We patron here mostly on Tuesday's because we have 4 kiddos and they eat at a discount. We ordered and everything was great until we received the adults food. Wife's chicken and rice was cold and my steak was put in wrong so the waitress had to put it in again for the correct doneness as medium rare. I had to sit for another 20minutes to get my food, by that time everyone was finishing up. Then they bring it out. The steak was rare. This was not a busy time at all too so I'm not sure why it took so long for a remake. Manager wasn't called into the situation until we asked for the manager. Typically managers are involved to handle such scenarios, like a visit to the table and comp the meal. Manager did get involved at the end and told us he would send a gift card to the email address we left. That never happened.
Atmosphere: 3
Food: 1
Service: 1
Terri Lanius
Kid-friendliness: There were families that brought kids with them. They also have high chairs to use if you need one. They also have coloring placemats for kids to doodle on.
Atmosphere: 5
Food: 5
Service: 5
Brother Fluf Salisbury
We had a great experience! The fiesta lime was awesome. Our server Charidty was very knowledgeable & the general manager Sara was extremely friendly. We are coming back for sure.
Atmosphere: 5
Food: 5
Service: 5
Julie Fenn
James was a great waiter. He took care of our table perfectly ty
Atmosphere: 5
Food: 5
Service: 5
William O'Connor
It was during lunch time. Not very many people there but yet our food was burnt and cold. Won't be going back
Atmosphere: 3
Food: 1
Service: 4
Tammy
Went for dinner last night delicious as always. I had the fajita roll up and my hubby had the burger quesadilla both were cooked perfectly and tasted very good. Our server was fantastic!!Job well done!!!
Ordered takeout. Let them know we were there but had to call them back as they forgot we were waiting. Anyway the food was really good. It always is from this Applebee's. We ate inside the other day and it was fantastic. Staff were great and the food was great as always. Enjoy!
Food: 5
Service: 4
Recommended dishes: Bourbon Street Chicken and Shrimp, Fiesta Lime Chicken
Mark McElwee
Very, very surprised. We left our to go bag on the table when we were leaving. We made it out to the parking lot, said goodbye to our guests, noticed it was missing, and went back inside. They had already cleared the table. The host asked the manager about it, and the manager said that he already threw it out. I said that was a full meal. He said I’m sorry. No offer to replace or fix it in any way. I just walked out disgusted. Thankfully, I had ordered things on the 2/$25 menu and I only lost $1 out of it. Otherwise, I would have pushed the issue more. This instance, I just chalked up to poor service on the part of the management. I worked for Applebee’s for five years. Another restaurants for another seven years. If I noticed that a party left a box on the table, instinctively my next move was to try to catch them in the parking lot (and they would have found us there). This manager gave no thought to his customer. He just tossed it. When presented with his error TWICE, he did not own it. Very disappointed.
Food was good. Service was great! Tyler was attentive, and friendly. Great job!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bourbon Street Chicken and Shrimp, Boneless Wings, Fiesta Lime Chicken, Quesadilla, Spinach Dip, Cheese Sticks
Cheryl Roberts
Tyler did an excellent job and was friendly and professional.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spinach Dip
joey's life
Tyler was very joyful, in good spirits and he was nice. He refilled the drinks as soon as they were emptied. Excellent!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Menu
Sara Taylor
Tyler was very attentive and accommodating to mine and my families needs. We got our food and drinks in a timely manner and was kind and friendly. Overall I would definitely come back here.Vegetarian options: An impossible burgerDietary restrictions: Vegetarian foodParking: Around the whole buildingKid-friendliness: Food a kid would eat
We patron here mostly on Tuesday's because we have 4 kiddos and they eat at a discount. We ordered and everything was great until we received the adults food. Wife's chicken and rice was cold and my steak was put in wrong so the waitress had to put it in again for the correct doneness as medium rare. I had to sit for another 20minutes to get my food, by that time everyone was finishing up. Then they bring it out. The steak was rare. This was not a busy time at all too so I'm not sure why it took so long for a remake. Manager wasn't called into the situation until we asked for the manager. Typically managers are involved to handle such scenarios, like a visit to the table and comp the meal. Manager did get involved at the end and told us he would send a gift card to the email address we left. That never happened.
Atmosphere: 3
Food: 1
Service: 1
Kid-friendliness: There were families that brought kids with them. They also have high chairs to use if you need one. They also have coloring placemats for kids to doodle on.
Atmosphere: 5
Food: 5
Service: 5
We had a great experience! The fiesta lime was awesome. Our server Charidty was very knowledgeable & the general manager Sara was extremely friendly. We are coming back for sure.
Atmosphere: 5
Food: 5
Service: 5
James was a great waiter. He took care of our table perfectly ty
Atmosphere: 5
Food: 5
Service: 5
It was during lunch time. Not very many people there but yet our food was burnt and cold. Won't be going back
Atmosphere: 3
Food: 1
Service: 4
Went for dinner last night delicious as always. I had the fajita roll up and my hubby had the burger quesadilla both were cooked perfectly and tasted very good. Our server was fantastic!!Job well done!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Wrap, Spinach Dip, Quesadilla Burger
Ordered takeout. Let them know we were there but had to call them back as they forgot we were waiting. Anyway the food was really good. It always is from this Applebee's. We ate inside the other day and it was fantastic. Staff were great and the food was great as always. Enjoy!
Food: 5
Service: 4
Recommended dishes: Bourbon Street Chicken and Shrimp, Fiesta Lime Chicken
Very, very surprised. We left our to go bag on the table when we were leaving. We made it out to the parking lot, said goodbye to our guests, noticed it was missing, and went back inside. They had already cleared the table. The host asked the manager about it, and the manager said that he already threw it out. I said that was a full meal. He said I’m sorry. No offer to replace or fix it in any way. I just walked out disgusted. Thankfully, I had ordered things on the 2/$25 menu and I only lost $1 out of it. Otherwise, I would have pushed the issue more. This instance, I just chalked up to poor service on the part of the management. I worked for Applebee’s for five years. Another restaurants for another seven years. If I noticed that a party left a box on the table, instinctively my next move was to try to catch them in the parking lot (and they would have found us there). This manager gave no thought to his customer. He just tossed it. When presented with his error TWICE, he did not own it. Very disappointed.
Atmosphere: 5
Food: 5
Service: 2
Parking: Great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Boneless Wings
My wife and I are frequent flyers here.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Quesadilla
Restaurantji Recommends
Tyler was wonderful. Great waiter!
Atmosphere: 4
Food: 4
Service: 5
Food was good. Service was great! Tyler was attentive, and friendly. Great job!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bourbon Street Chicken and Shrimp, Boneless Wings, Fiesta Lime Chicken, Quesadilla, Spinach Dip, Cheese Sticks
Tyler did an excellent job and was friendly and professional.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spinach Dip
Tyler was very joyful, in good spirits and he was nice. He refilled the drinks as soon as they were emptied. Excellent!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Menu
Tyler was very attentive and accommodating to mine and my families needs. We got our food and drinks in a timely manner and was kind and friendly. Overall I would definitely come back here.Vegetarian options: An impossible burgerDietary restrictions: Vegetarian foodParking: Around the whole buildingKid-friendliness: Food a kid would eat
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger, Spinach Dip