Domino's Pizza
1523 Bartow Rd, Lakeland
(863) 688-5226
Recent Reviews
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Mikel Is the best delivery driver I’ve ever had he needs a Raise/ promotion he has very good enthusiasm work ethic, as well As showed up before the arrival time I couldn’t have asked for any better service.
Food: 5
Service: 5
Pizza arrived 45 min after App said it was out for delivery, besides being overcooked, no extra cheese that I paid for, it was stiff cold. My sister called to complain as it was ordered under her App and the manager told her that if she wanted a refund to go get it (as I paid cash) as he was NOT going to take orders or deliver to this address anymore and refused to give out his name. We went and took the whole order back to the store, He (the same guy spoken with, by phone) gave us back the money and refused to give out his name again. He said the pizza didn't leave the store this way but this is how it arrived 45 min later. Asked why he kept refusing to give his name and he threatened to call the police and told us (2 senior citizens) to get out of his store for we were trespassing, I said call them I have a receipt that I'm a customer and if you had any customer service experience, you know the customer is always right, he then said he's the general manager and I said, people will know how terrible the food and service and delivery is at this store #5030 at the Grove Plaza next to the Publix Liquor store. You tell me. Here is a pic of the pizza. And for the Rude General Manager as he said when kicking us out of his store, you seriously need anger management classes, and Dominoes should actually fire you or demote and retrained you in Customer Service even though you are definitely not Customer Service material. I'm not only doing this Google post but am reaching out to Dominoes Headquarters to have this matter taken care of.
Atmosphere: 1
Food: 1
Service: 1
Joe the manager is great, they are always very busy but do a great job getting the pizza ready on time!
Ashley and Roy did a great job in helping me find a good deal. I was craving chicken and bacon pizza. They went above and beyond and really listened to me and were sympathetic.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Pizza
My food was delivered cold n the delivery driver was complaining about having to work overtime I called made a complaint and supposal credit was placed on my account when I called to go use it no notes were on my account no credit and the new manager was with smart attitude and refused to help me or try to make it right!! Domino's on 98 north is by far the best do not order from this dominos If u want your order without a hassle or headache!!
Food: 1
Service: 1
Delivery to me in less than 30 minutes all the time, food is fresh and hot, thanks
Atmosphere: 5
Food: 5
Service: 5
Best pizza I’ve ever had
Atmosphere: 5
Food: 5
Service: 5
I placed a curbside order since I have a sleeping toddler in the car. I checked in via text and recieved the confirmation text that they would be out shortly. I had to call twice and after 20 mins finally got my order.
Atmosphere: 1
Food: 5
Service: 1
Dominos is one of the only places I can order with C.O.D. This is important to me as I don't drive. The food is always hot, the staff are very courteous and friendly. One thing I think would be better for service is to add mayonnaise, mustard, and other packs of condiments for the sandwiches, as well as adding a bit more on the sandwiches and pizza. Thanks for an overall good place to eat!
Best Dominos around!!!!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
They were slammed last night with it being right after the hurricane, but they were able to delivery the pizzas efficiently. The staff was friendly and the food was cooked just right. Was amazing despite the line being out the door. Whe we walked away they had just gotten $1000 order which I imagine isn't easy. For how busy they were, they did amazing. They deserve recognition for how hard they worked while the rest of us got the day off. Give them a bonus! They deserve it.
Atmosphere: 5
Food: 5
Service: 5
These were very good pizzas. They were hot and tasty. It had lots of flavor.
Parking: Parking in front of business and in plaza parking lot.
Kid-friendliness: No kids meals offered but it's pizza.
Food: 5
By far the two pizzas that I had delivered today were the worst ever.
Barely warm and dried out.
Maybe a new pizza maker but I don’t think that I will order from Domino’s again.
Food: 1
Service: 4
Placed my order and received a text that my order was on its way. I live exactly ten minutes from the store. After 25 minutes I called the store and said "I placed an order a little while ago and I think it should have been here so I just wanted to check the status in case I missed him" and the girl on the phone said in a rude voice with an attitude "your order is on its way sir" and slammed the phone and hung up on me before I could even finish my sentence. No goodbye, or thanks for calling. Just the loud obnoxious sound of the phone slamming into the receiver
Atmosphere: 1
Food: 1
Service: 1
Nice people, great pizza ?
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
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