Husband went in to order food to bring home (we live less than 2 miles away) Got it home, and my beef and cheddar was barely warm, a very thin coat of the sauce was on it, and almost no cheese They used to be hot, cheese dripping over the sides, and sauce used to be double what was there. Very disappointing. Husband got french dip sub, which was barely warm, too.
Food: 1
Service: 3
Brandi Lopez
Ordered a steak bites bowl, and was given it falling apart in a burger box.
Food: 1
Service: 1
Christa Richardson
Or first visit to this location and it did not disappoint. Food was fresh and good. The service was good, cashier was very polite and helpful. Restaurant was clean and well stocked.
Atmosphere: 5
Food: 5
Service: 5
Bruce Jr
Food was hot and fresh. Thank you!
Atmosphere: 5
Food: 5
Service: 5
Amber Dawkins
Amanda was so friendly and wonderful. I’ve never experienced such great customer service in fast food. Thank you!!
Atmosphere: 5
Food: 5
Service: 5
Jason B
I had one of the worst customer service experiences at this Arby’s. I was overcharged for my order, and when I asked for a receipt, the worker refused to give me one. I brought it up to the manager, but they also wouldn’t resolve the issue or take care of the mistake. Instead of helping, they brushed me off and made it feel like my concern didn’t matter. I left feeling frustrated, ripped off, and completely disrespected. If this is how they treat paying customers, I won’t be back.
Atmosphere: 3
Food: 5
Service: 1
Marcelia Phan
Please please check your food Every...Single... Day before your shift. Take pride in your work. I went today on 9/18. The container visibly damaged, I thought sure it's just paper. Got home and saw that the use by date was 2 days ago.
Ching H
After bad customer service from Wendy's, we went to Arby's. The gentlemen in the drive thru was great as ever. Pleasant and attentive to our order. He ensured our items was accounted for and did it courteously. Maybe Wendy's can take Arby's customer service training curriculum and apply that to their stores.
Atmosphere: 5
Food: 5
Service: 5
Jared Talley
I ordered sandwich and curly fries my to go bag had like 5 fries in it . The medium drink is now a small cup so shrinkflation is real here. My beef and cheese sandwich had no cheese. This was a horrible way to give away 12 $. I always liked Arby's until this one was built by the mall it SUCKS
Suzette Is always so kind excelente service the best Arby's I've bin to clean fast and fresh 🙌
Atmosphere: 5
Food: 5
Service: 5
April Hudson
First time ordering here through DoorDash and the sandwich was cold and not even warm. The French fries were so greasy and overcooked. ABSOLUTELY TERRIBLE
Food: 1
Ashley Dallas
I’ve been here many times and have always had a good experience. We always dine in and our food is always fresh and hot. Only once we were given the wrong side, and they brought us the correct one right away. The dining area is always clean and quiet enough for conversation. The employees are always super nice and help us find good deals so we get the most for our money and we keep coming back. Recently Sharonda went above and beyond to make sure we got what we wanted with great deals and made our experience even better than usual.
Atmosphere: 5
Food: 5
Service: 5
Lisa Prince
The foods always great, the employees are really nice and attentive, call ahead orders always accurate and food is always hot. Restaurant also is always dressed for the occasion so to speak. 👍👍
Atmosphere: 5
Food: 5
Service: 5
Kristy Wheless
Everything was great except two of the items on my order were incorrect I did not want any cheese on my French dip and they came with French they came with cheese so I did not notice until I got home. Disappointed.
Husband went in to order food to bring home (we live less than 2 miles away)
Got it home, and my beef and cheddar was barely warm, a very thin coat of the sauce was on it, and almost no cheese
They used to be hot, cheese dripping over the sides, and sauce used to be double what was there. Very disappointing. Husband got french dip sub, which was barely warm, too.
Food: 1
Service: 3
Ordered a steak bites bowl, and was given it falling apart in a burger box.
Food: 1
Service: 1
Or first visit to this location and it did not disappoint. Food was fresh and good.
The service was good, cashier was very polite and helpful. Restaurant was clean and well stocked.
Atmosphere: 5
Food: 5
Service: 5
Food was hot and fresh. Thank you!
Atmosphere: 5
Food: 5
Service: 5
Amanda was so friendly and wonderful. I’ve never experienced such great customer service in fast food. Thank you!!
Atmosphere: 5
Food: 5
Service: 5
I had one of the worst customer service experiences at this Arby’s. I was overcharged for my order, and when I asked for a receipt, the worker refused to give me one. I brought it up to the manager, but they also wouldn’t resolve the issue or take care of the mistake. Instead of helping, they brushed me off and made it feel like my concern didn’t matter. I left feeling frustrated, ripped off, and completely disrespected. If this is how they treat paying customers, I won’t be back.
Atmosphere: 3
Food: 5
Service: 1
Please please check your food Every...Single... Day before your shift. Take pride in your work.
I went today on 9/18. The container visibly damaged, I thought sure it's just paper. Got home and saw that the use by date was 2 days ago.
After bad customer service from Wendy's, we went to Arby's. The gentlemen in the drive thru was great as ever. Pleasant and attentive to our order. He ensured our items was accounted for and did it courteously. Maybe Wendy's can take Arby's customer service training curriculum and apply that to their stores.
Atmosphere: 5
Food: 5
Service: 5
I ordered sandwich and curly fries my to go bag had like 5 fries in it . The medium drink is now a small cup so shrinkflation is real here. My beef and cheese sandwich had no cheese. This was a horrible way to give away 12 $. I always liked Arby's until this one was built by the mall it SUCKS
Drive thru lady was rude
Restaurantji Recommends
Suzette Is always so kind excelente service the best Arby's I've bin to clean fast and fresh 🙌
Atmosphere: 5
Food: 5
Service: 5
First time ordering here through DoorDash and the sandwich was cold and not even warm. The French fries were so greasy and overcooked. ABSOLUTELY TERRIBLE
Food: 1
I’ve been here many times and have always had a good experience. We always dine in and our food is always fresh and hot. Only once we were given the wrong side, and they brought us the correct one right away. The dining area is always clean and quiet enough for conversation. The employees are always super nice and help us find good deals so we get the most for our money and we keep coming back. Recently Sharonda went above and beyond to make sure we got what we wanted with great deals and made our experience even better than usual.
Atmosphere: 5
Food: 5
Service: 5
The foods always great, the employees are really nice and attentive, call ahead orders always accurate and food is always hot. Restaurant also is always dressed for the occasion so to speak. 👍👍
Atmosphere: 5
Food: 5
Service: 5
Everything was great except two of the items on my order were incorrect I did not want any cheese on my French dip and they came with French they came with cheese so I did not notice until I got home. Disappointed.
Everything else was correct though 😞
Atmosphere: 5
Food: 5
Service: 5
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