Dunkin'
5216 Florida Ave S, Lakeland
(863) 333-0230
Recent Reviews
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Growing up in the northeast, Boston creme donuts and Dunkin was a daily staple.
I bought one today to share with my boys, and recreate my childhood memories. I remember the creme overflowing and busting out of the dang thing. Dripping out over your fingers.
Look at this level of creme, lmao. Might as well just not fill it with anything at this point.
Atmosphere: 1
Food: 1
Service: 2
Everyone here is great order always ready when we go to pick up.Everyone very pleasant
Atmosphere: 5
Food: 5
Service: 5
This Dunkin’ is my go to, it’s consistently good, fast and fresh! The croissant bacon sandwich (hold the cheese) and the egg wrap are a staple for me, same with a classic iced vanilla coffee. The team here keeps it moving, not many places I can order, pay and have my coffee this fast 🙌🏼
Atmosphere: 5
Food: 5
Service: 5
False price advertised and rude not caring staff lack of management presence.
2nd time got ripped off with specialty donuts advertised for 2.19 but on receipt show 2.19 + 0.50 additional charge of 0.50 while regular specialty like Boston Creme is 1.79. RIP OFF Staff says the management set it up like this. went 2nd time to the store to check if its still like this and this time I requested an receipt and here we go 0.50 extra charge on top of the already higher specialty price.
order terminal out of order waited at the register to place order over 5 minutes with nobody in the store. employees just being rude and sitting in the back and play on phone.
can not recommend this location, see all other reviews I am not the only one getting this bad experience.
Atmosphere: 2
Food: 1
Service: 1
Ordered through the drive though. The girl asked my order. I began with a coffee order. She paused and asked me to repeat the order. I began again with the coffee order and 2 sandwich orders. I was very clear on my order as I had to repeat the order again. When I arrived at the window I received my coffee and only one breakfast wrap, as I had also ordered a sausage egg and cheese on an english muffin. The girl looked at me like I was crazy. I told her the first food item ordered was the english muffin sandwich. She had the sandwich made but with no cheese. I will tell you this Dunkin is notorious for messing up orders. I try to go back because it is so close to my house.
Food: 4
Service: 2
Use mobile app pickup food here almost daily order is always correct and food always ready
Atmosphere: 4
Food: 4
Service: 3
America runs on Dunkin and I have for 50 years now
This Dunkin was packed when I went but super efficient. I was probably the 10th car in the drive through and was served within 5-10 minutes.
Atmosphere: 5
Food: 5
Service: 5
Always an issue ordering ahead in store they put the phone down and forget your still on there.
The girl with the two ponytails who made my drink was rude and didn’t make my drink correctly she had an attitude. I was also charged for Carmel and they didn’t put Carmel on my drink
Restaurantji Recommends
The group of kids you have working are friendly and polite. Make my coffee just like I ordered. You should tell them they are doing great! Umm 10am is when I stop by occasionally. So it's the morning shift I'm referring to then.
Atmosphere: 5
Food: 5
Service: 5
Food was good coffee was great service was great
Atmosphere: 5
Food: 5
Service: 5
VERY RUDE!! If I could give 0 stars, I would. Staff is rude, curt and unprofessional. Nobody greets you when you walk in. I ordered curbside pickup but had to walk in to get my order.
Atmosphere: 1
Food: 1
Service: 1
Great customer service and employees were very kind and gave great suggestions
Atmosphere: 5
Food: 5
Service: 5
Madison was very rude in the window that another worker had to finish our order because she didn’t really seem to care and watched my friend, gave her rude looks, and gave her really nasty attitude. She didn’t give us straws and seemed mad that we even had to ask for them. She as well gave us the wrong drink so the only good thing was that we got a free drink out of the whole situation Her employee number is 985751. Thank you for your not great service.
Atmosphere: 1
Food: 3
Service: 1
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