Soft cupcake at $7 with no flavor and the candy on top was like plastic.
Atmosphere: 3
Food: 2
Service: 3
bunie s
i mean the cupcake was alright way overpriced but the service was awful and they are way too understaffed why did i wait so long to be acknowledged like hello get it together :/
Atmosphere: 1
Food: 2
Service: 1
Renee Rivera
I ordered my cupcakes online and I really wanted the Barbie cupcake but they were sold out on the app. I was a little sad but I know how good Sprinkles cupcakes are so I ordered a box of 4 to share with my friends. When I arrived to pick up my order, one of my friends asked the young lady that works there if it was possible to exchange the flavor I had chosen (Strawberry) for a Barbie cupcake because she saw they were still available. The young lady that works there brought me my order in addition to the Barbie cupcake. I was delighted knowing that I would get the chance to try it! So I asked the young lady how much would it cost me and she told me no charge. Needless to say, I was overjoyed by her kind gesture and wonderful customer service. She really made my day. I’ve been to several Sprinkles locations (California and Tampa, Fl) and I am always impressed by their customer service. Today was a great example of why I love Sprinkles so much. Not to mention how yummy their cupcakes are! I wish I knew her name, but either way this review is my thanks to her and the staff at the Disney Springs location. My visit was between 7:15-7:45 on March 19, 2024. If anyone knows the girl that was handing out orders and gave me the Barbie one for free, please tell her I said thank you! Also, if any reps from Sprinkles sees this, please find it in your heart to not get her in trouble. I was more than willing to pay for it, but she made the experience exceptional. And I am a fan for life!Dietary restrictions: They do have a sugar-free red velvet cupcake, I just wish they had more sugar-free options. But still a great treat.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Strawberry Cupcake, Red Velvet
Gary Cross
We were very disappointed with the service at this location. Rude to no interactions with the help. Our questions were not answered nicely. Stark atmosphere. We almost left Disney Springs because of this experience.Glad we stayed and enjoyed the rest of our day there.
Atmosphere: 1
Food: 3
Service: 1
Vanessa
Absolutely love sprinkles cupcakes…Always so many options sugar-free and gluten-free included. Got a birthday box shipped out of state as a birthday gift it was amazing.
Atmosphere: 5
Food: 5
Service: 5
David Hoyt
Super
Atmosphere: 5
Food: 5
Service: 5
Rob Anderson
Cupcakes did NOT meet my expectations… had them years ago in Southern California and were delicious. The cupcakes we bought in Orlando were very dry… no flavor. Have you changed your recipe?
Atmosphere: 2
Food: 2
Service: 4
Jason Bogacz
$36 for 6 small to medium sized cupcakes. Flavor is OK but certainly nothing to write home about. These were pretty dense in texture and not really ideal as far as that goes. Service is virtually non-existent as you order on an IPad and then just wait for your name like any other fast food place. The store itself is fine but nothing special. All in all it's a very "ok" experience. Not necessarily recommended but I also understand the appeal while at Disney Springs.
Atmosphere: 3
Food: 3
Service: 2
Jules Huang
I ordered a chocolate chip cookie and a double chocolate chip cookie. The cookie came as pre-packaged, not sure if they were baked on premise. Both cookies tasted fine, nothing special. The double chocolate chip cookie also came with a balloon in it which grossed me out!
Atmosphere: 3
Food: 1
Service: 5
Gwo-Long H.
I ordered a chocolate chip cookie and a double chocolate chip cookie. Both tasted ok, not sure if they were baked in premise. The double chocolate cookie had a balloon in it which was just gross! The service was great and the staff was friendly.
Jessica gave great suggestions as well has excellent customer service I will definitely be back!
Courtney K.
I know a lot of reviews say these are overpriced, but as someone who loves cupcakes and have friends who own bakeries ... they're ready not. They're actually quite reasonably priced -- especially because they're so delicious. Not to sweet, great flavor, and a rotating menu? I wish I had a Sprinkles closer to home!
Amanda M.
We go to this location every time we go to Disney springs. The cupcakes are the best I’ve ever had. The service is great everyone is always nice. Even on days when it’s busy we enjoy using the vending machine to beat the longer lines. Well worth the price, a real treat!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Red Velvet
C Family
Dense, dry, awful cupcakes. I wouldn't care about the price if they were good but dear Lord these are awful.
Atmosphere: 1
Food: 1
Service: 5
Kelly Murray
Went to Sprinkles for first time since post covid. They’ve ruined it. You use an ipad to order now, no friendly employees that already know what your favorite cupcake is, and it’s awful and impersonal. I miss everyone.
Soft cupcake at $7 with no flavor and the candy on top was like plastic.
Atmosphere: 3
Food: 2
Service: 3
i mean the cupcake was alright way overpriced but the service was awful and they are way too understaffed why did i wait so long to be acknowledged like hello get it together :/
Atmosphere: 1
Food: 2
Service: 1
I ordered my cupcakes online and I really wanted the Barbie cupcake but they were sold out on the app. I was a little sad but I know how good Sprinkles cupcakes are so I ordered a box of 4 to share with my friends. When I arrived to pick up my order, one of my friends asked the young lady that works there if it was possible to exchange the flavor I had chosen (Strawberry) for a Barbie cupcake because she saw they were still available. The young lady that works there brought me my order in addition to the Barbie cupcake. I was delighted knowing that I would get the chance to try it! So I asked the young lady how much would it cost me and she told me no charge. Needless to say, I was overjoyed by her kind gesture and wonderful customer service. She really made my day. I’ve been to several Sprinkles locations (California and Tampa, Fl) and I am always impressed by their customer service. Today was a great example of why I love Sprinkles so much. Not to mention how yummy their cupcakes are! I wish I knew her name, but either way this review is my thanks to her and the staff at the Disney Springs location. My visit was between 7:15-7:45 on March 19, 2024. If anyone knows the girl that was handing out orders and gave me the Barbie one for free, please tell her I said thank you! Also, if any reps from Sprinkles sees this, please find it in your heart to not get her in trouble. I was more than willing to pay for it, but she made the experience exceptional. And I am a fan for life!Dietary restrictions: They do have a sugar-free red velvet cupcake, I just wish they had more sugar-free options. But still a great treat.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Strawberry Cupcake, Red Velvet
We were very disappointed with the service at this location. Rude to no interactions with the help. Our questions were not answered nicely. Stark atmosphere. We almost left Disney Springs because of this experience.Glad we stayed and enjoyed the rest of our day there.
Atmosphere: 1
Food: 3
Service: 1
Absolutely love sprinkles cupcakes…Always so many options sugar-free and gluten-free included. Got a birthday box shipped out of state as a birthday gift it was amazing.
Atmosphere: 5
Food: 5
Service: 5
Super
Atmosphere: 5
Food: 5
Service: 5
Cupcakes did NOT meet my expectations… had them years ago in Southern California and were delicious. The cupcakes we bought in Orlando were very dry… no flavor. Have you changed your recipe?
Atmosphere: 2
Food: 2
Service: 4
$36 for 6 small to medium sized cupcakes. Flavor is OK but certainly nothing to write home about. These were pretty dense in texture and not really ideal as far as that goes. Service is virtually non-existent as you order on an IPad and then just wait for your name like any other fast food place. The store itself is fine but nothing special. All in all it's a very "ok" experience. Not necessarily recommended but I also understand the appeal while at Disney Springs.
Atmosphere: 3
Food: 3
Service: 2
I ordered a chocolate chip cookie and a double chocolate chip cookie. The cookie came as pre-packaged, not sure if they were baked on premise. Both cookies tasted fine, nothing special. The double chocolate chip cookie also came with a balloon in it which grossed me out!
Atmosphere: 3
Food: 1
Service: 5
I ordered a chocolate chip cookie and a double chocolate chip cookie. Both tasted ok, not sure if they were baked in premise. The double chocolate cookie had a balloon in it which was just gross! The service was great and the staff was friendly.
Restaurantji Recommends
Jessica gave great suggestions as well has excellent customer service I will definitely be back!
I know a lot of reviews say these are overpriced, but as someone who loves cupcakes and have friends who own bakeries ... they're ready not. They're actually quite reasonably priced -- especially because they're so delicious. Not to sweet, great flavor, and a rotating menu? I wish I had a Sprinkles closer to home!
We go to this location every time we go to Disney springs. The cupcakes are the best I’ve ever had. The service is great everyone is always nice. Even on days when it’s busy we enjoy using the vending machine to beat the longer lines. Well worth the price, a real treat!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Red Velvet
Dense, dry, awful cupcakes. I wouldn't care about the price if they were good but dear Lord these are awful.
Atmosphere: 1
Food: 1
Service: 5
Went to Sprinkles for first time since post covid. They’ve ruined it. You use an ipad to order now, no friendly employees that already know what your favorite cupcake is, and it’s awful and impersonal. I miss everyone.
Atmosphere: 1
Food: 1
Service: 1