Marco's Pizza

Excellent pizza, I recommend it.

Atmosphere: 5

Food: 5

Service: 5

This is very mediocre pizza to begin with, but my kids like it and that's why I ordered it. They delivered wrong item, I contacted the store, absolutely no help. Kid on phone said he didn't do it so he didn't know what to do... I honestly was flabbergasted by that answer. I asked them to redeliver the correct item and he said they couldn't do that, I had to come into store to pick up myself, which was not an option (not to mention they charge $5 to deliver). I asked for a refund said they couldn't help on that either because there was no manager on site, I would have to come in the next day to speak to a manager. Just a dreadful experience all around, very poor customer service, will not be ordering from here again, lesson learned.

Atmosphere: 1

Food: 2

Service: 1

Excellent food, great service.
Thanks Chris,

Atmosphere: 5

Food: 5

Service: 5

I just wanna make a comment about Chris or Christopher sorry if i got his name wrong but he was very awesome and so respectful to us did a good job at the front counter!! :) i came the other day and helped me alot.

Atmosphere: 5

Food: 5

Service: 5

Whenever I can, I always go to Marco’s Pizza! It has some good options for the whole family! It’s not only because of the food but because of the attentive and caring people that work there! Chris was very polite, attentive and gave us some options to Rey something new. He was really helpful, and that’s what you want when you go to your place! Thank you, Chris!!

Atmosphere: 5

Food: 5

Service: 5

Everytime I come to this location I have a positive experience but today a young man named Christopher answered the phone and he was extremely pleasant! It was such a refreshing interaction and first impression! As soon as I came into the restaurant I instantly knew it was him who had answered the phone because of his instant manners and enthusiasm in person. This establishment should be proud that they have Chris as a first point of contact, he sets the tone. Please give him a raise what a sweet boy!!

You have to stop using Doordash!

I love your food but I can't ever get my food delivered properly. I've told the delivery people over and over how to get to my house before and after they figure out how to get in the gate. On the phone, through text, directions on the app and many times just driving to meet them. It's not ok!!!!
I've figured out after many issues that Doordash as their app for the delivery people. The few delivery people that are smart use another map like Google maps. I'm sorry but after ordering from you many times a month for a long time. I don't think I can do it anymore
PLEASE FIX THIS! PS...I called and couldn't talk to the manager. No problem with the food just the delivery.

Food: 5

Service: 1

I’m extremely disappointed with my recent experience at Marco’s Pizza. On Thursday, May 22, I placed an order for two pizzas order #117
• 1 Large All-Meat Pizza
• 1 Deluxe Pizza with double green peppers, double mushrooms, extra cheese, extra sauce, and well done.

What I received was completely wrong. The “All-Meat” pizza had no meat at all and instead had the deluxe toppings. The Deluxe pizza was missing all the extra toppings I specifically paid for. I have both the receipt and photos of the pizzas as proof.

When I called the store to resolve the issue, I was put on hold for about 20 minutes while they claimed they needed to “check the cameras” before even talking to me. I patiently waited on speakerphone the entire time, but no one confirmed whether the pizzas were made correctly or not.

Eventually, I spoke with the General Manager, Rae, and asked if I could send photos to a store number or email since she said she doesn’t give out her personal number (which I fully understood). I just wanted to show the proof. After explaining the issue and the inconvenience—especially to my hungry 9-year-old who couldn’t eat the messed-up pizza—Rae told me the entire order would be refunded and not to worry.

I asked for a confirmation or some kind of proof of refund she said there wasn’t anything, and was told it would take up to five days to process. Now, four days later, I’ve checked my credit card and there is no refund at all. I called the store again and spoke to another manager, Giovanni, who told me there is no one else to contact and I would just have to keep trying to catch Rae when she’s available.

This whole experience has been extremely frustrating—not just because of the incorrect order, but the complete lack of professionalism and accountability. First, I was treated as if I was potentially lying, forced to wait while they “checked cameras,” and now I’m being misled about a refund that still hasn’t happened. There is no way to escalate or resolve the matter, and the management seems uninterested in making things right.

Marco’s Pizza lost a loyal customer over this. I strongly suggest others think twice before ordering here.

Atmosphere: 1

Food: 1

Service: 1

Every time I visit this place there is always a welcoming atmosphere. Love the manager Ri she gives me so much pleasure with a smile every time I visit. Love eating here the staff are always delivering great customer service. The food has never disappointed me. I will refer anyone to eat here.

Atmosphere: 5

Food: 5

Service: 5

RI the general manager , she is very nice an fast

Atmosphere: 5

Food: 5

Service: 5

Ri is awesome

Atmosphere: 5

Food: 5

Service: 5

I make it a point to visit this place twice a month to grab my two large pizzas with two toppings. And let me tell you, Ri always goes above and beyond to make sure we get exactly what we want. I absolutely adore this location and can’t recommend it enough!

Atmosphere: 5

Food: 5

Service: 5

Always get the best pizza and service when coming to this location. Clean atmosphere. Ri the general manager helped us out and is literally the sweetest.

Atmosphere: 5

Food: 5

Service: 5

Definitely my go to pizza place. Bri, the GM, made my experience there the best, her upbringing and welcoming attitude is what brings me back there atleast once a week!🤩

Atmosphere: 5

Food: 5

Service: 5

This employee named Ri has a very outgoing and nice personality!! She always makes my experience worth going there.
#favlatenightpizzaspot😉

Atmosphere: 5

Food: 5

Service: 5