the walkway that we found.
JoanneR
Food was good had to send steak back too rare after requesting medium well as my daughter is expecting also shrimp cocktail undercooked and sent back not much better ordered bottled water and did not ask for 2 the waiter filled all our glasses and then opened another bottle which we didn't ask for not sure if I would recommend Shula's been there several times seems to have went down
Cynthia P.
Really disappointing! for a Steakhouse that charges the prices they charge they need to do better. We were a large party with a limited menu set. This had been reserved for weeks. Reservation at 7:30. Two large tables two server's and one attendant refilling water glasses. One 1/2 table had drink orders taken and servered. Noticed we never got asked and dinner orders taken. Noticed only one server for the rest of the night. Had to ask for a drink which took until appitizers were served. We did not get appitizers served until 8:30 or later. They were nothing special. Ok bring on the salads. Should have requested salad dressing as none provided nor asked. Then lets have the Entree. 10 oz filet MRare. Was over done and luke warm, no flavor and if salt shaker was used it was missed or empty don't dare send back as we were approaching 9:30. Deserts nothing special. Now if you were drinking wine you got refills but no ask for another drink. Would not recommend this for a large party. This party of people dine together and are use to good service and good food. You missed on all counts. Very dissapponting of a total bill of $6K
My family and I have been coming to Shulas for years. Sadly, we were very dissapointed on our visit this year. Before I say why, I first want to say that the 2 nights we did have cocktails at the bar - the bartenders and service there were impeccable. The entire bar staff was incredible, and if we had dinner there - I would be writing an entirely different review. Our main dining experience was horrible. From the moment we sat down, our server, Carol had a major attitude, as if we reminded her of her worst enemy. Her service was slow, lacking in any personality, and extremely unfriendly. Her counterpart on the service team took over at the end of our service, but the night was already a dissapointing failure.
JamesW
Every aspect of our dinner was excellent! We will definitely go back to one of the locations, the dry aged 22 oz Ribeye was phenomenal, the garlic mashed potatoes were the best we have ever had as well !
TiffanyE
The hostess started the evening off rough. Supposedly couldn't find our reservation and was adment we didn't have one I had to show her an email and text confirmation before she Miraculously out of no where found it. Then after all that tells us we will have to wait even though I had a reservation!!! Finally got to our table and everything else was amazing. Just a shame we were already walking in tense and honestly just wanted to get out of there due to the issue walking in. It was our last night of vacation and she kinda ruined it. So if you make a reservation make sure you keep all emails and confirmations cause they will not honor a reservation without multiple proofs of it. Good luck.
Laura F.
Dining in the Orlando area is generally very good. Service is almost always impeccable with food prepared perfectly. Unfortunately, those attributes were not to our expectation at Shula's. This restaurant located at the dolphin hotel is classy and elegant but welcoming enough for anyone coming in from a Disney park to attend with their family. The hostess was welcoming and we were quickly seated for our reservation. The decor was dark wood and poster sized photos of black and white football player photos. A butcher block with steak knives adorned our table as a center piece. We ordered two shrimp appetizers, three salads, three entrees and a dessert. We also got a nice red wine for the table. Ordering went seamlessly. We were provided delicious fresh baked bread and began our dinner. Then we were served our salads. When we asked about the shrimp appetizer- it has been forgotten. Our waiter left the tray of salads sitting next to us and went to go get the shrimp. We served ourselves the salads while we waited for the waiter to return. By the time we got the shrimp we had no room on the table. The shrimp were cold but otherwise ok. The salads were good. No issues there. The dinner entrees were not good. Out of the three dishes we ordered only one was any good. I had the salmon and it was terrible. It lacked any flavors unless dipped in the lemon butter. There was no salt of pepper put on it while it cooked. The salmon was grilled per the waiter's recommendation but the grill marks on the fish tasted very bitter like it had been over cooked. The internal flesh was ok but I could eat more than maybe half of it. It was very unappetizing. One steak I tasted was good. The other was not. It was too fatty for our friend. The waiter was kind enough to replace it for him but the second steak did not hit the mark either. The dessert was ok. We are just a. Few bites of it and then paid. The server was accommodating and very patient. The staff checked on us regularly and we never lacked drinks. Overall the food just did not hit the mark. It was very expensive. You may want to consider an alternate option.
Nick Shaink
We go here a couple times a year. Unfortunately the last two times haven’t been great. Don’t get me wrong the steaks and food are top notch. But the good service only really kicks in when it’s time to pay the check. I definitely think they need to bring the service part back to the way it was pre Covid.
After trying out Todd English's at the Dolphin recently this year, we came back to try Shula's with some friends to round out the restaurants in this resort. Firstly, I want to stress that we had a very nice time! The service was wonderful and our server was attentive and kind. The restaurant was clean and nicer for the Disney bubble, and the cocktails were excellent. We also didn't have an issue with any of our food - the bread service was SO fresh and warm and was honestly the star of the show. We had the bacon-wrapped shrimp as an appetizer, and we liked them. Our steaks were cooked to our request. I just didn't walk away feeling like the food we ate was worth the signature dining prices. Our steaks were good, but not the best I've had on property (and I've had better for lower prices!), and the sauces that came at an additional charge were really the only flavoring to the meat. The sides were nice and more of a family-style, but again, did not seem fully worth these premium prices. Dessert was a nice chocolate soufflé. When I dine at a signature restaurant, I'm hoping to have my socks knocked off! We had a really nice evening here overall, but will likely stick to our other favorite signature restaurants or better value options when we're on Disney property.
Had an amazing dinner last night here. The filet was cooked perfectly. The sides were tasty and delicious. And deserts were great. Especially the key lime pie although the crust could be a little thicker and the lava cake was fabulous. We had nice wine except for the pouring. I was a little shock to see the waiter pouring a white wine in a red wine glass (with a white wine glass sitting next to it) same with red wine being poured into a slender white wine glass (with a red sitting next to it.
Good food, good service, good atmosphere.
Atmosphere: 5
Food: 5
Service: 5
I was disappointed that I could not get an iced excerpt in a bottle!! At this level restaurant iced tea should either be brewed, or the waiter should offer to make it from hot tea.
Our waiters are all very personable, and checked on us just the right amount, they recommended dishes that would loved, all the food was cooked perfectly, and the ambiance was outstanding. We were in a back room and it was pretty quiet, but the bar was crowded so if we had sat near there it may have been louder.
Terrific steak house experience What you want from a top notch steak house done right. Outstanding service (Timothy was terrific) attentive but not over bearing. Great prime strip, mashed. One of the best wine lists I have seen in a while. Not for the light of wallet but a nice high end dining experience Highly recommend o
Nice experience at a steakhouse. Our waiter. Timothy was terrific. Shared a wedge salad and had a nice 16 ounce prime strip steak cook perfectly. Outstanding wine selection, and a nice dessert menu. Highly recommend this a steakhouse done right.
Shula's is located onsite of the Walt Disney Dolphin Hotel. Reservations are a must. If you don't have a reservation, you can maybe get a table in the bar lobby. The food was definitely worth the price. There was high-quality service from the weight staff. The restaurant is based off of Coach Shula, however, there isn't much reference outside of the name and the walkway that we found.
Food was good had to send steak back too rare after requesting medium well as my daughter is expecting also shrimp cocktail undercooked and sent back not much better ordered bottled water and did not ask for 2 the waiter filled all our glasses and then opened another bottle which we didn't ask for not sure if I would recommend Shula's been there several times seems to have went down
Really disappointing! for a Steakhouse that charges the prices they charge they need to do better. We were a large party with a limited menu set. This had been reserved for weeks. Reservation at 7:30. Two large tables two server's and one attendant refilling water glasses. One 1/2 table had drink orders taken and servered. Noticed we never got asked and dinner orders taken. Noticed only one server for the rest of the night. Had to ask for a drink which took until appitizers were served. We did not get appitizers served until 8:30 or later. They were nothing special. Ok bring on the salads. Should have requested salad dressing as none provided nor asked. Then lets have the Entree. 10 oz filet MRare. Was over done and luke warm, no flavor and if salt shaker was used it was missed or empty don't dare send back as we were approaching 9:30. Deserts nothing special. Now if you were drinking wine you got refills but no ask for another drink. Would not recommend this for a large party. This party of people dine together and are use to good service and good food. You missed on all counts. Very dissapponting of a total bill of $6K
Restaurantji Recommends
My family and I have been coming to Shulas for years. Sadly, we were very dissapointed on our visit this year. Before I say why, I first want to say that the 2 nights we did have cocktails at the bar - the bartenders and service there were impeccable. The entire bar staff was incredible, and if we had dinner there - I would be writing an entirely different review. Our main dining experience was horrible. From the moment we sat down, our server, Carol had a major attitude, as if we reminded her of her worst enemy. Her service was slow, lacking in any personality, and extremely unfriendly. Her counterpart on the service team took over at the end of our service, but the night was already a dissapointing failure.
Every aspect of our dinner was excellent! We will definitely go back to one of the locations, the dry aged 22 oz Ribeye was phenomenal, the garlic mashed potatoes were the best we have ever had as well !
The hostess started the evening off rough. Supposedly couldn't find our reservation and was adment we didn't have one I had to show her an email and text confirmation before she Miraculously out of no where found it. Then after all that tells us we will have to wait even though I had a reservation!!! Finally got to our table and everything else was amazing. Just a shame we were already walking in tense and honestly just wanted to get out of there due to the issue walking in. It was our last night of vacation and she kinda ruined it. So if you make a reservation make sure you keep all emails and confirmations cause they will not honor a reservation without multiple proofs of it. Good luck.
Dining in the Orlando area is generally very good. Service is almost always impeccable with food prepared perfectly. Unfortunately, those attributes were not to our expectation at Shula's. This restaurant located at the dolphin hotel is classy and elegant but welcoming enough for anyone coming in from a Disney park to attend with their family. The hostess was welcoming and we were quickly seated for our reservation. The decor was dark wood and poster sized photos of black and white football player photos. A butcher block with steak knives adorned our table as a center piece. We ordered two shrimp appetizers, three salads, three entrees and a dessert. We also got a nice red wine for the table. Ordering went seamlessly. We were provided delicious fresh baked bread and began our dinner. Then we were served our salads. When we asked about the shrimp appetizer- it has been forgotten. Our waiter left the tray of salads sitting next to us and went to go get the shrimp. We served ourselves the salads while we waited for the waiter to return. By the time we got the shrimp we had no room on the table. The shrimp were cold but otherwise ok. The salads were good. No issues there. The dinner entrees were not good. Out of the three dishes we ordered only one was any good. I had the salmon and it was terrible. It lacked any flavors unless dipped in the lemon butter. There was no salt of pepper put on it while it cooked. The salmon was grilled per the waiter's recommendation but the grill marks on the fish tasted very bitter like it had been over cooked. The internal flesh was ok but I could eat more than maybe half of it. It was very unappetizing. One steak I tasted was good. The other was not. It was too fatty for our friend. The waiter was kind enough to replace it for him but the second steak did not hit the mark either. The dessert was ok. We are just a. Few bites of it and then paid. The server was accommodating and very patient. The staff checked on us regularly and we never lacked drinks. Overall the food just did not hit the mark. It was very expensive. You may want to consider an alternate option.
We go here a couple times a year. Unfortunately the last two times haven’t been great. Don’t get me wrong the steaks and food are top notch. But the good service only really kicks in when it’s time to pay the check. I definitely think they need to bring the service part back to the way it was pre Covid.
Atmosphere: 4
Food: 5
Service: 3